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14
Troubleshooting
When using the freezer, you may come across some problems that in many cases result
from improper handling of the appliance and can easily be eliminated.
TROUBLESHOOTING GUIDE
The appliance fails to operate after being connected to the power source.
• Check whether the power supply is active and that the (manual) thermostat is not
set to the stop position.
The red light is on (manual thermostat), or unit is not cooling properly (digital
thermostat).
• The door was opened frequently or it was left open too long.
• The door is not properly closed (the door may sag; the gasket may be dirty or
damaged).
• The power supply has been interrupted for a long period of time.
• The appliance may have been overloaded with unfrozen items.
The compressor is running continuously.
• Set the (manual) thermostat from super to another setting.
• Increase the Set Point on the (digital) thermostat slightly.
• There may be inadequate ventilation of the compressor and condenser. (Assure
there is adequate air circulation behind the appliance and wipe the dust from the
condenser.) The space in front of the front air vents must be clear.
The freezer door is hard to open.
If you try to open the door after it has just recently been closed, you may find it hard
to open. This is because, when you open the door, warm air gets into the
appliance and when it is cooling, lower interior pressure seals the door.
The door can be opened more easily by slightly pressing the gasket against the door
and pulling on the door.
After 5 to 10 minutes, the door can be opened easily.
Noise
Cooling in refrigeration appliances is enabled by the refrigerating system with
compressor, which produces noise. How noisy the appliance is depends on where
it is placed, how it is used and how old the appliance is.
• During the operation of the compressor, the noise of liquid is heard and when
the compressor is not operating, the refrigerant flow is heard. This is a normal
condition and has no influence whatsoever on the lifetime of the appliance.
• After starting the appliance, the operation of the compressor and the refrigerant
flow may be louder. This does not mean that something is wrong. Gradually
the noise is reduced.
• Sometimes a louder noise is heard, which is unusual for the appliance. This
noise is often a consequence of improper placement of the unit. (The freezer
should be placed and leveled firmly on a solid base and it should not touch the
wall or cabinets standing next to it.)
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