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12
Troubleshooting
If you experience a problem with your appliance or are concerned that the appliance
is not functioning correctly, you can carry out some easy checks before calling
below.
Warning! Don't try to repair the appliance yourself. If the problem persists after you
have made the checks mentioned below, contact an
authorized
Problem Possible cause Solution
Appliance does not
work.
Appliance cools too
much.
Appliance is not switched on.
Electrial plug is not plugged in or
is loose.
Fuse has blown or is defective.
Socket is defective.
Temperature is set too cold.
Switch on the appliance.
Insert electrial plug.
Check fuse, replace if necessary.
Must be
corrected by an
Turn the temperature regulator to
a warmer setting temporarily.
The food is too warm.
Unusual noises.
The compressor does
not start immediately
after changing the
temperature setting.
Water on the floor or
storage shelves.
Temperature is not properly
adjusted.
Door was open for an
extended period.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
The appliance is near a heat
source.
Door seal is not air-tight
(possibly after reversing the
door).
Appliance is not level.
The appliance is touching the
wall or other objects.
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
This is normal, no error has
occurred.
Check that the Drip tray is housed
properly. Drip tray is full of water.
Please look in the “initial Start Up”
section.
Open the door only as long as
necessary.
Turn the temperature regulation
to a colder setting temporarily.
Please look in the “installation
location” section.
Carefully warm the leaking
sections of the door seal with a
hair dryer(on a cool setting). At
the same time shape the warmed,
adjust the door seal by hand such
that it sits correctly..
Readjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
The compressor starts after a
period of time.
See the “cleaning and care”
section.
Heavy build-up of
frost, possibly also on
the door seal.
Hisense Customer Service per
Hisense servicer.
electrician.
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