ENGLISH FRANÇAIS ESPAÑOL
OWNER’S MANUAL
BUILT-IN SIDE-BY-SIDE
REFRIGERATOR
Please read this owner's manual thoroughly before operating and keep
it handy for reference at all times.
LSSB2692**
www.lg.com
ENGLISH
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When Connecting the Power
When Using the Refrigerator
Product Overview
Starting
Adjusting the Temperatures and Functions
Control Panel
Shelf
Freezer Door Bin
Dairy Corner
Adjustable Door Bin
Refrigerator Gallon Bin
Refrigerator/Freezer Drawers
Upper/Lower Drawer Covers
Replacing the Water Filter
Food Storage Guide
Before Using Tag On
Using the Tag On Function
Using Tag On with Applications
General Information
Cleaning
Smart Diagnosis
Troubleshooting Guide
Before Calling for Service
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TABLE OF CONTENTS
SAFETY
INSTRUCTIONS
PRODUCT
OVERVIEW
OPERATION
STORING FOOD
SMART FEATURES
CARE AND
MAINTENANCE
Safety Instructions
3
IMPORTANT SAFETY INSTRUCTIONS
This guide contains many important safety messages.
Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you
of hazards that can kill or hurt you or others or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard
signal word DANGER, WARNING, or CAUTION. These words mean:
All safety messages will identify the hazard, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
DANGER
You may be killed or seriously injured if you don’t follow
instructions.
WARNING
You can be killed or seriously injured if you don’t follow
instructions.
CAUTION
Indicates an imminently hazardous situation which, if
not avoided, may result in minor or moderate injury, or
product damage only.
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Safety Instructions
ENGLISH
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your
product, basic safety precautions should be followed, including the following.
Read all instructions before using this appliance.
WARNING
TIP-OVER HAZARD
Use two or more people to move and install the refrigerator.
To prevent the refrigerator from tipping over, install anti-tip brackets
(provided). Failure to follow the refrigerator installation instructions
can result in serious injury or death.
1. When Connecting the Power
Use a dedicated outlet.
• Using several devices at one outlet may cause a fire.
When moving the refrigerator away from the wall, be careful not to roll over or
damage the power cord. Do not squeeze or crush the cord or plug when
pushing the refrigerator back in.
Doing so could result in fire or electric shock.
Do not allow the power cord to be bent, crushed, or damaged. Do not run the
power cord under heavy objects like furniture, other appliances, or inthrough
high-traffic areas.
It may damage the power cord and result in fire or electric shock.
Plug in the power plug with the power cord facing downward.
Failure to do so could damage the plug or cord, resulting in fire or electric shock.
WARNING
This product contains chemicals known to the State of California to cause cancer
and birth defects or other reproductive harm. Wash hands after handling.
Do not extend or modify the length of the power cord.
Use only an exact factory replacement part to avoid electrical issues, fire, or electric
shock.
Safety Instructions
5
Remove water or dust from the power plug and insert it securely into the wall
socket.
Dust, water, or a loose connection may cause a fire or electric shock.
Do not use the power cord or the power plug if it is damaged or if the outlet is
damaged.
Doing so may cause electric shock or short circuit resulting in a fire.
Wait for 5 minutes or longer when reconnecting the plug.
Give the compressor time to cycle before re-starting.
If the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly qualified person in order to avoid a hazard.
Do not unplug the refrigerator by pulling on the cord.
Doing so may cause electric shock or short circuit to fire.
Do not pull out the cord or touch the power plug with wet hands.
Doing so may cause electric shock or injury.
Unplug the power cord or turn off the power when cleaning or moving the
refrigerator.
• Failure to do so may cause electric shock or injury.
• Press the POWER button for 3 seconds to turn off the power at display panel.
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Safety Instructions
ENGLISH
2. When Using the Refrigerator
Do not place heavy or dangerous objects on the refrigerator.
Opening or closing the door may cause objects to fall, resulting in injury, fire, or
electric shock.
Do not install the refrigerator in a damp location or where it will be exposed to
running water.
Deterioration of the insulation on electrical parts may result, causing risk of electric
shock.
Do not allow children to hang on the refrigerator doors, shelves or drawers.
Doing so may cause serious injury.
Do not allow children to climb into the product.
A child's life could be endangered if the child climbs into the refrigerator.
Opening and closing the door of the refrigerator vigorously may cause the
stored food in the door bins to fall.
Do not use or store flammable materials like ether, benzene, alcohol,
medicine, LP gas, sprays, or cosmetics near or in the refrigerator.
Doing so may cause explosion or fire.
Do not use a hair drier to dry the inside, nor light a candle to remove odor.
Doing so may cause explosion or fire.
Safety Instructions
7
If your refrigerator is leaking, have it checked by an authorized service
technician before operating it.
Failure to follow this warning may cause electric shock or fire.
Turn off the refrigerator if you will not be using it for an extended period of
time, or in the event of a severe electrical storm.
Press the POWER button for 3 seconds to turn off the power at the control panel.
Do not install the refrigerator near a gas stove, water heater or other source
of ignition that may possibly leak gas.
Do not use combustible sprays (including cooking sprays,
oils and other aerosol products) on or near the refrigerator.
Doing so may cause a fire.
Do not spray water inside or outside the refrigerator,
do not clean it with benzene or thinner.
If the insulation around electrical parts deteriorates, it can result in electric shock or
fire.
If a strange smell or smoke is detected from the refrigerator, turn off the
refrigerator and contact the service center.
Failure to follow this warning may result in a fire.
This product is not to be used for special purposes such as the storage of
medicine or test materials or for use on ships, vehicles, aircraft, etc.
It may cause an unexpected risk such as fire, electric shock, deterioration of stored
material, chemical reaction.
Do not allow any person except an authorized servicer to disassemble, repair,
or alter the refrigerator.
Doing so may cause injury, electric shock or fire.
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Safety Instructions
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When disposing of the refrigerator, remove the packing materials from the
door or take off the doors but leave the shelves in place so that children may
not easily climb inside.
Child entrapment generally results in death by suffocation.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory, or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.
Install the refrigerator on a solid and level floor.
If the refrigerator tips when opening or closing the door, it could fall over, causing
property damage and personal injury.
Do not step on the pipe under the freezer door.
Doing so may cause electric shock or injury.
Do not put hands, feet, or metal objects into the air vents or cover, or below
or behind the refrigerator.
Doing so may result in electric shock or injury.
Supply the automatic icemaker with drinkable water.
Non-potable water can cause health risks.
If connected to a circuit protected by fuses, use time delay fuse.
Safety Instructions
9
Do not touch food or containers in the freezer with wet hands.
Doing so may cause frostbite.
Do not put ice in a thin crystal cup or ceramic ware.
The glass may shatter and present a hazard.
In event of power outage, remove ice from ice bin.
Ice will melt and water will leak onto floor. Dump ice if power is out for a long period.
Do not remove the cover of the automatic ice dispenser.
The internal mechanism of the icemaker can cause injury if handled.
Place food items and containers carefully on the shelves in the refrigerator.
Opening and closing the door may cause food to fall, resulting in injury.
Do not put glass bottles or containers in the freezer.
Contents may break the bottle when frozen, resulting in risk of injury.
Do not stick your hands under the refrigerator.
Sharp edges, fans, and wires may cause an injury.
CAUTION
Do not insert hands into the ice bucket or the ice dispenser.
Doing so may cause injury.
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Safety Instructions
ENGLISH
Close the door carefully when children are near.
Keep fingers out of pinch point areas; clearances between the doors and cabinets
are necessarily small. Be careful closing doors when children are nearby.
Do not put live animals into the refrigerator.
SAVE THESE INSTRUCTIONS
Product Overview
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Product Overview
Freezer
Compartment
Refrigerator
Compartment
Dairy Corner
LED Display
Control Panel
LED Lamp
Automatic
Icemaker
Top Cover
Shelf
Shelf
Door Bin
Drawer (3)
Lower Cover
Shelf
Shelf
LED Lamp
Filter
Gallon bin
Adjustable door bin
Adjustable door bin
Drawer(3)
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Operation
ENGLISH
Starting
When the refrigerator is first installed, allow it to stabilize at normal operating
temperatures for 2-3 hours prior to filling it with fresh or frozen foods.
If operation is interrupted, wait 5 minutes before restarting.
Adjusting the Temperatures and Functions
Dispenser Push Switch
Dispenser Lamp (hidden)
Water/Ice Output
Dispenser Control Panel
LED Display Control Panel
Operation
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Control Panel
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LED Display Control Panel
1
Power
2
Ice Plus
3
Freezer
4
Refrigerator
The Power button turns off all electrical power to the unit.
Press and hold the Power button for 3 seconds to turn off the power. When the
power is off, the indicator light is off. There is no need to turn off power at the circuit
breaker or wall receptacle. Use this function for service or extended vacations.
Press the Ice Plus button once to activate the Ice Plus function.
The Ice Plus icon on the display panel illuminates when activated.
The Ice Plus function runs the freezer compartment at the coldest setting for a
24-hour period to increase icemaking by up to about 20%, and then turns off
automatically.
To adjust the temperature in the freezer compartment, press the Freezer button to
cycle through the range of available settings.
To adjust the temperature in the refrigerator compartment, press the Refrigerator
button to cycle through the range of available settings.
•
Press the button again to cancel the Ice Plus function.
NOTE
• The actual inner temperature varies depending on the food status, since the
indicated temperature setting is the target temperature and not the actual
temperature within the refrigerator.
Initially set the REFRIGERATOR CONTROL at 37 ˚F and the FREEZER
CONTROL at 0 ˚F. Leave them at these settings for 24 hours (one day) to
stabilize.
Then adjust the compartment temperature as illustrated above.
• To change temperature display from Fahrenheit to Celsius press and hold the
Freezer and Refrigerator buttons simultaneously for approximately 5 seconds.
Do the same to convert back to Fahrenheit.
NOTE
7
Smart Diagnosis
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Operation
ENGLISH
6
Water Filter
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Smart Diagnosis
8
NFC Tag On
Press and hold the Water Filter button for approximately 3 seconds to reset the filter
indicator after the water filter has been replaced.
Use during the Smart Diagnosis Feature.
The Tag On icon, for use with Smart Features.
•
It is recommended that you replace the water filter approximately every 6 months,
when the water filter indicator light reaches 0 or if the ice or water starts to taste
bad.
NOTE
5
Door Alarm
The Door Alarm button also controls the door alarm that sounds three times at
30-second intervals when a compartment door is left open for more than 60
seconds. The alarm stops sounding when the door is closed. Press the Door Alarm
button once to activate and deactivate the door alarm function.
• Contact your local service center if the alarm continues to sound after the
doors are closed.
NOTE
Operation
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9
Light
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Freezer
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Refrigerator
12
Lock
Dispensing Water
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Dispenser
Selection Indicator
When Light is pressed the dispenser light turns on and the indicator appears on the
LED display.
Freezer temperature indicator.
Refrigerator temperature indicator.
Press and hold the Lock button for three seconds to lock the dispenser and all of
the other control panel functions.
Press and hold again for 3 seconds to unlock.
Press the dispenser selection button repeatedly until the cubed ice icon illuminates.
Press the dispenser switch with a glass or other container to dispense cubed ice.
Press the dispenser selection button repeatedly until the water icon illuminates.
Press the dispenser switch with a glass or other container to dispense water.
Press the dispenser selection button repeatedly until the crushed ice icon
illuminates.
Press the dispenser switch with a glass or other container to dispense crushed ice.
Displays whether the dispenser is set to dispense water, cubed or crushed ice.
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Dispenser Control Panel
• Hold the container as close to the ice or water chute as possible to avoid
spilling and splashing.
• Do not dispense ice into fine china or crystal glasses. China or crystal can be
broken.
• Hold the glass or other container in place for a couple of seconds after
dispensing ice or water to catch the last few cubes or drops. The dispenser is
designed to not operate while either refrigerator door is open.
NOTE
CAUTION
Dispensing
Crushed Ice
Dispensing
Cubed Ice
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Operation
ENGLISH
• The automatic icemaker can automatically make 6 cubes at a time, 70~120 pieces
per day. This quantity may vary by circumstance, including ambient temperature,
door opening, freezer load. etc.
• Icemaking stops when the ice storage bin is full.
• If you don't want to use the automatic icemaker, turn the icemaker switch to OFF.
If you want to use automatic icemaker again, change the switch to ON.
Automatic
Icemaker
• It is normal that a noise is produced when ice drops into the ice storage bin.
• Occasionally shake the ice storage bin so that the ice does not pile higher on one
side. If the ice piles up high next to the ice maker, ice production will stop.
NOTE
Cleaning
The water collector has no self-drainage function,
so it should be cleaned regularly. Remove the
cover by pulling the front of the water collector
cover and dry it with a cloth.
•
To avoid injury, do not insert hands into icemaker.
WARNING
lcemaker
ON/OFF Switch
Automatic
Shutoff Arm
Operation
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Ice is Lumped Together
• When ice is lumped together, take the ice lumps out of the ice storage bin,
break them into small pieces, and then place them into the ice storage bin
again.
• When the icemaker produces too small or lumped together ice, the amount of
water supplied to the ice maker may need to be adjusted. Contact the service
center.
❈ If ice is not used frequently, it may lump together.
Power Failure
•
Ice may drop into the freezer compartment. Take the ice storage bin out and
discard all the ice. Dry the ice bin and place it back in the freezer.
The Refrigerator is Newly Installed
•
It takes about 12 hours for a newly installed refrigerator to make ice in the
freezer compartment.
Icemaker Not
Working Properly
Other Functions
Open Door Alert
• A warning tone will sound 3 times at thirty-second intervals if the refrigerator or
freezer door is left open for more than sixty seconds.
• Please contact a local service center if the warning continues to sound after door is
closed.
Auto-Closing Door
System
The doors automatically close when in the 60
degree position, as shown in the picture below.
• This function is operated with a spring-damper
mechanism. Closing speed and strength depends
on the ambient temperature, frequency of door
opening/closing and contents of the door bins.
NOTE
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Operation
ENGLISH
Throw away the first few batches of ice (about 24 cubes) and water
(about 7 glasses) first made after refrigerator installation.
The first ice and water may include particles or odor from the feed water pipe or
feed water box. This is also necessary if the refrigerator has not been used for
a long time.
Children should be supervised when using the dispenser.
Be careful that frost does not block the ice passage.
The ice passage may become blocked with frost if only crushed ice is used.
Remove the frost that accumulates by removing the ice bin and clearing the
passage with a rubber spatula. Dispensing cubed ice can also help prevent
frost buildup.
Never store beverage cans or other items in the ice bin for the purpose of
rapid cooling.
Doing so may damage the icemaker or the containers may burst.
Never use thin crystal glass or crockery to collect ice.
Such containers may chip or break resulting in glass fragments in the ice.
Dispense ice into a glass before filling it with water or other beverages.
Splashing may occur if ice is dispensed into a glass that already contains liquid.
To avoid personal injury, keep hands out of the ice door and passage.
Part breakage or injury may occur.
Never remove the icemaker cover.
If discolored ice is dispensed, check the water filter and water supply. If
the problem continues, contact service center. Do not use the ice or water
until the problem is corrected.
Never use a glass that is exceptionally narrow or deep.
Ice may jam in the ice passage and refrigerator performance may be affected.
Keep the glass at a proper distance from the ice outlet.
A glass held too close to the outlet may prevent ice from dispensing.
CAUTION
Operation
19
Shelf
The shelves in the refrigerator are adjustable to meet
individual storage needs.
1. Hold the front part of the shelf and lift it up slightly.
2. While holding the shelf, tilt the shelf to pull it out.
Make sure that shelves are level from one side to the
other.
Failure to do so may result in the shelf falling or food
spilling.
Tilt the front of the shelf up and guide the shelf
hooks into the slots at a desired height. Then, lower
the front of the shelf so that the hooks drop into the
slots.
Disassembling
Reassembling
Freezer Door Bin
Use to store small packaged frozen food.
Do not store ice cream or food a for long period of time.
Hold the bin with both hands and slightly lift up the
front part to pull it out.
Disassembling
Hold the bin with both hands and
reassemble one side at a time by
pushing it in.
Reassembling
CAUTION
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Operation
ENGLISH
Adjustable Door Bins
Use to store small, packaged refrigerated food or beverages such as milk, canned
drinks, etc. The adjustable door bins are removable for easy cleaning and
adjustment.
You must remove the dairy corner before
disassembling the adjustable door bin.
To remove the door bin, pull the levers
on each side and pull the bin up off of
the rail.
Disassembling
Before reassembling the adjustable door bin, remove the dairy corner.
Hold the door bin with both hands and place it on top of the rail. Push the basket
down while holding the lever under the bin. The bin clicks when it is in the correct
position.
Reassembling
Dairy Corner
Use to store dairy goods like butter and cheese.
To remove the dairy corner, simply lift it up and pull
straight out.
If you close the refrigerator door with the dairy corner
open, the refrigerator door may not close properly.
Make sure to close the dairy corner completely after
use.
Disassembling
- Always disassemble/assemble the adjustable door bin using two hands.
Make sure that the adjustable door bins are empty before disassembling/
assembling them.
CAUTION
Lever
Operation
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Refrigerator Gallon Bin
For storing larger containers, such as gallons of milk.
Hold the bin with both hands, lift up and pull out.
Disassembling
Hold the bin with both hands and click it
into place, one side at a time.
Reassembling
Refrigerator/Freezer Drawers
For convenient storage of food such as fruits, vegetables and packaged frozen
food.
1. Hold the front handle of the drawer and pull it out until it stops.
2. When you cannot pull out the drawer any more, lift it up slightly to pull it out.
3. The lower compartment under the drawer is also removable.
The drawer is reassembled in the reverse order.
1. Slide both rails in simultaneously.
2. Hook the support into the rail tabs
on both sides.
3. Lower the front of the compartment.
The compartment clicks when it is in the
correct position.
Disassembling
Reassembling the
Lower
Compartment
- Always disassemble the drawers using two hands.
Make sure that the drawers are empty before removing them.
CAUTION
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Operation
ENGLISH
Disassembling
Replacing the Water Filter
Replace the water filter:
- Approximately every six months.
- When the water filter indicator turns on.
- When the water dispenser output decreases.
- When the ice cubes are smaller than normal.
1. Remove the old water filter.
- Lower or remove the top left shelf to allow the
water filter to rotate all the way down.
- Press the push button to open the water filter
cover.
- Pull the water filter downward and pull out.
Make sure to rotate the filter down completely
before pulling it out of the manifold hole.
Upper/Lower Drawer Covers
1. Lift the front of the cover slightly, then lift the back of the cover from below.
2. Pull the cover forward firmly.
3. Tilt the cover up 45° and remove it.
The cover is reassembled in the reverse order.
1
2
3
• Replacing the water filter causes a small amount of
water (around 1 oz. or 25 cc) to drain. Place a cup
under the front end of the water filter cover to collect
any leaking water. Hold the water filter upright, once it
is removed, to prevent any remaining water from
spilling out of the water filter.
NOTE
Never wash the inside accessories of the appliance in the dishwasher.
They must be cleaned by hand.
CAUTION
Operation
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2. Replace with a new water filter.
- Take the new water filter out of its packing and
remove the protective cover from the o-rings. With
water filter tabs in the horizontal position, push the
new water filter into the manifold hole until it stops.
- Rotate the water filter up into position and close the
cover. The cover clicks when closed correctly.
3. After the water filter is replaced, dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air and contaminants from the
system. Do not dispense the entire 2.5 gallon amount continuously. Depress and
release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
4. Water Filter Bypass Plug
- Keep the water filter bypass plug. You MUST
use the water filter bypass plug when a
replacement water filter cartridge is not
available.
Water Filter
Bypass Plug
DO NOT operate refrigerator without water filter or water filter bypass plug
installed.
CAUTION
• To purchase a replacement water filter:
- Visit your local dealer or distributor
- Web: Find Parts & Accessories from Support section of lg.com
- Call : 1-800-243-0000 (USA) , 1-888-542-2623 (Canada)
• Part number of the replacement water filter: ADQ36006101
NOTE
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Storing Food
ENGLISH
Food Storage Guide
(Refer to the Product Overview for identification of parts.)
Store various frozen foods such as meat, fish, ice
cream, frozen snacks, etc.
• Store small packed frozen food.
• The temperature in the door bins is likely to increase as
the door opens; therefore, do not store long-term foods
such as ice cream in the door bins.
Freezer
Compartment
Shelf
Freezer
Compartment
Door Bin
Freezer
Compartment
Drawer
Dairy Corner
Refrigerator
Compartment
Shelf
Refrigerator
Compartment
Door Bin
Vegetable Drawer
• Store meat, fish, chicken, etc. after wrapping them
with thin foil.
• Store dry.
Store dairy products such as cheese and butter.
Store side dishes or other foods at a proper distance.
Store small packed food or beverages such as milk,
juice, etc.
Store vegetables or fruits.
Storing Food
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Food storage guide
• Store fresh food in the refrigerator compartment. How food is frozen and thawed is
an important factor in maintaining its freshness and flavor.
• Do not store food that spoils quickly, such as bananas and melons, at low
temperatures.
• Allow hot food to cool prior to storing it in the refrigerator. Placing hot food in the
refrigerator could spoil other food and lead to a higher energy consumption.
• Tightly wrap food or store it in a container with a lid.
• Do not block air vents with food. Smooth circulation of chilled air keeps refrigerator
temperatures even.
• Do not open the door frequently. Opening the door lets warm air enter the
refrigerator and causes temperatures to rise.
•
Do not overfill the door bins.
• Do not store bottles or glass in the freezer compartment. They may break or
shatter.
• Do not refreeze food that has been thawed. This causes loss of taste and
nutrients.
•
When storing frozen food for an extended period of time, such as ice cream, keep
it on a shelf, not in a door bin.
• Do not touch frozen containers made of metal with wet hands.
• Always clean food prior to refrigerating. Vegetables and fruits should be washed
and dried. Packed food should be wiped to prevent adjacent food from spoiling.
• When storing eggs in their storage rack or box, ensure that they are fresh, and
always store them in an upright position.
Freezer
compartment
Refrigerator
compartment
• If you keep the refrigerator in a hot and humid place, frequent opening of the
door or storing a lot of vegetables in it may cause condensation to form which
has no effect on its performance. Remove the condensation with a paper or
kitchen towel.
NOTE
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Smart Features
ENGLISH
Before Using Tag On
The Tag On function allows you to conveniently use Smart Diagnosis™, and
communicate with your appliance using a smart phone. To use the Tag On function:
1. Download the LG Appliance Smart Diagnosis application to a smart phone.
2. Turn on the NFC (Near Field Communication) function in the smart phone.
The Tag On function is only compatible with smart phones that are equipped with
the NFC function and based on the Android 4.0 (Ice Cream Sandwich) or later
OS (operating system).
1. Enter the Settings menu of the smart phone and select
Share & connect under WIRELESS NETWORKS.
2. Set NFC and Direct/Android Beam to ON and select NFC.
3. Check Use Read and Write/P2P receive.
Turning On the
Smart Phone's NFC
Function
• Depending on the smart phone manufacturer and Android OS version, the NFC
activation process may differ. Refer to the manual of the smart phone for details.
• The Tag On function can be activated using the NFC function on most smart
phones running Android 4.0 or higher. The NFC function may not be compatible
with all smart phones.
NOTE
Smart Features
27
Using the Tag On Function
Using Tag On with Applications
Hold an NFC-equipped smart phone against the Tag On logo on an LG appliance to
use the LG Appliance Smart Diagnosis application's Smart Diagnosis™.
Allows you to diagnose and troubleshoot problems with your refrigerator.
When using the Tag On function, position the smart phone so that the NFC antenna
inside the back of the smart phone matches the position of the Tag On icon on the
appliance. (The position of the antenna cannot be seen, so the LG Appliance Smart
Diagnosis application will attempt to find it and display a target range for the
antenna on the smart phone's screen.)
If the application is not able to show a target range, position the center back of the
smart phone over the Tag On icon on the appliance. If the connection is not made
immediately, move the smart phone very slightly in a widening circular motion until
the application verifies the connection.
Because of the characteristics of NFC, if the transmission distance is too far, or if
there is a metal sticker or a thick case on the phone, transmission will not be good.
Press [
] in the LG Appliance Smart Diagnosis application for a more detailed
guide on how to use the Tag On function.
The Tag On Icon
Smart Diagnosis™
The NFC Antenna
Position
Look for the Tag On icon on the control panel.
Position the smart phone next to the icon when using
the Tag On function with the Smart Diagnosis™ of
the LG Appliance Smart Diagnosis application.
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Care and Maintenance
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General information
If you choose to leave the refrigerator on while you are away, follow these steps to
prepare the refrigerator before you leave.
1. Use up any perishables and freeze other items.
2. Turn off the icemaker and empty the ice bin.
If you choose to turn the refrigerator off before you leave, follow these steps.
1. Remove all food from the refrigerator.
2. Depending on your model, set the thermostat control (refrigerator control) to OFF.
3. Clean the refrigerator, wipe it and dry well.
4. Tape rubber or wood blocks to the tops of both doors to prop them open far
enough for air to get in. This stops odor and mold from building up.
Vacation Time
Power Failure
If You Move
Anti-Condensation
Pipe
1. If the power will be out for 24 hours or less, keep all refrigerator doors closed to
help foods stay cold and frozen.
2. If the power will be out for more than 24 hours, remove all frozen food and store it
in a frozen food locker.
When moving the refrigerator to a new home, follow these steps to prepare it for
the move.
1. Remove all food from the refrigerator and pack all frozen food in dry ice.
2. Unplug the refrigerator.
3. Clean, wipe and dry thoroughly.
4. Take out all removable parts, wrap them well and tape them together so they do
not shift and rattle during the move.
5. Depending on the model, raise the front of the refrigerator so it rolls more easily
OR screw in the leveling legs all the way so they do not scrape the floor.
6. Tape the doors shut and tape the power cord to the refrigerator cabinet.
When you get to your new home, put everything back and refer to the
Installation section for preparation instructions.
The outside wall of the refrigerator cabinet may sometimes get warm, especially just
after installation. This is due to the anti-condensation pipe, which pumps hot
refrigerant to prevent sweating on the outer cabinet wall.
Check to make sure that the LED lamp is turned on.
- LED lamp is not a user-serviceable item.
If the LED array fails, contact LG for service.
Replacing LED
Lighting
Care and Maintenance
29
Cleaning
Regular cleaning is recommended. Wash all compartments in a baking soda
solution or a mild detergent and warm water. Rinse and dry.
Please verify that the power cord is not damaged or overheated. Also verify the
power plug is inserted completely into power outlet.
Always unplug the refrigerator prior to cleaning.
Wipe up excess moisture with a sponge or cloth to prevent water or liquid from
getting into any electrical part and causing an electric shock.
Never use metallic scouring pads, brushes, coarse abrasive cleaners, strong
alkaline solutions, or flammable or toxic cleaning liquids on any surface.
Do not touch frozen surfaces with wet or damp hands, because skin could stick or
adhere to extremely cold surfaces.
It is important that the refrigerator be kept clean to prevent undesirable odors.
Spilled food should be wiped up immediately, since it may acidify and stain plastic
surfaces if allowed to settle.
Use a lukewarm solution of mild soap or detergent to clean the durable finish of
your refrigerator.
Wipe with a clean damp cloth and then dry.
Exterior
Interior
After Cleaning
• Do not use a dishwasher to clean the lower drawers; the high temperature
may cause damage to the bins, making them unusable.
NOTE
WARNING
30
Care and Maintenance
ENGLISH
Smart Diagnosis
Should you experience any problems with your refrigerator, it has the capability of
transmitting data via your telephone to the LG service center. This gives you the
capability of speaking directly to our trained specialists. The specialist records the
data transmitted from your machine and uses it to analyze the issue, providing a
fast and effective diagnosis.
If you experience problems with your refrigerator, call 1-800-243-0000. Only use
the Smart Diagnosis feature when instructed to do so by the LG call center agent.
The transmission sounds that you will hear are normal and sound similar to a fax
machine.
Smart Diagnosis cannot be activated unless your refrigerator is connected to
power. If your refrigerator is unable to turn on, then troubleshooting must be done
without using Smart Diagnosis.
First, call 1-800-243-0000. Only use the Smart Diagnosis feature when instructed
to do so by the LG call center agent.
Smart Diagnosis
Function
1. Open the right refrigerator door.
- If the door has been opened for over one minute, close all refrigerator doors and
open the right refrigerator door again.
2. Hold the mouthpiece of your phone in front of the
speaker that is located on the right hinge of the
refrigerator door, when instructed to do so by the
call center.
- Check whether the microphone of the handset is facing
the speaker hole.
Using Smart
Diagnosis™
3. Press and hold the Freezer button for three seconds
while continuing to hold the phone to the speaker.
After the display screen goes off, release the Freezer
button.
- After facing the handset toward the speaker hole, keep the
freezer temperature button pressed until the display screen goes off.
4. Keep the phone in place until the tone transmission has finished. This
takes about 3 seconds, and the display will count down the time. Once the
countdown is over and the tones have stopped, resume your conversation
with the specialist, who will then be able to assist you in using the
information transmitted for analysis.
• Call quality differences by region may affect the function.
• Use the home telephone for better communication performance, resulting in better
service.
NOTE
Care and Maintenance
31
Troubleshooting Guide
COOLING
Before conducting troubleshooting, make sure that the following basic requirements
are met:
Service Flow
Water Supply
Water Pressure
Operating Ambient Temperature Limits
Electrical Ratings
0.5 gpm (1.9 lpm)
Potable Water
20-120 psi (138 - 827 kPa)
33°F - 100°F (0.6 °C - 38 °C)
115 Volts, 60 Hz, AC only, and fused
at 15 or 20 amperes.
The refrigerator control is set to
OFF (some models).
Refrigerator is set to demo mode.
Refrigerator is in the defrost cycle.
Refrigerator was recently installed.
Refrigerator was recently relocated.
Turn the control ON. Refer to the Setting
the Controls section for proper temperature
settings.
Demo Mode allows the lights and control
display to work normally while disabling
cooling to save energy while on the
showroom floor. Refer to the Setting the
Controls section for instructions on how to
disable Demo Mode.
During the defrost cycle, the temperature of
each compartment may raise slightly. Wait
30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
If the refrigerator was stored for a long
period of time or moved on its side, it is
necessary for the refrigerator to stand
upright for 24 hours before connecting it to
power.
Refrigerator and
Freezer section
are not cooling.
Problem Possible Causes Solutions
32
Care and Maintenance
ENGLISH
Refrigerator is replacing an older
model.
Refrigerator was recently plugged
in or power restored.
Door opened often or a large
amount of food / hot food was
added.
Doors are not closed completely.
Refrigerator is installed in a hot
location.
Condenser / back cover is clogged.
Modern refrigerators require more
operating time but use less energy due to
more efficient technology.
The refrigerator will take up to 24 hours to
cool completely.
Adding food and opening the door warms
the refrigerator, requiring the compressor
to run longer in order to cool the
refrigerator back down. In order to
conserve energy, try to get everything you
need out of the refrigerator at once, keep
food organized so it is easy to find, and
close the door as soon as the food is
removed. (Refer to the Food Storage
Guide.)
Firmly push the doors shut. If they will not
shut all the way, see the Doors will not
close completely or pop open section in
Parts & Features Troubleshooting.
The compressor will run longer under
warm conditions. At normal room
temperatures (70°F) expect your
compressor to run about 40% to 80% of
the time. Under warmer conditions, expect
it to run even more often. The refrigerator
should not be operated above 110°F.
Use a vacuum cleaner with an attachment
to clean the condenser cover and vents.
Do not remove the panel covering the
condenser coil area.
Cooling System
runs too much.
Problem Possible Causes Solutions
Care and Maintenance
33
Refrigerator was recently installed.
Air vents are blocked.
Doors are opened often or for long
periods of time.
Unit is installed in a hot location.
A large amount of food or hot food
was added to either compartment.
Doors not closed correctly.
Temperature control is not set
correctly.
Defrost cycle has recently
completed.
It may take up to 24 hours for each
compartment to reach the desired
temperature.
Rearrange items to allow air to flow
throughout the compartment. Refer to the
Airflow diagram in the Using Your
Refrigerator section.
When the doors are opened often or for
long periods of time, warm, humid air enters
the compartment. This raises the
temperature and moisture level within the
compartment. To lessen the effect, reduce
the frequency and duration of door
openings.
The refrigerator should not be operated in
temperatures above 110°F.
Adding food warms the compartment
requiring the cooling system to run. Allowing
hot food to cool to room temperature before
putting it in the refrigerator will reduce this
effect.
See the Doors will not close correctly or pop
open section in Parts & Features
Troubleshooting.
If the temperature is too warm, adjust the
control one increment at a time and wait for
the temperature to stabilize. Refer to the
Setting the Controls section for more
information.
During the defrost cycle, the temperature of
each compartment may raise slightly and
condensation may form on the back wall.
Wait 30 minutes and confirm the proper
temperature has been restored once the
defrost cycle has completed.
Refrigerator or
Freezer section is
too warm.
Problem Possible Causes Solutions
34
Care and Maintenance
ENGLISH
Doors are opened often or for long
periods of time.
Doors not closed correctly.
Weather is humid.
Defrost cycle recently completed.
Food is not packaged correctly.
When the doors are opened often or for
long periods of time, warm, humid air enters
the compartment. This raises the
temperature and moisture level within the
compartment. To lessen the effect, reduce
the frequency and duration of door
openings.
See the Doors will not close correctly
section in the Troubleshooting section.
Humid weather allows additional moisture
to enter the compartments when the doors
are opened leading to condensation or
frost. Maintaining a reasonable level of
humidity in the home will help to control the
amount of moisture that can enter the
compartments.
During the defrost cycle, the temperature of
each compartment may raise slightly and
condensation may form on the back wall.
Wait 30 minutes and confirm that the proper
temperature has been restored once the
defrost cycle has completed.
Food stored uncovered or unwrapped, and
damp containers can lead to moisture
accumulation within each compartment.
Wipe all containers dry and store food in
sealed packaging to prevent condensation
and frost.
Interior moisture
buildup.
Problem Possible Causes Solutions
Care and Maintenance
35
COOLING/ICE & WATER
Food with high water content was
placed near an air vent.
Refrigerator temperature control is
set incorrectly.
Refrigerator is installed in a cold
location.
Rearrange items with high water content
away from air vents.
If the temperature is too cold, adjust the
control one increment at a time and wait for
the temperature to stabilize. Refer to the
Setting the Controls section for more
information.
When the refrigerator is operated in
temperature below 41°F (5°C), food can
freeze in the refrigerator compartment. The
refrigerator should not be operated in
temperature below 55°F (13°C).
Door is opened frequently or for
long periods of time.
Door is not closing properly.
When the doors are opened often or for
long periods of time, warm, humid air enters
the compartment. This raises the
temperature and moisture level within the
compartment. Increased moisture will lead
to frost and condensation. To lessen the
effect, reduce the frequency and duration of
door openings.
Refer to the Doors will not close correctly or
pop open section in the Troubleshooting
section.
Incorrect temperature control
settings.
If the temperature is too cold, adjust the
control one increment at a time and wait for
the temperature to stabilize. Refer to the
Setting the Controls section for more
information.
Food is freezing
in the refrigerator
compartment.
Frost or ice
crystals form on
frozen food
(outside of
package).
Refrigerator or
Freezer section is
too cold.
Condensation from food with a high
water content has frozen inside of
the food package.
Food has been left in the freezer
for a long period of time.
This is normal for food items with a high
water content.
Do not store food items with high water
content in the freezer for a long period of
time.
Frost or ice
crystals on frozen
food (inside of
sealed package).
Problem Possible Causes Solutions
36
Care and Maintenance
ENGLISH
Demand exceeds ice storage
capacity.
House water supply is not
connected, valve is not turned on
fully, or valve is clogged.
Water filter has been exhausted.
Low house water supply pressure.
Reverse Osmosis filtration system
is used.
Tubing connecting refrigerator to
house supply valve is kinked.
The icemaker will produce approximately
100 cubes in a 24 hour period.
Connect the refrigerator to a cold water
supply with adequate pressure and turn the
water shutoff valve fully open.
If the problem persists, it may be necessary
to contact a plumber.
It is recommended that you replace the
water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller than
normal.
The water pressure must be between 20
and 120 psi on models without a water filter
and between 40 and 120 psi on models with
a water filter.
If the problem persists, it may be necessary
to contact a plumber.
Reverse osmosis filtration systems can
reduce the water pressure below the
minimum amount and result in icemaker
issues. (Refer to Water Pressure section.)
The tubing can kink when the refrigerator is
moved during installation or cleaning
resulting in reduced water flow. Straighten
or repair the water supply line and arrange
it to prevent future kinks.
Icemaker is not
making enough
ice.
Problem Possible Causes Solutions
Care and Maintenance
37
ICE & WATER
Doors are opened often or for long
periods of time.
Doors are not closed completely.
The temperature setting for the
freezer is too warm.
If the doors of the unit are opened often,
ambient air will warm the refrigerator
which will prevent the unit from
maintaining the set temperature.
Lowering the refrigerator temperature can
help, as well as not opening the doors as
frequently.
If the doors are not properly closed, ice
production will be affected. See the Doors
will not close completely or pop open
section in Parts & Features
Troubleshooting for more information.
The recommended temperature for the
freezer compartment for normal ice
production is 0°F. If the freezer
temperature is warmer, ice production will
be affected.
Water filter has been exhausted.
Reverse osmosis filtration system
is used.
Low house water supply pressure.
It is recommended that you replace the
water filter:
• Approximately every six months.
• When the water filter indicator turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller than
normal.
Reverse osmosis filtration systems can
reduce the water pressure below the
minimum amount and result in icemaker
issues.
If the problem persists, it may be necessary
to contact a plumber.
The water pressure must be between 20
and 120 psi on models without a water filter
and between 40 and 120 psi on models with
a water filter.
If the problem persists, it may be necessary
to contact a plumber.
Icemaker is not
making enough
ice (continued).
Dispensing water
slowly.
Problem Possible Causes Solutions
38
Care and Maintenance
ENGLISH
Doors are not closed completely.
Infrequent use of the dispenser.
The delivery chute is clogged with
frost or ice fragments.
The dispenser display is locked.
Ice bin is empty.
Ice will not dispense if any of the refrigerator
doors are left open.
Infrequent use of the ice dispenser will
cause the cubes to stick together over time,
which will prevent them from properly
dispensing. Check the ice bin for ice cubes
clumping/sticking together. If they are, break
up the ice cubes to allow for proper
operation.
Eliminate the frost or ice fragments by
removing the ice bin and clearing the chute
with a plastic utensil. Dispensing cubed ice
can also help prevent frost or ice fragment
buildup.
Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
It may take up to 24 hours for each
compartment to reach the desired
temperature and for the icemaker to begin
making ice. Make sure that the shutoff (arm/
sensor) is not obstructed.
Once the ice supply in the bin has been
completely exhausted, it my take up to 90
minutes before additional ice is available,
and approximately 24 hours to completely
refill the bin.
Not dispensing
ice.
Problem Possible Causes Solutions
Care and Maintenance
39
Refrigerator was recently installed
or icemaker recently connected.
Icemaker not turned on.
The ice detecting sensor is
obstructed.
The refrigerator is not connected to
a water supply or the supply shutoff
valve is not turned on.
Icemaker shutoff (arm or sensor)
obstructed.
Reverse osmosis water filtration
system is connected to your cold
water supply.
It may take up to 24 hours for each
compartment to reach the desired
temperature and for the icemaker to begin
making ice.
Locate the icemaker on/off switch and
confirm that it is in the ON (I) position.
Foreign substances or frost on the ice-
detecting sensor can interrupt ice
production. Make sure that the sensor area
is clean at all times for proper operation.
Connect refrigerator to the water supply and
turn the water shutoff valve fully open.
If your icemaker is equipped with an ice
shutoff arm, make sure that the arm moves
freely. If your icemaker is equipped with the
electronic ice shutoff sensor, make sure that
there is a clear path between the two
sensors.
Reverse osmosis filtration systems can
reduce the water pressure below the
minimum amount and result in icemaker
issues. (Refer to the Water Pressure
section.)
Icemaker is not
making ice.
Problem Possible Causes Solutions
40
Care and Maintenance
ENGLISH
New installation or water line
recently connected.
The dispenser panel is locked.
The dispenser is not set for water
dispensing.
Refrigerator or freezer doors are
not closed properly.
Water filter has been recently
removed or replaced.
Tubing connecting refrigerator to
house supply valve is kinked.
The house water supply is not
connected, the valve is not turned
on fully, or the valve is clogged.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove
trapped air and contaminants from the
system. Do not dispense the entire 2.5
gallon amount continuously. Depress and
release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
The dispenser can be set for ice or water.
Make certain that the control panel is set for
the proper operation. Press the Water
button on the control panel to dispense
water.
Water will not dispense if any of the
refrigerator doors are left open.
After the water filter is replaced, dispense
2.5 gallons of water (flush for approximately
5 minutes) to remove trapped air and
contaminants from the system. Do not
dispense the entire 2.5 gallon amount
continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
The tubing can kink when the refrigerator is
moved during installation or cleaning
resulting in reduced water flow. Straighten
or repair the water supply line and arrange
it to prevent future kinks.
Connect refrigerator to the water supply and
turn the water shutoff valve fully open.
If the problem persists, it may be necessary
to contact a plumber.
Not dispensing
water.
Problem Possible Causes Solutions
Care and Maintenance
41
Water supply contains minerals
such as sulfur.
Icemaker was recently installed.
Ice has been stored for too long.
The food has not been stored
properly in either compartment.
The interior of the refrigerator
needs to be cleaned.
The ice storage bin needs to be
cleaned.
A water filter may need to be installed to
eliminate taste and odor problems.
NOTE: In some cases, a filter may not help.
It may not be possible to remove all
minerals / odor / taste in all water supplies.
Discard the first few batches of ice to avoid
discolored or bad tasting ice.
Ice that has been stored for too long will
shrink, become cloudy, and may develop a
stale taste. Throw away old ice and make a
new supply.
Rewrap the food. Odors may migrate to the
ice if food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old
cubes). Make sure that the bin is completely
dry before reinstalling it.
Ice has bad taste
or odor.
Refrigerator was recently installed.
The water dispenser has been
used recently and the storage tank
was exhausted.
Dispenser has not been used for
several hours.
Refrigerator is connected to the hot
water supply.
Allow 24 hours after installation for the
water storage tank to cool completely.
Depending on your specific model, the
water storage capacity will range from
approximately 20 to 30 oz.
If the dispenser has not been used for
several hours, the first glass dispensed may
be warm. Discard the first 10 oz.
Make sure that the refrigerator is connected
to a cold water pipe.
WARNING: Connecting the refrigerator to a
hot water line may damage the icemaker.
Dispensing warm
water.
Problem Possible Causes Solutions
42
Care and Maintenance
ENGLISH
Water supply contains minerals
such as sulfur.
Water filter has been exhausted.
Refrigerator was recently installed.
A water filter may need to be installed to
eliminate taste and odor problems.
It is recommended that you replace the
water filter:
• Approximately every 6 months.
• When the water filter indicator turns on.
• When the water dispenser output
decreases.
• When the ice cubes are smaller than
normal.
Dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove
trapped air and contaminates from the
system. Do not dispense the entire 2.5
gallon amount continuously. Depress and
release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Water has bad
taste or odor.
Icemaker shutoff (arm/sensor) is
obstructed.
Empty the ice bin. If your icemaker is
equipped with an ice shutoff arm, make
sure that the arm moves freely. If your
icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a
clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to
confirm proper operation.
Icemaker is
making too much
ice.
Problem Possible Causes Solutions
Care and Maintenance
43
NOISE
The defrost control will click when
the automatic defrost cycle begins
and ends. The thermostat control
(or refrigerator control on some
models) will also click when cycling
on and off.
Normal Operation
Clicking
Rattling noises may come from the
flow of refrigerant, the water line on
the back of the unit, or items stored
on top of or around the refrigerator.
Refrigerator is not resting solidly on
the floor.
Refrigerator with linear compressor
was jarred while running.
Normal Operation
Floor is weak or uneven or leveling legs need to
be adjusted. See the Door Alignment section.
Normal Operation
Rattling
Evaporator fan motor is circulating
air through the refrigerator and
freezer compartments.
Air is being forced over the
condenser by the condenser fan.
Normal Operation
Normal Operation
Whooshing
Refrigerant flowing through the
cooling system.
Normal Operation
Gurgling
Contraction and expansion of the
inside walls due to changes in
temperature.
Normal Operation
Popping
Water dripping on the defrost
heater during a defrost cycle.
Normal Operation
Sizzling
Problem Possible Causes Solutions
44
Care and Maintenance
ENGLISH
If the side or back of the refrigerator
is touching a cabinet or wall, some
of the normal vibrations may make
an audible sound.
To eliminate the noise, make sure that the
sides and back cannot vibrate against any
wall or cabinet.
Vibrating
Water running into the drain pan
during the defrost cycle.
Normal Operation
Dripping
Door is closing too hard due to
damaged hinges.
Compressor is vibrating.
Solution: Please contact the service center.
The compressor is vibrating because the
door is being closed too hard.
Refrigerator
vibrates after you
close the door.
Your refrigerator is designed to run
more efficiently to keep your food
items at the desired temperature.
The high efficiency compressor may
cause your new refrigerator to run
longer than your old one, but it is
still more energy efficient than
previous models. While the
refrigerator is running, it is normal to
hear a pulsating or high-pitched
sound.
Normal Operation
Pulsating or High-
Pitched Sound
Problem Possible Causes Solutions
Care and Maintenance
45
PARTS & FEATURES
Food packages are blocking the
door open.
Ice bin, crisper cover, pans,
shelves, door bins, or baskets are
out of position.
The doors were removed during
product installation and not
properly replaced.
Refrigerator is not leveled properly.
The door hinges are damaged.
Rearrange food containers to clear the door
and door shelves.
Push bins all the way in and put crisper
cover, pans, shelves and baskets into their
correct positions. See the Using Your
Refrigerator section for more information.
Remove and replace the doors according to
the Removing and Replacing Refrigerator
Handles and Doors section.
See Door Alignment in the Refrigeration
Installation section to level refrigerator.
Please contact to the service center.
Doors will not
close correctly or
pop open.
The gaskets are dirty or sticky.
Door was recently closed.
Clean the gaskets and the surfaces that
they touch. Rub a thin coat of appliance
polish or kitchen wax on the gaskets after
cleaning.
When you open the door, warmer air enters
the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to
open, wait one minute to allow the air
pressure to equalize, then see if it opens
more easily.
Doors are difficult
to open.
Leveling legs are not adjusted
properly.
Floor is not level.
Refer to the Leveling and Door Alignment
section.
It may be necessary to add shims under the
leveling legs or rollers to complete
installation.
Refrigerator
wobbles or seems
unstable.
The refrigerator compartment lamp
is LED interior lighting, and service
should be performed by a qualified
technician.
Refer to the Light Bulb Replacement
section.
Refrigerator lights
do not work.
The freezer compartment light bulb
may need to be changed.
Refer to the Light Bulb Replacement
section.
Freezer lights do
not work.
Problem Possible Causes Solutions
46
Care and Maintenance
ENGLISH
Before Calling for Service
The following occurrences are normal.
Noise
Occurrence
Ticking or clicking sound
Whirring or motor sound
Sound of water flowing
Whooshing sound when
opening or closing door
Vibrating sound
Loud sound after first
installing
Solution
This is the sound of various parts expanding/contracting
or various control devices operating depending on the
temperature change within the refrigerator.
This is the sound of compressor or fan operating when
the operation of the refrigerator is starting or ending.
This is similar to the sound generated when starting or
turning off the engine of a car.
This is the sound of refrigerant changing its state from
liquid to gas or vice versa.
This is the sound generated when the internal pressure
is temporarily lowered when the warm air entered
through the refrigerator or freezer is cooled fast.
If the refrigerator is installed on a wooden floor or next to
a wooden wall, or if the refrigerator is not leveled
properly, the sound can be loud from the vibration.
When you operate the refrigerator for the first time, the
refrigerator will operate at high speed to cool quickly and
the sound can seem louder. When the internal
temperature falls below a certain level, the noise will
subside.
Door open
Door bounces open
slightly after being closed
Depending on the force or speed of closing the
refrigerator or freezer door, the door can be bumped
open from the pressure.
Be careful not to close the door too hard.
When external air flows into the cool inner surface of the
refrigerator, icing/condensation can be formed.
This will happen more easily when you open and close
the refrigerator door more frequently.
Also, if the humidity of the installed location is high or
during the rainy season or on a rainy day, condensation
can form on the outer side of the refrigerator. This is a
natural phenomenon that occurs during the humid
weather. Wipe the water drops with a dry cloth.
Heat pipes are installed around the front part of the
refrigerator and on the divider of the freezer and
refrigerator to prevent the condensation from forming.
The refrigerator may feel warmer just after installation or
during the hot summer, but this is not a problem.
Icing/
Dew drops
Icing or condensation
formed on the inner or
outer side of the
refrigerator
Temperature
The front of the
refrigerator is warm
Performance Data Sheet
Model: LG ADQ36006101-S Use Replacement Cartridge: ADQ36006101
The concentration of the indicated substances in water entering the system was
reduced to a concentration less than or equal to the permissible limit for water leaving
the system as specified in NSF/ANSI Standard 42 and Standard 53.
System tested and certified by NSF International against NSF/ANSI
Standard 42 and Standard 53 for the reduction of substances listed
below.
Contaminant
Reduction
Average
Influent
NSF specified
Challenge
Concentration
Avg %
Reduction
Average
Product Water
Concentration
Max
Permissible
Product Water
Concentration
NSF
Reduction
equirements
NSF Test
Report
Chlorine Taste and
Odor
2.1 mg/L 2.0 mg/L ± 10% 97.2% 0.06 mg/L N/A ≥ 50% J-00049247
Nominal
Particulate Class I,
, ≥ 0.5 to < 1.0 µm
5,600,000 pts/
mL
At least 10,000
particles/mL
98.7% 73,000 pts/ml N/A ≥ 85% J-00049282
Asbestos 190 MFL
10
7
to 10
8
MFL;
fibers greater
than 10 µm in
length
>99% < 1MLF N/A ≥ 99% J-00049280
Atrazine 0.0094 mg/L
0.009 mg/L
± 10%
94.7% 0.00005 mg/L 0.003 mg/L N/A J-00049293
Benzene 0.016 mg/L
0.015 mg/L
± 10%
96.7% 0.005 mg/L 0.005 mg/L N/A J-00049300
Carbofuran 0.08 mg/L
0.08 mg/L
± 10%
98.1% 0.002 mg/L 0.04 mg/L N/A J-00049294
Lindane 0.002 mg/L
0.002 mg/L
± 10%
98.2% 0.00004 mg/L 0.0002 mg/L N/A J-00051975
P-Dichlorobenzene 0.22 mg/L
0.225 mg/L
± 10%
99.8% 0.0005 mg/L 0.075 mg/L N/A J-00049298
Toxaphene 0.014 mg/L
0.015 mg/L
± 10%
93% 0.001 mg/L 0.003 mg/L N/A J-00049302
2,4-D 0.213 mg/L
0.210 mg/L
± 10%
95.2% 0.009 mg/L 0.07 mg/L N/A J-00049284
Lead pH @6.5 0.150 mg/L
0.15 mg/L
± 10%
>99.3% 0.001 mg/L 0.010 mg/L N/A J-00051974
Lead pH @8.5 0.150 mg/L
0.15 mg/L
± 10%
>99.3% 0.001 mg/L 0.010 mg/L N/A J-00049277
Mercury @ pH 6.5 0.0059 mg/L
0.006 mg/L
± 10%
96.1 0.0002 mg/L 0.002 mg/L N/A J-00053886
Mercury @ pH 8.5 0.0058 mg/L
0.006 mg/L
± 10%
90.1 0.0006 mg/L 0.002 mg/L N/A J-00051972
Cyst*
120,000
cysts/L
Minimum
50,000 cysts/L
99.99% <1 cyst/L N/A ≥ 99.95% J-00049281
* Based on the use of Cryptosporidium parvum oocysts.
LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.
Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal home use, during the warranty
period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to the original retail purchaser
of the product and applies only when purchased and used within the United States including U.S. Territories. Proof of original retail
purchase is required to obtain warranty service under this limited warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS
LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR
SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING
WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied
warranty lasts, so the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other
rights that vary from state to state.
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the product; instruct the
customer on operation of the product; repair or replace fuses or correct
wiring or plumbing, or correction of unauthorized repairs/installation.
2. Failure of product to perform during power failures and interruptions or
inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or
inadequate supply of air.
4. Damage resulting from operating the product in a corrosive atmosphere
or contrary to the instructions outlined in the product owner’s manual.
5. Damage to the product caused by accidents, pests and vermin,
lightning, wind, fire, floods, or acts of God.
6. Damage resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes use of parts not approved or
specified by LG.
7. Damage or failure caused by unauthorized modification or alteration, or
if it is used for other than the intended purpose, or any water leakage
where the unit was not properly installed.
8. Damage or failure caused by incorrect electrical current, voltage, or
plumbing codes, commercial or industrial use, or use of accessories,
components, or consumable cleaning products that are not approved
by LG.
9. Damage caused by transportation and handling, including scratches,
dents, chips, and/or other damage to the finish of your product, unless
such damage results from defects in materials or workmanship and is
reported within one (1) week of delivery (Call: 1-800-243-0000).
10. Damage or missing items to any display, open box, discounted, or
refurbished product.
11. Products with original serial numbers that have been removed,
altered, or can not be readily determined. Model and Serial numbers,
along with original retail sales receipt, are required for warranty
validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your product is used in other than normal and usual
household use (e.g. commercial use, offices, and recreational
facilities) or contrary to the instructions outlined in the product owner’s
manual.
15. Costs associated with removal of your product from your home for
repairs.
16. The removal and reinstallation of the product if it is installed in an
inaccessible location or is not installed in accordance with published
installation instructions, including LG’s owner’s and installation
manuals.
17. Shelves, door bins, drawers, handles, accessories, and other parts
besides those that were originally included with this particular model.
Refrigerator
Sealed System
(Condenser, Dryer, Connecting Tube, Refrigerant and Evaporator)
Two (2) years from the date
of original retail purchase
Parts and Labor
(internal/functional parts only)
Two (2) years from the date
of original retail purchase
Parts and Labor
Linear Compressor
Ten (10) years from the date of
original retail purchase
Part only
(Consumer will be charged for labor)
Seven (7) years from the date of
original retail purchase
Parts only
(Consumer will be charged for labor)
WARRANTY PERIOD
For complete warranty details and customer assistance,
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and select the appropriate
option from the menu, or visit our website at www.lg.com
Or by mail: LG Customer Information Center:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama 35813
ATTN: CIC
Write your warranty information below:
Product Registration Information:
Model:
Serial Number:
Date of Purchase:
ENGLISH
LG ELECTRONICS CANADA, INC.
LG REFRIGERATOR LIMITED WARRANTY - Canada
WARRANTY: Should your LG Refrigerator ("Product") fail due to a defect in material or workmanship under normal home use during
the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail
purchase. This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada
by LG Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LG
CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LG CANADA. LG CANADA DOES NOT
AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY
PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES, LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY
DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights.
You may have other rights which may vary from province to province depending on applicable provincial laws. Any term of this warranty that negates
or varies any implied condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of
this warranty’s terms.
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or operating the
unit in an unsuitable environment will not be covered under this warranty.
All costs associated with the above excluded circumstances shall be borne by the consumer.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, or install the product; instructing a
customer on operation of the product; repair or replacement of fuses or
correction of wiring or plumbing, or correction of unauthorized repairs/
installation.
2. Failure of the product to perform during power failures and interruptions
or inadequate electrical service.
3. Damage caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or
inadequate supply of air.
4. Damage resulting from operating the Product in a corrosive atmosphere
or contrary to the instructions outlined in the Product owner’s manual.
5. Damage to the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, or acts of God.
6. Damage resulting from the misuse, abuse, improper installation, repair,
or maintenance of the Product. Improper repair includes use of parts
not approved or specified by LG Canada.
7. Damage or product failure caused by unauthorized modification or
alteration, or use for other than its intended purpose, or resulting from
any water leakage due to improper installation.
8. Damage or Product failure caused by incorrect electrical current,
voltage, or plumbing codes, commercial or industrial use, or use of
accessories, components, or cleaning products that are not approved by
LG Canada.
9. Damage caused by transportation and handling, including scratches,
dents, chips, and/or other damage to the finish of your product, unless
such damage results from defects in materials or workmanship and is
reported within one (1) week of delivery.
10. Damage or missing items to any display, open box, discounted, or
refurbished Product.
11. Products with original serial numbers that have been removed, altered,
or cannot be readily determined. Model and Serial numbers, along
with original retail sales receipt, are required for warranty validation.
12. Increases in utility costs and additional utility expenses.
13. Replacement of light bulbs, filters, or any consumable parts.
14. Repairs when your Product is used in other than normal and usual
household use (including, without limitation, commercial use, in offices
or recreational facilities) or contrary to the instructions outlined in the
Product owner’s manual.
15. Costs associated with removal of the Product from your home for
repairs.
16. The removal and reinstallation of the Product if it is installed in an
inaccessible location or is not installed in accordance with published
installation instructions, including the Product owner’s and installation
manuals.
17. Shelves, door bins, drawers, handles, and accessories to the Product.
Also excluded are parts besides those that were originally included
with the Product.
Refrigerator
Sealed System
(Condenser, Dryer, Connecting Tube, Refrigerant and Evaporator)
Two (2) years from the date
of original retail purchase
Parts and Labor
(internal/functional parts only)
Two (2) years from the date
of original retail purchase
Parts and Labor
Linear Compressor
Ten (10) years from the date of
original retail purchase
Part only
(Consumer will be charged for labor)
Seven (7) years from the date of
original retail purchase
Parts only
(Consumer will be charged for labor)
WARRANTY PERIOD:
(Note: If the original date of purchase can not be verified, the warranty will begin sixty (60) days from the date of manufacture)
For complete warranty details and customer
assistance, please call or visit our website:
Call 1-888-542-2623 (24 hours a day, 365 days a
year) and select the appropriate option from the
menu, or visit our website at www.lg.com
Write your warranty information below:
Product Registration Information:
Model: Serial Number:
Date of Purchase:
For inquiries or comments, visit www.lg.com or call;
1-800-243-0000
1-888-865-3026
1-888-542-2623
USA, Consumer User
USA, Commercial User
CANADA
www.lg.com
Register your product Online!
LG Customer Information Center
