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626
8-2. Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
The vehicle makes an abnor-
mal sound.
Do not tow with a sling-type
truck to prevent body damage.
WARNING
■ Installing towing eyelet to the
vehicle (vehicles with towing
eyelet)
Make sure that towing eyelet is
installed securely.
If not securely installed, towing
eyelet may come loose during
towing.
NOTICE
■ To prevent damage to the
vehicle when towing using a
wheel-lift type truck
● Do not tow the vehicle from the
rear when the power switch is in
OFF. The steering lock mecha-
nism is not strong enough to
hold the front wheels straight.
● When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■ To prevent damage to the
vehicle when towing with a
sling-type truck
Do not tow with a sling-type truck,
either from the front or rear.
■ To prevent damage to the
vehicle during emergency
towing (vehicles with towing
eyelet)
Do not secure cables or chains to
the suspension components.
■ Recreational towing (behind
motor home, etc.)
Never dinghy tow your vehicle to
prevent causing serious damage
to the hybrid transmission and
AWD system. (P.209)
Situations when it is nec-
essary to contact dealers
before towing
Towing with a sling-type
truck
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