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Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................255
Utilizing the Mediation/Arbitration Program
(Canada Only)...........................................256
Getting Assistance Outside the U.S. and
Canada.......................................................256
Ordering Additional Owner's
Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada
Only)............................................................259
Fuses
Fuse Specification Chart............................260
Changing a Fuse...........................................277
Maintenance
General Information.....................................278
Opening and Closing the Hood...............279
Under Hood Overview - 2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps..........................296
Changing a Bulb...........................................297
Bulb Specification Chart.............................297
Changing the Engine Air Filter.................300
Vehicle Care
General Information.....................................302
Cleaning Products.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine....................................304
Cleaning the Windows and Wiper
Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and
Instrument Cluster Lens.........................306
Cleaning Leather Seats..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care.........................................................324
Using Snow Chains......................................338
Tire Pressure Monitoring System.............339
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MKZ (), enUSA
Table of Contents
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