Owner's Guide Dishwasher
You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model.
Front-Control Dishwashers

Top-Control Dishwasher

Control Settings



GE recommends the following products for use in its dishwashers:
The entering water should be at least 120°F and not more than 150°F for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising.
Cascade® Rinse AidTM rinse agent improves drying, removes spots and prevents new film buildup on your dishes, glasses, flatware, cookware and plastic.
Filling the Dispenser
The rinse agent dispenser holds 3.5 oz. of rinse agent. Under normal conditions, this will last approximately one month. Try to keep it full, but do not overfill.

Rinse Aid Setting
The amount of rinse agent released into the final rinse can be adjusted. The factory setting is at the midpoint. If there are rings of calcium (hard water) spots on dishes, try a higher setting. If there is foaming, use a lower setting.
To adjust the setting: Remove the dispenser cap; then turn the adjuster counter clockwise to increase the amount of rinse agent or clock wise to reduce the amount of rinse agent dispensed.

A forgotten dish can be added any time, however, for best wash performance it is recommended to add a dish prior to the opening of the detergent cup.
The detergent dispenser is on the upper left hand side of the dishwasher door. It has two compartments.Use the main wash compartment for all loads. Use the pre-wash compartment only when your water is extremely hard or when you have a heavy soiled load.

You may use tablet, powder, liquid or gel automatic dishwasher detergent. Make sure you use only detergents specifically labeled for use in automatic dishwashers. Never use liquid hand dish detergent in an automatic dishwasher. Sudsing and poor wash performance will result with the use of improper detergents.
Detergents should be stored in a dry location and in their original container to prevent loss of effectiveness. Place detergent in the cup just prior to starting the dishwasher and then close and latch the cover. The cover will open during the wash cycle.
Filling the Detergent Dispenser
GE recommends using detergent in tablet or packet form. Independent testing has shown this form of detergent is very effective in the dishwasher. Cascade® Complete Action Packs are an example of this type of detergent. Simply put a tablet or packet into the main wash compartment and then close and latch the detergent cup cover. Please notice that the tablet or packet must be placed in the main wash compartment of the detergent cup. If the tablet or packet is tossed in the bottom of the dishwasher, the detergent will be flushed down the drain in a very short period of time and will thus be wasted. Wash performance will be very poor as a result.
If you choose to use detergent in powder, liquid or gel form, the amount of detergent you use will be determined by the hardness of your water, the temperature of your water, and the food soil load inside the dishwasher. Contact your water company to get information about the hardness of the water in your area. Alternatively, you may purchase a hard water test strip from GE. Call 1-800-626-2002 and ask for part number WD01X10295.

Using too much detergent with very soft and/or very hot water may cause a condition called etching on your glassware. Etching is a permanent cloudiness in your glassware. This condition is irreversible. However, using too little detergent will cause poor wash performance.
Use the table as a starting point and then adjust the amount of detergent you use. Use just enough to get good wash performance. Using just the right amount of detergent will provide great wash performance without wasting detergent or etching of glassware.
DO NOT USE HAND DISH DETERGENT
NOTE: Using a detergent that is not specifically designed for dishwashers will cause the dishwasher to fill with suds. During operation, these suds will spill out of the dishwasher vents, covering the kitchen floor and making the floor wet.
Because so many detergent containers look alike, store the dishwasher detergent in a separate space from all other cleaners. Show anyone who may use the dishwasher the correct detergent and where it is stored.
While there will be no lasting damage to the dishwasher, your dishes will not get clean using a dishwashing detergent that is not formulated to work with automatic dishwashers.

This dishwasher may have SmartDispenseTM, a feature which automatically dispenses liquid automatic dishwasher detergent into each cycle based on soil level and water hardness. To utilize the SmartDispenseTM Detergent Dispenser, it must first be filled. Although any liquid or gel automatic dishwashing detergent can be used in the SmartDispenseTM system, all liquid or gel automatic dishwashing detergents are not the same. Most automatic dishwashing detergents are chlorine bleach-based (such as Cascade®) while others contain enzymes (such as Cascade Complete®).
Do not mix any chlorine bleach-based automatic dishwashing detergent with any dishwashing detergent containing enzymes as this could cause the detergents to congeal and lead to blockage of the SmartDispenseTM system.
Check the detergent label to determine if the detergent is chlorine bleach-based or one that contains enzymes. It is recommended that the same type of detergent be used when refilling your SmartDispenseTM system.
CAUTION! Absolutely do not add powder detergent, tablets or any liquid soap or detergent normally used for washing hands or dishes in a sink. Only use liquid or gel detergent specifically designed for use in an automatic dishwasher.
To open the dispenser for filling, push down and turn the blue cap counter clockwise until the cap is loose. Lift cap off.

Set the door at a comfortable angle to fill the dispenser.

Aim the detergent bottle at the opening in the door and begin to fill.

The dispenser will hold 45 oz of liquid dishwasher detergent (standard size bottle).

When full, replace the cap and turn clockwise until tight to ensure no water enters the SmartDispenseTM dispenser. If residue is left on the door, it will be washed off in the next cycle.
An indicator light will turn on to notify you when the dispenser needs to be filled again. After filling, the light will not turn off until the door is closed. A full dispenser will last approximately 1 month for the average user.

NOTE: If you are not using SmartDispenseTM and you want to turn the LOW DETERGENT LED light off, press the ADDED HEAT button 5 times within 3 seconds. You will hear 3 beeps; then the light will go off. You can turn the light back on by pressing the ADDED HEAT button 5 times within 3 seconds.
Prior to the first use, the dishwasher needs to be calibrated for water hardness. Please follow the directions below to calibrate the dishwasher to the hardness of your tap water.
Determine the Hardness of Your Tap Water
In the bag that contained these instructions, you should find a water hardness test strip package. Read the instructions on the package, remove the test strip and follow the instructions to determine the hardness level of your tap water. You will use this information to calibrate your dishwasher to dispense the optimal amount of detergent.
Calibration of Front-Control Models With 3-Digit Display

Calibration of Front-Control Models Without a 3-Digit Display
Water hardness test strip indication.

Calibration of Top-Control Models With 3-Digit Display

Calibration of-Top-Control Models Without a 3-Digit Display
Note: You should recalibrate to dishwasher control if water conditions change; for example, if a water softener system is added or removed from your home.
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your models.
Upper Rack



Although the upper rack is primarily for glasses, cups and saucers, pots and pans can be placed in this rack for effective cleaning. Cups and glasses fit best along the sides. This is also a secure place for dishwasher plastics.
The utility shelf (some models) may be placed in the up or down position to add flexibility. A wine glass holder (some models) secures wine glasses for best washability.
Some models have contoured metal cup shelves that can secure up to 12 wine glasses (as shown).
Because wine glasses come in various sizes, after loading, slowly push in the rack to make sure they will clear the top of the dishwasher.
Some models have an Angled Rack System, which allows you to angle your dishes, such as coffee mugs, for better cleaning and quicker drying.To position the tines, pull the lever forward then drop the tines into position, then release the lever.
The upper rack is good for all kinds of odd-shaped utensils. Saucepans, mixing bowls and other items should be placed facedown. Fold-down tines (on some models) provide flexibility for extra-large and hard-to-fit items.
Secure larger dishwasher-safe plastics over 2 tines when possible.
Make sure small plastic items are secure so they can't fall onto the heater.
Be sure that items do not protrude through the bottom of the rack and block rotation of the middle spray arm. This could result in poor wash performance for items in the upper rack.
Check to make sure that no items will block rotation of the wash arm.
NOTE: The Single Rack Wash selection, on models with this feature, washes the upper rack only. If you use this feature, do not load items in the lower rack.
Adjustable Upper Rack (on some models)


The standard position of your adjustable rack is "up" which allows for maximum clearance for your taller items in the lower rack. If you have taller wine glasses, tumblers or other items to place in the upper rack, you may want to adjust the rack to the lower position.
To lower the rack, support the weight of the rack with your hands as shown and press both finger pads about 1/4" toward the inside of the rack as indicated and guide the rack down to its lower position.
To raise the rack to the "up" position, pull upon the center of the rack side frame until the rack locks into place.
Lower Rack

The lower rack is best used for plates, saucers and cookware. Large items such as broiler pans and baking racks should go along the left-hand side. Load platters, pots and bowls along the sides, in corners or in the back. The soiled side of items should face the center of the rack. If necessary, oversized glasses and mugs can be placed in the lower rack to maximize loading flexibility.
Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results.
Fold-down tines (on some models) provide flexibility for extra-large and hard-to-fit items. The tines may be left in the up position or folded down to customize the lower rack. Do not load large bowls or pots facedown in the front left-hand corner. Items loaded in this manner could prevent proper operation of the manual detergent cup.
Silverware Basket
To load flatware, simply push the adjustable handle to either side (on some models). Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don't nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers should go in the bottom of the silverware basket with the silverware on top.
The one-piece silverware basket (on some models) can be placed in the front, right side or back of the lower rack.
A variety of options is available regarding the three-piece silverware basket (on some models) in your dishwasher. The complete basket is designed to fit on the right side of the lower rack. Additionally, each end of the basket is removable to add loading flexibility to accommodate flatware and lower rack capacity needs.
The lids of both end and middle baskets (on some models) can be closed to contain small items. Long items can be placed on the utility shelf in the upper rack. Load flatware through the slots in the silverware basket covers.

One-pice basket (on some models).

Three-piece basket (on some models).

Don't let any item extend through bottom.

To remove end baskets, grasp the basket at opposite corners and slide apart.
Extra Rack Features (on some models)
Cutlery Tray
The cutlery tray holds up to 4 large knifes such as a carver, chef's knives, bread knife, etc.,that are too tall to fit in the silverware basket.
Hook the tray onto the rear of the upper rack. Lay the knives between the guides (as shown).

Bowl Tines
The special large-bowl tines in the lower rack add flexibility to your loading pattern. They are useful for serving bowls or other large bowls.
To use the bowl tines, fold down the 2 rows of flex tines in front of the bowl tines and load bowls just as you would in the upper rack.

Follow these guidelines for loading 10 place settings. Features and appearance of racks and silverware baskets may vary from your model.
NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.

Upper Rack-10 place settings

Lower Rack-10 place settings
Follow these guidelines for loading 12 place settings. Features and appearance of racks and silverware baskets may vary from your model.
NOTE: Silverware should be individually loaded into the slots on the silverware basket lid.

Upper Rack - 12 place settings

Lower Rack - 12 place settings
Before cleaning the front panel, make sure you know what type of panel you have. Refer to the last two letters of your model number. You can locate your model number on the left-hand tub wall just inside the door. If your model number ends with BB, CC, WW, SA or BG, then you have a Painted Door panel. If your model number ends with SS, then you have a Stainless Steel Door panel. If your model number ends with CS, then you have a Clean Steel panel.
Follow the instructions below for cleaning the door panel for your specific model.
Painted Door Panel (model numbers ending in BB-black, CC-bisque, WW-White, SA-silver metallic or BG-graphite black)
Use a clean, soft, lightly dampened cloth, then dry thoroughly. You may also use a good appliance wax or polish.
Stainless Steel Door Panel (model number sending in SS)
The stainless steel panels can be cleaned with Stainless Steel Magic or a similar product using a clean, soft cloth. Do not use appliance wax, polish, bleach or products containing chlorine on Stainless Steel doors.
You can order Stainless Steel Magic #WX10X15 through GE Parts by calling 800.626.2002.
CleanSteel Door Panel (model number sending in CS)
Use a clean, soft, lightly dampened cloth, then dry thoroughly. Do not use appliance wax, polish or any chemical agent onCleanSteel doors.
Do not wipe the dishwasher with a soiled dish cloth or wet towel. These may leave a residue. Do not use scouring pads or powdered cleaners because these products can scratch the finish.
The stainless steel used to make the dishwasher tub and inner door provides the highest reliability available in a GE dishwasher. If the dishwasher tub or inner door should be scratched or dented during normal use, they will not rust or corrode. These surface blemishes will not affect their function or durability.
To clean the control panel, use a lightly dampened cloth. Then dry thoroughly.
If your dishwasher is left in an unheated place during the winter, ask a service technician to:
An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one. If the air gap gets clogged, the dishwasher will not drain. Clean the air gap if the dishwasher will not drain.
The air gap is easy to clean.

Check the air gap any time your dishwasher isn't draining well.
| Error Messages | Possible Causes | What To Do |
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| Dishwasher BEEPS once every minute |
This is a reminder that your dishwasher door has been left open during operation. It will continue beeping until you close the door. |
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| Beeping at the end of the cycle | This is normal. The dishwasher will beep twice at the end of the cycle. |
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| Dishes and flatware not clean | Low inlet water temperature. |
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| Water pressure is temporarily low. |
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| Air gap or disposer is clogged. |
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| Improper rack loading. |
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| No air gap or high drain loop. |
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| Poor performing detergent. |
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| Spots and filming on glasses and flatware | Extremely hard water. |
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| Low inlet water temperature. |
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| Overloading or improper loading of the dishwasher. |
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| Old or damp powder detergent. |
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| Rinse agent dispenser empty. |
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| Too little or low performing detergent. |
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| Cloudiness on glassware | Combination of soft water and too much detergent. |
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| Low performing phosphate free detergent. |
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Water temperature entering the dishwasher exceeds 150℉ (66℃). |
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| Suds in the tub |
Correct detergent wasn't used
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| Rinse agent was spilled |
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| Detergent left in dispenser cups | Dishes are blocking the detergent cup |
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Black or gray marks on dishes |
Aluminum utensils have rubbed against dishes |
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| Dishes don't dry | Low inlet water temperature |
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| Rinse agent dispenser is empty |
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Control panel responded to inputs but dishwasher never filled with water |
Door latch may not be properly seated |
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| Water valve may be turned off |
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| Stained tub interior | Some tomato-based foods can cause reddish stains |
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| Tea or coffee stains |
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| An overall yellow or brown film can be caused by iron deposits in water |
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| Dishwasher won't run | Dishwasher door is not closed and latched |
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| Fuse is blown or circuit breaker |
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| Power is turned off |
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| Control panel is locked |
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| Reboot your control |
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Control panel lights go off when you're setting controls |
Time too long between touching of selected buttons |
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| Water standing in the bottom of the tub | This is normal |
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| Water won't pump out of the tub | Drain is clogged |
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| Steam | This is normal |
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| Sanitized light does not illuminate at the end of the cycle |
The door was opened and the cycle was interrupted during or after the main wash portion. |
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| The incoming water temperature was too low |
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The cycle is complete and the door has been open for longer than 60 seconds |
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| Noise |
Normal operating sounds Detergent cup opening Water entering dishwasher The motor stops and starts at various times during the cycle Drain pump sounds during pump out |
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| Rattling dishes when the spray arm rotates |
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| A white film on glassware, dishware and the interior | This problem caused by phosphate-free dishwasher detergent |
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