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TROUBLESHOOTING
Condition Possible Cause Solution
Flame goes out while in use
Empty gas cylinder Replace cylinder
Air mixed in hoses Re-ignite and allow operating for a
short while, till clears out
Blockage Seek professional assistance
Ignition failure
Gas cylinder valve close Turn off knob button, then open the
cylinder valve
Air mixed in the hoses Re-ignite and allow operating for a
short while, till clears out
Rubber hose wrapped, deformed
Or pinched
Foul smell of gas
Spark escaping Ensure the spark probe is in
Place, not deformed, clean
No spark Seek professional assistance
Foul smell of gas
Damage to hose Turn cylinder valve off, replace
Hose
Leakage Leak-test, and tighten where required.
If leakage can’t be rectified, cease
using appliance, and seek professional
assistance
Burner went off Shut off valves, wait for 5 minutes and
reignite
Incorrect combustion Seek professional assistance
Flame appear to separate off the
Burner or flame burns with noise
Blockage of burner ports Clean the burner thoroughly.
If problem persists, seek
Professional assistance
Yellow tipping in flame Air/gas mixture screw in burner
Incorrect
Try to open screw to remove
Yellow. If not changing, seek
Professional assistance
20 TROUBLESHOOTING
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