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7
BEFORE YOU CALL
PROBLEM CAUSE CORRECTION
APPLIANCE OPERATION
Appliance does
not run.
• Appliance is plugged
into a circuit that has a
ground fault interrupt.
• Temperature Control
is in the OFF position.
• Appliance may not
be plugged in or plug
may be loose.
• House fuse blown or
tripped circuit breaker.
• Power outage
• Use another circuit. If you are unsure about
the outlet, have it checked by a certied
technician.
• See Setting the Temperature
Control section.
• Ensure plug is tightly pushed into outlet.
• Check/replace fuse with a 15-amp time
delay fuse. Reset circuit breaker.
• Check house lights. Call a qualied electrician.
Interior tempera-
ture is too cold.
• The temperature is
set too low.
• Turn control to a warmer setting.
Interior tempera-
ture is too warm.
• Temperature Control
is set too warm.
• Lid is kept open too
long or is opened
too frequently.
• Large amounts of
warm or hot food
may have been
stored recently.
• Appliance has recent-
ly been disconnected
for a period of time.
• Turn control to a colder setting. Allow sev-
eral hours for the temperature to stabilize.
• Warm air enters the appliance every time
the lid is opened. Open the lid less often.
• Wait until the appliance has had a chance
to reach its selected temperature.
• Appliance requires 24 hours to cool
down completely.
SOUND AND NOISE
Vibrating or
rattling noise.
• Appliance is not level.
It rocks on the oor
when it is moved
slightly.
• Floor is uneven or
weak. Appliance rocks
on oor when it is
moved slightly.
• Level the unit. Refer to “Leveling” in the
First Steps Section.
• Ensure oor can adequately support
appliance. Level the appliance by putting
wood or metal shims under part of the
appliance.
WATER/MOISTURE/FROST INSIDE APPLIANCE
Moisture forms on
inside walls.
• Weather is hot and
humid, which in-
creases internal rate
of frost build-up.
• Lid may not be
seating properly.
• Lid is kept open too
long, or is opened
too frequently.
• This is normal.
• Carefully warm the leaking sections of the
door seal with a hair dryer set on “cool”.
Simultaneously shape the warmed door
seal by handso that it seats correctly.
• Open the lid less often.
LIGHT BULB IS NOT ON
Power Available
Light is not on
• LED may be burned out.
• No electric current is
reaching the freezer.
• Contact a qualied service dealer.
• See “Appliance does not run” in the
APPLIANCE OPERATION Section.
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