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7.3 Cleaning the hob
• Remove immediately: melted plastic,
plastic foil, sugar and food with sugar,
otherwise, the dirt can cause damage
to the hob. Take care to avoid burns.
• Remove when the hob is sufficiently
cool: limescale rings, water rings, fat
stains, shiny metallic discoloration.
Clean the hob with a moist cloth and
a non-abrasive detergent. After
cleaning, wipe the hob dry with a soft
cloth.
• To clean the enamelled parts, caps
and crowns, wash them with warm
soapy water and dry them carefully
before you put them back on.
7.4 Cleaning the spark plug
This feature is obtained through a
ceramic ignition candle with a metal
electrode. Keep these components well
clean to prevent difficult lighting and
check that the burner crown holes are
not obstructed.
7.5 Periodic maintenance
Speak to your local Authorised Service
Centre periodically to check the
conditions of the gas supply pipe and
the pressure adjuster, if fitted.
8. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
8.1 What to do if...
Problem Possible cause Remedy
There is no spark when you
try to activate the spark gen-
erator.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply.
The fuse is blown. Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
Burner cap and crown are
placed incorrectly.
Place the burner cap and
crown correctly.
The flame extinguishes im-
mediately after ignition.
Thermocouple is not heated
up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec-
onds.
The flame ring is uneven. Burner crown is blocked with
food residues.
Make sure that the injector is
not blocked and the burner
crown is clean.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
instructions about the Service Centre and
www.aeg.com16
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