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40
Solutions To Common Problems
Odors In Refrigerator
Problem Cause Correction
Interior is dirty. •Interior needs to be
cleaned.
• Food with strong odors is
stored in refrigerator.
• See Care & Cleaning Tips.
• Coverfoodtightly.Turnonairltrationsystem.Airlter
may need to be changed more frequently if foods with
strong odors are routinely stored in refrigerator.
Opening/Closing Of Doors/Drawers
Problem Cause Correction
Door(s) will not
close.
• Door was closed too hard,
causing other door to
open slightly.
• Refrigerator is not level.
It rocks on the floor when
moved slightly.
• Refrigerator is touching a
wall or cabinet.
• Close both doors gently.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct a
sagging or sloping floor.
• Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct a
sagging or sloping floor.
Drawers are
difficult to move.
• Food is touching shelf on
top of drawer.
• Track that drawers slide on
is dirty.
• Keep less food in drawer.
• Clean drawer, runners, and tracks. See Care & Cleaning
Tips.
Water Dispenser
Problem Cause Correction
Dispenser will not
dispense water.
•Water supply is not
connected.
• Householdwaterlineto
the refrigerator is kinked.
•Householdwaterlinevalve
is not open.
•Freezer door is not closed.
•Ice & water filter cartridge
is clogged.
•Front filter not fully
installed, if equipped
•Connect water supply (see Connecting The Water Supply
section).
• Unkink the water line. If it is a copper line, it should be
replacedbecauseofpossibleleaksatthekink.Acopper
line should be coiled behind the unit to avoid kinking.
•Open household water line valve. See Problem section Ice
MakerIsNotMakingIce.
•Ensure that freezer door is closed. (See Problem Section,
Opening/Closing of Doors/Drawers)
•Replace filter cartridge.
•Push filter in until you hear two “clicks”. Filter should be
flush with the plastic housing.
Water has an odd
taste and/or odor.
•Water has been in the tank
for a period of time.
•Unit not properly
connected to cold water
line.
•Tubing used in the
household water supply
and installation may affect
water taste and odor.
•Water has a high mineral
content.
•Draw and discard 10-12 glasses of water to freshen the
supply and completely rinse out the tank.
•Connect unit to cold water line that supplies water to the
kitchen faucet.
•For best results, use copper tubing for water connections.
•Contact water treatment plant for help in checking water
supply source.
Water dispenses
slowly.
•Cut-off and cut-on
pressures are too low (well
systems only).
•Reverse osmosis system
is in regenerative phase.
•The Ice & Water filter is
clogged.
•Havesomeoneturnupthecut-offandcut-onpressureon
the water pump system (well systems only).
•It is normal for a reverse osmosis system to be below 20
psi during the regenerative phase.
•Replace filter cartridge.
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