DCS-8000LH/2PK-US User Manual

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28D-Link DCS-8000LH User Manual

Section 4 - Troubleshooting

to this option. Under Event Trigger settings, check the boxes for Motion Detection and/or Sound Detection to receive each

type of notication.

6. How can I access my DCS-8000LH remotely through the Internet?

In order to use your DCS-8000LH remotely through the Internet using the mydlink Lite app, you must register your camera

with a mydlink account. You can do this using the free mydlink Lite app. Please go to 9Mobile App Setup on page 20 for

more information.

7. How do I update the rmware of my camera?

You can update your camera’s rmware by using the mydlink Lite app. You will receive a notication in your app when a new

rmware is available. Simply tap Upgrade in the pop-up to proceed with updating your rmware.

8. What can I do if I can’t receive the verication e-mail for my mydlink account?

First, check your Spam or Junk Mail folder. It’s possible that your e-mail host may be sending the verication e-mail to your

Spam folder or may be blocking the e-mail. Spam lters used by some e-mail providers may block or blacklist e-mails they

perceive to be spam.

Note: If you are using a business e-mail address, your company’s e-mail system may be using a spam rule to lter incoming

e-mails, and may block mydlink e-mails; you may need to contact your network administrator for more information.

Second, try resending the verication e-mail:

1. Go to mydlink portal www.mydlink.com and log in to your mydlink account.

2. Click on your account name at the top of the page.

3. Click on the Resend Verication E-Mail link.

If you still did not receive the e-mail, try using a dierent e-mail address or e-mail host.

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User Manual - Page 28