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remedy campaign. However, NHTSA cannot become
involved in individual problems between you, your
authorized dealer or FCA US LLC.
To contact NHTSA, you may call the Vehicle Safety
Hotline toll free at 1-888-327-4236 (TTY: 1-800-424-
9153); or go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue,
SE., West Building, Washington, D.C. 20590. You can
also obtain other information about motor vehicle
safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect,
you should contact the Customer Service Depart-
ment immediately. Canadian customers who wish to
report a safety defect to the Canadian government
should contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at 1-800-333-0510
or go to http://www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are
accepted.
Service Manuals
These comprehensive Service Manuals provide the in-
formation that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing FCA US LLC
vehicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightfor-
ward language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manu-
als make it easy for students and technicians to find and
fix problems on computer-controlled vehicle systems
and features. They show exactly how to find and correct
problems the first time, using step-by-step trouble-
shooting and drivability procedures, proven diagnostic
tests and a complete list of all tools and equipment.
9
IF YOU NEED CONSUMER ASSISTANCE 325
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