www.dolce-gusto.com
JOVIA
USER MANUAL
1. SAFETY PRECAUTIONS 3
2. MACHINE OVERVIEW 5
3. BEVERAGE EXAMPLES 6
4. RECOMMENDATIONS FOR SAFE USE 7
5. FIRST USE 8
6. PREPARING A BEVERAGE 9
6. 1 ONE CAPSULE (E. G. LUNGO) 9
6. 2 TWO CAPSULES (E. G. CAPPUCCINO) 10
7. CLEANING 12
8. DESCALING AT LEAST EVERY 3-4 MONTHS 13
9. TROUBLESHOOTING 15
9. 1 NO LIQUID COMES OUT – NO WATER? 15
9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED? 15
9. 3 ON / OFF ICON TURNED TO ORANGE COLOUR 16
9. 4 VARIOUS 17
2
TABLEOF CONTENTS
1. SAFETY PRECAUTIONS
1.
Read all instructions and keep these safety instructions. Any type of
misuse ofthe appliance may result in a potential injury.
2.
Connectthe appliance to amains power socket with an earth con-
nectiononly. Mains voltage must be the same as the detailson the
ratingplate. The use of incorrect connection will negate the guar-
antee and may be hazardous.
3.
This appliance is intended to be used in household only. Itis not
intended to be used in following applications, and the guarantee will
notapply for:
–staff kitchen areas in shops, offices and other working envir-
onments;
–farm houses;
–by clients in hotels, motels and other residential type envir-
onments;
–bed and breakfast type environments;
4.
Your appliance is intended for domestic use inside the home only at
analtitude below 3400 m.
5.
In case of any inappropriate use or failure to comply with the instruc-
tions, the manufacturer accepts no responsibility and the guarantee
may notapply.
6.
We recommend using the NESCAFÉ®DolceGusto®capsules
designedand tested for the NESCAFÉ®DolceGusto® machine.
They were designed to interacttogether - the interaction provides the
in-cup quality that NESCAFÉ®DolceGusto® is knownfor. Each cap-
sule is designed to prepare a perfect cup, and cannot be reused.
7.
Do notremove hot capsules by hand. Always use capsule holder
handle to dispose of used capsules.
8.
Alwaysuse the appliance on a flat, stable, heat resistant surface
away from sources of heat or water splashes.
9.
To protectagainst fire, electric shock and injury to persons do not
immerse the power cord, plugs or the appliance in water or other
liquid. Avoid spillage on the plug. Never touch the power cord with
wethands. Do notoverfill the water tank.
10.
In case of an emergency remove the plug from the mains power
socketimmediately.
11.
Close supervision is necessary when the appliance is used near chil-
dren.Keep the appliance / power cord / capsule holder out of reach
ofchildren. Children should be supervised to ensure that they do not
play with the appliance. Never leave the appliance without sur-
veillance while making a beverage.
12.
This appliance is notintended for use by children or persons with
reducedphysical, sensory or mental capabilities, or lack ofexper-
ience and knowledge, unless they have been given supervisionor
instruction concerning use ofthe appliance by a person responsible
for their safety. Persons who have a limited or no understanding of
the operation and use of this appliance must first read and fully
understandthe contents of the user manual, and where appropriate
seek additional guidance on its operation and use from the person
responsible for their safety.
13.
Do notuse the appliance without the drip tray and drip grid,
exceptwhen a very tall mug is used. Do not use the appliance
for hotwater preparation.
14.
For health reasons, alwaysfill the water tank with fresh drink-
ing water.
15.
After use of the appliance always remove the capsule and
cleanthe capsule holder. Empty and clean the drip tray and
capsule bin daily. Users allergic to dairy products: Rinse the
appliance according to the cleaning procedure.
16.
The heating element surface is subject to residual heat after
use and plastic housings may feel warm to touch several
minutesupon use.
17.
Unplug from the mains power socket when notin use.
18.
Unplug from the mains power socket before cleaning. Allow to
cool before putting on or taking off parts, before cleaning the
appliance.Never clean wet or immerse appliance in any fluid.
Neverclean the appliance with running water. Never use deter-
gentsto clean the appliance. Clean the appliance only using
softsponges/brushes. The water tank should be cleaned with a
cleanfood-safe brush.
19.
Never turn the machine upside down.
20.
Ifaway for prolonged periods, on holiday, etc. the appliance
mustbe emptied, cleaned and unplugged. Rinse before reuse.
Operate the rinse cycle before re-using your appliance.
21.
Do notturn off the appliance during the descaling process.
Rinse the water tank and clean the appliance to avoid any
residual descaling agent.
22.
Any operation, cleaning and care other than normal use must
be undertaken by after-sales service centres designated by
NESCAFÉ®DolceGusto®hotline. Do notdismantle appliance
and do notput anything into openings.
23.
In case of intensive use without allowing sufficient cooling
time,the appliance will stop functioning temporarily with the
red indicator light blinking. This is to protect your appliance
from overheating. Switch the appliance offfor 20 minutes to let
itcool down.
24.
Do notoperate any appliance with a damaged cord or plug. If
the power cord isdamaged, itmust be replaced by the man-
ufacturer,its service agent or similarly qualified persons in
orderto avoida hazard. Do not operate any appliance that mal-
functionsor has been damaged in any manner. Unplug cord
immediately. Return the damaged appliance to the nearest
authorisedservice facility designated by
NESCAFÉ®DolceGusto®hotline.
25.
The use of accessory attachments notrecommended by the
appliance manufacturer may result in fire, electric shock or
injury to persons.
26.
Do notlet the cord hang over the edge ofa table or counter, or
touchhot surfaces or sharp edges. Do not allow the cord to
dangle (risk oftripping up). Never touch the cord with wet hands.
27.
Do notplace on or near a hot gasor electric burner, or in a heated
oven.
28.
To disconnect, turn the machine off, then remove the plug from the
mainspower socket. Do not unplug by pulling the cord.
29.
Alwaysinsert the capsule holder in the machine to prepare a bever-
age. Do not pull outthe capsule holder before the indicator stops
blinking. The appliance will notwork ifthe capsule holder is not
inserted.
30.
Machinesequipped with a locking handle: Scalding may occur if the
lockinghandle is opened during the brewing cycles. Do not pull up
the locking handle before the lights on the machine stop flashing.
31.
Do notput fingers under the outlet during beverage preparation.
32.
Do nottouch the injector of the machine head.
33.
Never carry the appliance by the machine head.
34.
The capsule holder is equipped with a permanent magnet. Avoid pla-
cingthe capsule holder near appliances and objects that canbe
damagedby magnetism, e.g. credit cards, USB drives and other data
devices, video tapes, television and computer monitors with picture
tubes, mechanical clocks, hearing aids and loud speakers.
35.
Patientswith pacemakers or defibrillators: Do not hold the capsule
holder directly over the pacemaker or defibrillator.
36.
Ifthe mains power socket does notmatch the plug on the appliance,
have the plug replacedwith a suitable type by aftersales service
centresdesignated by NESCAFÉ® Dolce Gusto® hotline.
37.
Packaging is made of recyclable materials. Contact your local coun-
cil /authority for further information on recycling programs. Your
appliance contains valuable materials which can be recovered or
recycled.
38.
For additional guidance on how to use the appliance, refer to the
user manual on www.dolce-gusto.com or call
NESCAFÉ®DolceGusto®hotline number.
39.
Please be aware that the appliance is still using electricity whilst in
eco-mode (0.4 W/hour).
40.
Keep the appliance and itscord out ofreach of childrenaged less
than8 years. Children shall notplay with the appliance.
41.
This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack ofexperience and knowledge if they have been given super-
visionor instruction concerning use of the appliance in a safe way
and if they understand the hazards involved.
42.
Cleaning and user maintenance shall notbe made by children
unlessthey are older than 8 and supervised by an adult.
To reduce the risk offire or electric shock, do not remove
the cover. No user serviceable parts inside. Repair should
be done by authorized service personnel only!
EUROPEAN MARKETS ONLY:
Think of the environment!
Your appliance containsvaluable materials which
can be recovered or recycled.
Leave it at a local civic waste collection point or at
an approved service centre, where it will be disposed
of property. European Directive 2012/19/EU on Waste
Electrical and Electronic Equipment (WEEE), stip-
ulatesthat used household appliances must notbe
disposed of in normal unsorted municipal waste. Old
appliances must be collected separately to optimise
the sorting and recycling oftheir parts andto reduce
the impact on human healthand the environment.
The guarantee does not cover appliances that do notwork or do not
work properly because they have notbeen maintained and/or
descaled.
STOP
1 2 3 4 5 8 9
7
12
6
1310 11
1.
Water tank
2.
Selection lever
3.
Cold
4.
Stop
5.
Hot
6.
Power button / Descaling signal / Error signal
7.
Locking handle
8.
Rinsing tool
9.
Capsule holder
10.
Cleaning needle
11.
Injector
12.
Drip tray
13.
Drip grid
ECONOMY MODE:
After 5 minutes of non-usage.
TECHNICAL DATA
SG/PH:
220-240 V, 50/60 Hz, 1340-1600 W
max. 15 bar
0.8L
~2.5 kg
5–45 °C
41–113 °F
A = 17.1 cm
B = 32.5 cm
C = 22.8 cm
2. MACHINE OVERVIEW
5
7
4. RECOMMENDATIONS FOR SAFE USE
Never add hot water to the water tank!
For rinsingand beverage preparation only use
drinkingwater.
Always keep the machine upright! After finishingpreparation the power button blinks
red for about 5 seconds. During that time donot
openlocking handle!
Do nottouch plugwith wet hands. Do nottouch
machine with wethands!
Never use a wetsponge. Only use a soft damp
clothto clean the top of the machine.
Do nottouch usedcapsule after beverage pre-
paration!Hotsurface, risk of burns!
Never touchinjector with surface of finger!Do not
use machine without injector!
Do notuse the rinsing tool for teaor hotwater pre-
paration.
Ifaway for more than 2 days (on holidays etc.)the
machine must be emptied, cleaned and
unplugged. Before reuse rinse machine according
to instructions in 7. “Cleaning” onpage 12, begin-
ningwith step 4 to step8.
1
Rinse water tank manually with freshdrinking water. Fill
water tank withfresh drinking water. Insert water tank into
machine.
2
Openlocking handle. Make sure thatrinsing tool is in cap-
sule holder and capsule holder is in machine. Close locking
handle. Place an empty large container underneath the cof-
fee outlet.
STOP
3
Makesure that the selectionlever is in “STOP” position.
Ensure to use the correct mains voltage as givenin 2. “
MACHINEOVERVIEW” on page 5. Connect power plug to
mains power socket.
4
Switchon machine. Power button starts blinking red while
machine is heatingup for approximately 40seconds. After-
wards power button lights steady green. Machine is ready
to use.
5
Pushselection lever to the "COLD" position. Machine starts
rinsing.
STOP
6
After approximately 60seconds pushselection lever to the
“STOP”position. Machine stops rinsing. Power button
blinks red for about 5 seconds.
7
Pushselection lever to the "HOT" position. Machine starts
rinsing.
STOP
8
After approximately 60seconds pushselection lever to the
“STOP”position. Open lockinghandle. Pull out capsule
holder. Remove rinsingtool. Reinsert capsule holder.
9
Empty container. Fill water tank withfresh drinking water.
Insertwater tank into machine. Place drip grid on driptray.
Theninsert drip tray atdesired position.
8
5. FIRST USE
6. PREPARING A BEVERAGE
6. 1 ONE CAPSULE (E. G. LUNGO)
1
Check ifthe water tank contains enough freshdrinking
water.Switch on machine. Power button starts blinking red
while machine is heating up for approximately 40seconds.
Afterwards power button lights steady green. Machine is
ready to use.
2
Adjustdrip tray position. Place cup with correctcup size on
driptray. See 3. "BEVERAGE EXAMPLES" or package.
3
Openlocking handle. Pull out capsule holder. Make sure
rinsing tool is not inside. Insert capsule in capsule holder.
Insertit back into machine.Close locking handle.
4
Pushselection lever to the "HOT" or "COLD" position as
recommendedon capsule packs. Beverage preparation
starts.
STOP
5
Stay beside the machine throughout the preparation!After
reachingthe desiredlevel push selection lever to the
“STOP”position. Machine stops preparation.
6
After finishingpreparation the power button blinks redfor
about 5 seconds. During thattime do not open locking
handle!
7
After extraction is finishedremove cup fromdrip tray.
8
Openlocking handle. Pull out capsule holder. Remove used
capsule.Put usedcapsule industbin.
9
Rinse capsule holder with freshdrinking water from both
sides.Dry capsule holder. Insert it back into machine.
Enjoy your beverage!
9
1
Check ifthe water tank contains enough freshdrinking
water.Switch on machine. Power button starts blinking red
while machine is heating up for approximately 40seconds.
Afterwards power button lights steady green. Machine is
ready to use.
2
Adjustdrip tray position. Place cup with correctcup size on
driptray. See 3. "BEVERAGE EXAMPLES" or package.
3
Openlocking handle. Pull out capsule holder. Make sure
rinsing tool is not inside. Insert firstcapsule in capsule
holder. Insert itback into machine. Close locking handle.
4
Pushselection lever to the "HOT" or "COLD" position as
recommendedon capsule packs. Beverage preparation
starts.
STOP
5
Stay beside the machine throughout the preparation!After
reachingthe desiredlevel push selection lever to the
“STOP”position. Machine stops preparation.
6
After finishingpreparation the power button blinks redfor
about 5 seconds. During thattime do not open locking
handle!
7
Openlocking handle. Pull out capsule holder. Remove used
capsule.Put usedcapsule industbin.
8
Insertsecond capsule incapsule holder. Insert it backinto
machine.Close lockinghandle.
9
Pushselection lever to the "HOT" or "COLD" position as
recommendedon capsule packs. Beverage preparation
starts.
10
6. PREPARING A BEVERAGE
6. 2 TWO CAPSULES (E. G. CAPPUCCINO)
6. PREPARING A BEVERAGE
6. 2 TWO CAPSULES (E. G. CAPPUCCINO)
STOP
10
Stay beside the machine throughout the preparation!After
reachingthe desiredlevel push selection lever to the
“STOP”position. Machine stops preparation.
11
After finishingpreparation the power button blinks redfor
about 5 seconds. During thattime do not open locking
handle!
12
After extraction is finishedremove cup fromdrip tray.
13
Openlocking handle. Pull out capsule holder. Remove used
capsule.Put usedcapsule industbin.
14
Rinse capsule holder with freshdrinking water from both
sides.Dry capsule holder. Insert it back into machine.
Enjoy your beverage!
11
1
Rinse and clean water tank. Use aclean food-safe brush
andwashing-up liquid as needed. Afterwards refill with
freshdrinking water and insert it into machine.The water
tank is not dishwasher proof!
2
Rinse drip tray and rinsingtool withfresh drinking water.
Cleandrip tray with cleanfood-safe brush. The drip tray is
notdishwasher proof!
3
Cleanwith washing-up liquidand freshdrinking water both
sides ofcapsule holder. Alternatively wash indishwasher.
Dry itafterwards.
4
Openlocking handle. Put rinsing toolinto capsule holder.
Insertcapsule holder into machine. Close lockinghandle.
Place anempty large container underneath the coffee out-
let.
5
Switchon machine. Power button starts blinking red while
machine is heatingup for approximately 40seconds. After-
wards power button lights steady green. Machine is ready
to use.
6
Pushselection lever to the "HOT" position. Machine starts
rinsing.
STOP
7
After approx. 10 seconds push selection lever to the “STOP”
position. Remove andempty container. Warning: Hot water!
Handlewith care!
8
Openlocking handle. Pull out capsule holder. Remove rins-
ing tool. Reinsert capsule holder. Place drip grid ondrip
tray. Then insertdrip tray at desiredposition. If any,
removewater fromwater tank.
9
Switchoff machine. Unplugpower plug!Clean machine with
a softdamp cloth. Dry it afterwards with a softdry cloth.
7. CLEANING
12
www.dolce-gusto.com
Use NESCAFÉ®DolceGusto® liquid
descaler. To order, call the
NESCAFÉ®DolceGusto® hotline or go on
the NESCAFÉ®DolceGusto® website.
Do notuse vinegar for descaling! Avoidcontactof descalingliquid with any
partof the machine.
Do notpush power button during descaling
cycle.
1
Ifthe beverage comes out slower thanusual (evenin
droplets), or if it is cooler than usual or ifthe power button
is steady orange (descaling signal), the machine has to be
descaled.
2
Switchoff machine. Ifany, remove water from water tank.
0.5L
3
Mix 0.5liter fresh drinkingwater with descaler in a meas-
uringcup. Pour descaling solution into water tank and
insertwater tank into machine.
4
Openlocking handle. Put rinsing toolinto capsule holder.
Insertcapsule holder into machine. Close lockinghandle.
Place anempty large container underneath the coffee out-
let.
5
Press and hold power button for at least 5 seconds. Power
buttonstarts blinking orange. Machine enters descaling
mode.
13
6
Pushselection lever to the "HOT" position. Machine starts
rinsing. Power button blinksorange.
8. DESCALING AT LEAST EVERY 3-4 MONTHS
STOP
7
Check visually when water tank is empty. Push selection
lever to the "STOP" position.
8
For a better effect ofthe descaler, wait for 2minutes to let
the descaler work.
9
Empty and clean container. Rinse and clean water tank. Use
a clean food-safe brush and washing-up liquid as needed.
Afterwards refillwith freshdrinking water and insert itinto
machine.
10
Pushselection lever to the "HOT" position. Machine starts
rinsing. Power button blinksorange.
STOP
ST
OP
1/2
11
Check visually when water tank is half full. Push selection
lever to the "STOP" position.
12
Pushselection lever to the "COLD" position. Machine starts
rinsing. Power button blinksorange.
STOP
13
Check visually when water tank is empty. Push selection
lever to the "STOP" position.
14
Openlocking handle. Pull out capsule holder. Remove rins-
ing tool. Rinse capsule holder withfresh drinking water
fromboth sides. Reinsert capsule holder. Empty and clean
container. Place drip gridon drip tray. Then insert driptray
atdesired position.
15
Switchoff machine. Rinse and clean water tank. Fill water
tank with freshdrinking water. Insert it back into machine.
Cleanmachine with asoft damp cloth.Dry itafterwards
witha soft dry cloth.
14
8. DESCALING AT LEAST EVERY 3-4 MONTHS
15
9. TROUBLESHOOTING
9. 1 NO LIQUID COMES OUT – NO WATER?
No liquid comes out and the machine makes a loudnoise.
STOP
1
Pushselection lever to the "STOP" position.
2
Check ifthe water tank contains enough freshdrinking
water.If not, refill withfresh drinking water and push selec-
tionlever to the "HOT" position respectively "COLD" to con-
tinue preparation. If the water tank is full proceed as
describedin 9.2 “NO LIQUID COMESOUT – CAPSULE/
INJECTORBLOCKED? ” onpage 15.
No liquid comes out: The capsule may be blockedand under
pressure.
STOP
1
Always keep the machine upright! Tostop preparation, push
selectionlever to the "STOP" position. Do not open locking
handleby force. Machine releases pressure. Waitfor 20
minutes to reduce the pressure.
2
Do notdrink the coffee!Lift the locking handle. Remove
capsule holder. Put usedcapsule industbin.
3
Rinse the machine: Follow instructions in 5. “FIRST USE” on
page 8. Clean with washing-up liquid and freshdrinking
water both sides of capsule holder. Rinse driptray with
freshdrinking water and clean itwith a clean food-safe
brush.
4
Close lockinghandle. Removethe water tank andtake out
the cleaning needle. Keep needle out of reach ofchildren!
5
Unplugpower plug!Remove drip gridand driptray. For bet-
ter access to injector tilt machine. Never touchinjector
withfinger! Cleaninjector with cleaning needle. Follow
instructions in8. “Descaling at least every 3-4 months” on
page 13.
9. 2 NO LIQUID COMES OUT – CAPSULE / INJECTOR BLOCKED?
Machine cannot be switched on.
1
Check ifthe power plug is correctly pluggedinto a mains
power socket. If yes, check your electricity supply.
2
Ifmachine still cannot be switched on, call the
NESCAFÉ®DolceGusto® hotline. For hotline numbers see
"HOTLINES" onlast page.
Beverage is splashing out ofcoffee outlet.
STOP
1
Pushselection lever to the "STOP" position. Pull out cap-
sule holder. Put used capsule in dustbin.
2
Inserta new capsule in capsule holder and insert it back
into machine.
Ifthe beverage comes out slower thanusual (evenin
droplets), or if it is cooler than usual the machine has to be
descaled.
www.dolce-gusto.com
1
Use NESCAFÉ®DolceGusto® liquid descaler. To order,
call the NESCAFÉ®DolceGusto® hotline or go on the
NESCAFÉ®DolceGusto® website.
17
9. TROUBLESHOOTING
9. 4 VARIOUS
Power button flashes redfast.
1
Switchoff machine. Check ifcapsule is blocked, see 9.2
“NO LIQUID COMESOUT – CAPSULE / INJECTOR BLOCKED?
” onpage 15. Unplug power plug and wait 20 minutes. After-
wards plug power plug into mains power socket and switch
machine on.
2
Ifpower button still flashes red call the
NESCAFÉ®DolceGusto® hotline. For hotline numbers see
"HOTLINES" onlast page.
Water accumulates underneath or around machine. Clear
water leaks around capsule holder during beverage pre-
paration.
1
Unplugpower plug!
2
Call the NESCAFÉ®DolceGusto® hotline or go on the
NESCAFÉ®DolceGusto® website. For hotline numbers
see "HOTLINES" onlast page.
Water issplashing out of coffee outlet duringrinsing or
descaling.
1
Put rinsingtool into capsule holder. Insert capsule holder
into machine.
18
9. TROUBLESHOOTING
9. 4 VARIOUS
AE
800348786
AL
0842 640 10
AR
0800 999 81 00
AT
0800 365 23 48
AU
1800 466 975
BA
0800 202 42
BE
0800 93217
BG
0 800 1 6666
BR
0800 7762233
CA
1 888 809 9267
CH
0800 86 00 85
CL
800 800 711
CO
01800-05-15566
CN
400 630 4868
CR
0800-507-4000
CZ
800 135 135
DE
0800 365 23 48
DK
80 300 100
DO
(809) 508-5100
EC
1800 637-853 (1800 NESTLE)
EE
6 177 441
ES
900 10 21 21
FI
0800 0 6161
FR
0 800 97 07 80
G B
0800 707 6066
GR
800 11 68068
GT
1-800-299-0019
HK
(852) 21798999
HN
800-2220-6666
HR
0800 600 604
HU
06 40 214 200
ID
001803657121
IE
00800 6378 5385
IL
1-700-50-20-54
IT
800365234
JO
+962-65902998
JP
0120-879-816
KR
080-234-0070
KW
+965 22286847
KZ
8-800-080-2880
LB
+961-4548595
LU
8002 3183
LT
8 700 55 200
LV
67508056
MA
080 100 52 54
ME
020 269 902
Middle East: +971 4- 8100081
MX
01800 365 2348
MK
0800 00 200
MT
80074114
MY
1800 88 3633
NI
1-800-4000
NL
0800-3652348
NO
800 80 730
NZ
0800 365 234
PA
800-0000
PE
80010210
PH
898-0061
PK
0800-62282
PL
0800 174 902
PT
800 200 153
PY
0800-112121
QA
+974-44587688
RO
0 800 8 637 853
RU
8-800-700-79-79
SA
8008971971
SE
020-299200
SG
1 800 836 7009
SI
080 45 05
SK
0800 135 135
SR
0800 000 100
SV
800-6179
TH
1-800-295588
0-2657-8601
TR
0800 211 02 18
4 44 31 60
T T
(868) 663-7853
TW
0800-000-338
UA
0 800 50 30 10
US
1-800-745-3391
UY
0800-2122
VN
1800 6699
ZA
+27 11 514 6116
HOTLINES
UM-JVA-EN-2017/02
www.dolce-gusto.com
