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User Manual
- User Manual - (English, French, Spanish)
- Quick Reference Guide - (English)
- Installation Instructions - (English)
- USING THE REFRIGERATOR
- Care and Cleaning
- Installation Instruction
- TROUBLESHOOTING TIPS
Table of contents
User Manual
USING THE REFRIGERATOR
Features
1 Space-saving icemaker
Icemaker and bin are located on the door creating more usable storage space.
2 Showcase LED lighting
LED lighting is positioned throughout the interior to spotlight areas in the refrigerator. LEDs are located under the fresh food door to light the freezer when opened.
3 Drop-down tray*
Allows for extra door storage when you need it and tucks away when you don't.
4 Full-width temperature controlled drawer
Adjustable temperature control bin that can accommodate larger items.
5 Dairy bin
Separate compartment for your items.
6 Ice bin/Ice maker
Ice maker with ice storage bins.
7 QuickSpace™ shelf*
Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.
8 Spillproof shelves
Designed to capture your spills for easier clean up.
9 Anti-slip Mat
Liner that captures spills, keeps containers from shifting when the door is opened and is easily removable for cleaning.
10 Removable door bin
Can be removed for those with a wall limiting the door opening.
11 Climate zone bin
Separate bins for produce storage.
12 Water filter
Filters water and ice.
1 Space-saving ice maker*
Ice maker and bin are located on the door creating more usable storage space.
2 Showcase LED lighting
LED lighting is positioned throughout the interior to spotlight areas in the refrigerator. LEDs are located under the fresh food door to light the freezer when opened.
3 Full-width temperature controlled drawer
Adjustable temperature control bin that can accommodate larger items.
4 Freezer Ice maker/ice Bin*
An ice maker in both compartments give you more ice whenever you need it. Available on Non-Dispense models, also available as a kit for some models.
5 QuickSpace™ shelf*
Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.
6 Spillproof shelves
Designed to capture your spills for easier clean up.
7 Removable door bin
Can be removed for those with a wall limiting the door opening.
8 Climate zone bin
Separate bins for produce storage.
9 Water filter
Filters water and ice.
10 Rotating Bin*
Can be rotated out for easy access.
11 Door in Door Latch*
Squeeze the latch on the underside of the handle to open the outer door.
1 Door ice bin*
- Open left fresh food door.
- Pull down latch to release bin door.
- Using handhold lift ice bucket up and out to clear locators in bottom of bin.
- To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.
- If bucket can not be replaced, rotate the Ice Bucket Fork 1/4 turn clockwise.
2 Ice/water filter
Certified to reduce chlorine-resistant cysts, lead, select pharmaceuticals, and more. For easy filter replacement instructions
Controls
NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.
The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
Control Style D: The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment (PWE23 and GNE29 only).
Changing the Temperature for Control Style A
To Change the Refrigerator Temperature:
Press the Fridge button and current set temperature will display. Pressing and releasing the button will cycle through the available temperature settings. Press and hold button for Turbo Cool feature. The display will show tC.
To Change the Freezer Temperature:
Press the Freezer button and current set temperature will display. Pressing and releasing the button will cycle through the available temperature settings. Press and hold button for Turbo Freeze feature. The display will show tF.
Cooling system can be turned off by pressing and holding Freezer and Start Heating. OFF will be displayed. To turn on, press Fridge or Freezer. ON will be displayed.
Turning the cooling system off stops the cooling to the refrigerator, but it does not shut off the electrical power.
Changing the Temperature for Control Styles B and C
To change the temperature, press and release the Freezer or Fridge pad. The display will show the set temperature. To change the temperature, press either the Freezer or Fridge pad until the desired temperature is displayed. Press and hold button for Turbo Cool feature. The display will show tC. Press and hold button for Turbo Freeze feature. The display will show tF.
To turn off the cooling system press and hold the Fridge and Ice Maker buttons. To turn on, press Fridge or Freezer.
Turning the cooling system off stops the cooling to the refrigerator, but it does not shut off the electrical power.
Changing Temp. for Control Style D
Temperature Display is located on inside of left-hand refrigerator door. To change the temperature, press and release the REFRIGERATOR or FREEZER pad. The ACTUAL TEMP light will come on and the display will show the actual temperature. To change the temperature, tap either the REFRIGERATOR or FREEZER pad until the desired temperature is displayed.
To turn OFF cooling system, press and hold the REFRIGERATOR and FREEZER pads simultaneously for 3 seconds. When cooling system is OFF the display should read OF. To turn ON cooling system, press either REFRIGERATOR or FREEZER pad. The display will show the preset temperature settings of 37°F (3°C) for refrigerator and 0°F (-18°C) for freezer.
Turning the cooling system off stops the cooling to refrigerator, but it does not shut off the electrical power.
NOTE: For optimal temperature performance, we recommend to avoid placing food items directly at the air flow vents of the fresh food air tower and thus blocking the air flow.
1 Hands-free Autofill*
Hands-free Autofill uses sensors to monitor container height to automatically dispense filtered water without having to activate the paddle.
2 Start Heating*
The Start Heating button is used to initiate the water heating for the Single Serve feature. To abort the Start Heating feature, press and hold the Start Heat button for 3 seconds.
3 Freezer temp control
Adjust freezer compartment temperature.
4 Fresh food temp control
Adjust fresh food compartment temperature.
5 TurboFreeze™ setting
Activate TurboFreeze to quickly restore freezer temperatures after frequent door openings.
6 TurboCool™ setting
Activate TurboCool to quickly restore fresh food temperature after frequent door openings.
7 Lock Controls
Control Style A - Press and hold the Door Alarm pad for 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.
Control Styles B & C - Press Lock pad and hold 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.
8 Dispenser light
Lighting that can be turned on/off to light your dispenser.
9 Door Alarm
Sounds to alert when the freezer or fresh food doors have been left open. Press and hold Door Alarm pad and it will toggle the sound between low, high, and off.
10 Brew Size*
The Brew Size button is used to select the desired cup size for single serve. Press and hold the button for 3 seconds to toggle the brew type between Coffee and Cocoa.
11 Ice maker setting
Turn your ice makers on/off.
12 Cooling system On/Off
Control Style A - Press and hold Freezer and Start Heating simultaneously to turn cooling system off. To turn cooling system on press either the Fridge or Freezer.
Control Style B & C - Press and hold Fridge and Ice Maker simultaneously for 3 seconds to turn the cooling system off. To turn cooling system on press either the Fridge or Freezer.
13 Brew Dispense
Press and hold Brew Dispense button for 3 seconds, but no longer than 6 seconds, to dispense coffee or cocoa.
14 F°/C°
Control Style A - Press and hold Freezer and Brew Size to switch between F°/C°.
Control Style B & C - Press and hold Ice Maker and Door Alarm simultaneously for 3 seconds to switch between F°/C°.
15 Sound Control for pad chimes
Control Style A - Press and hold the Light pad: Once for High to Off, twice for Off to Low and three times for Low to High.
Control Styles B & C - Press and hold the Door Alarm pad: Once for High to Off, twice for Off to Low and three times for Low to High.
16 High Altitude
Control Style A (PYE and PFE only) - Press and hold Fridge and Door Alarm for to toggle between Hi Al and Lo AL for high altitude and low altitude.
Additional settings:
- Connected Home ready* (PFE28P, PYE22P, PFH only)
- Water Filter* - An indicator will illuminate when the filter needs to be replaced. When a new filter is installed the indicator will go off.
Additional Mode:
- Sabbath Mode
Control Style A - Press and hold Alarm and Light simultaneously for 3 seconds to enter/exit Sabbath mode. Control Style B & C - Press and hold Lock and Light simultaneously for 3 seconds to enter/exit Sabbath mode. Sabbath Mode will turn off or dim interior lights, temperature control and advanced features. Compressor will run on a timed defrost when in Sabbath mode.
Dispenser
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.
To remove Dispenser Tray (Type A and B Only)
- Pull Dispenser Tray out until it stops.
- Locate tab in the center on the bottom and push up.
- Pull Dispenser Tray assembly out.
- Lift Dispenser Tray out at center notch to clean.
To remove Dispenser Tray (Type C Only)
Grasp Dispenser Tray and pull firmly until it comes out.
To reinstall Dispenser Tray (Type A and B Only)
- Place the Dispenser Tray cover on top of catch tray and position under the two plastic retainers on either side.
- Center Dispenser tray, and align with center guides.
- Push in until it locks firmly in place.
To reinstall Dispenser Tray (Type C Only)
Line up the guide on tray bottom with track on dispenser and slide it in until it stops against the back of the dispenser.
Important Facts About Your Dispenser
- Do not add ice from trays or bags to the door ice maker bucket. It may not crush or dispense.
- Avoid overfilling glass with ice and use of narrow glasses. Backed-up ice can jam the chute or cause the door in the chute to freeze shut. If ice is blocking the chute remove the ice bucket, poke it through with a wooden spoon.
- Beverages and foods should not be quick-chilled in the door ice maker bin. Cans, bottles or food packages in the storage drawer may cause the ice maker or auger to jam.
- To keep dispensed ice from missing the glass, put the glass close to, but not touching, the dispenser opening.
- Some crushed ice may be dispensed even though you selected CUBED ICE. This happens occasionally when a few cubes accidentally get directed to the crusher.
- After crushed ice is dispensed, some water may drip from the chute.
- Sometimes a small mound of snow will form on the door in the ice chute. This condition is normal and usually occurs when you have dispensed crushed ice repeatedly. The snow will eventually evaporate.
To Use the Internal Water Dispenser*
The water dispenser is located on the left wall inside the refrigerator compartment.
To dispense water:
- Hold the glass against the recess.
- Push the water dispenser button.
- Hold the glass underneath the dispenser for 2-3 seconds after releasing the dispenser button. Water may continue to dispense after the button is released.
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process, the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line, throw away the first 6 glassfuls of water.
NOTE: To avoid water deposits, the dispenser should be cleaned periodically by wiping with a clean cloth or sponge.
AUTOFILL*
To Use HANDS FREE AUTOFILL:
- Center container on Recess Dispenser Tray as far back as possible without activating paddle and remove hand from container
- Press AUTOFILL
To Stop AUTOFILL
- Press AUTOFILL to stop.
Important Facts about AUTOFILL
- For optimum results, use a uniform container between 4-8” (10-20 cm) tall and 2-6” (5-15 cm) wide.
- Fill level and functionality may vary on containers taller than 8” (20 cm) or wider than 6” (15 cm).
- Container volumes may vary, if error message “Not Found” is given, try a different container.
- AUTOFILL will time out.
- Handles, straws, and garnishes on the rim of the container my cause overfilling or variation in fill volumes.
- Splashing may occur depending on the location of the container, water flow rate, container shape, and ice cubes.
- Keep sensors clean with a clean damp cloth, and do not spray liquid or cleaners directly on sensors
- AUTOFILL works best with household water pressure of 60 to 100 psi (414 to 689 kPa).
- Ice in container may affect fill volume. If issues are experienced, use less ice.
Single Serve Keurig K-Cup Brewer*
How to use the single serve dispenser
1 Load the K-Cup Brewer
Insert a Keurig K-Cup pod into the brewer and press down firmly (you will hear a popping sound)
2 Two Ways To Brew
1. Press the Start Heating button. fae a ou 7 soa
OR
2. Initiate heating with the GE Kitchen App. Download the App “GE Kitchen”. Visit GEAppliances.com/connect for more information.
3 Change Brew Size
Press the Brew Size button any time during the heating cycle to choose 6, 8, or 10 oz. The default size is 8 oz. Ensure the mug being used is large enough for the size selected.
NOTE: Press and hold the Brew Size button for 3 seconds to toggle between Coffee and Cocoa. The default is Coffee.
NOTE: To abort the heating cycle, press and hold the Start Heating button for 3 seconds. To abort the brew dispense cycle, press and hold the Start Heating button for 3 seconds, press the paddle, press any button on the display besides Brew Size orBrew Dispense, or open the right fresh food door.
4 Dispense
Once the heating process is complete, the Dispense light on the display will flash.
To dispense, slide the brewer into the rails. Make sure the brewer is pushed all the way into the bracket. Place your mug on the drip tray mug icon, under the red brew spout. Press and hold Brew Dispense for 3 seconds until you hear the dispenser engage.
Cleaning the brewer
- The K-Cup brewer is top rack dishwasher safe.
- It is recommended to rinse it thoroughly after washing to remove all soap residue.
- Periodic cleaning of dispenser recess area is recommended as staining may occur with usage of the K-Cup brewer.
*Select Models Only ** For US and US Territories Only.
Water Filter Cartridge - RPWFE
Water Filter Cartridge
The water filter cartridge is located in the fresh food interior on the left side wall, near the top.
Select models use radio frequency identification (RFID) to detect leaks and monitor filter status. The RFID technology is certified by the FCC.
When to Replace the Filter Cartridge
The filter cartridge should be replaced every six months or earlier if 170 gallons (643.52 liters) of water has been dispensed or the flow of water to the dispenser or icemaker decreases.
Touch Screen Models: A filter status message will appear on the screen when the water filter needs to be replaced. The filter status will automatically update when the filter is replaced.
Non-touch Screen Models: A filter indicator light will illuminate on the screen when the water filter needs to be replaced.
Removing the Filter Cartridge/Bypass Plug
- Remove the old cartridge or bypass plug TE by opening the filter door and pulling on the bottom of the cartridge/ bypass plug to disengage it from the filter clips. Swing the cartridge/bypass plug outward until you hear the ‘click’ of the cartridge holder engaging with the bracket.
- Twist the cartridge/bypass plug one-quarter turn counter-clockwise. After twisting, remove the cartridge/ bypass plug by pulling it away from the cartridge holder. A small amount of water may drip out.
Installing the Filter Cartridge/Bypass Plug
- Align the filter cartridge/bypass plug with the cartridge holder with the word "FRONT" facing the top of the unit. Push the cartridge/bypass plug toward the rear of the unit until it is fully seated. Twist the filter cartridge/ bypass plug clockwise one-quarter turn, until the word "FRONT" is facing outward.
- While continuing to ensure cartridge/bypass plug is fully seated in the holder, gently swing the filter inward until it is in position. If filter will not swing easily, check to ensure filter is properly aligned and fully seated within the cartridge holder. The RED indicators should not be visible.
NOTE: It is normal for water to appear discolored during the initial system flush. Water color will return to normal after first few minutes of dispensing.
Filter Bypass Plug
To reduce the risk of property damage due to water leakage, you MUST use the filter bypass plug when a replacement filter cartridge is not available. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, visit us on-line at geappliances.com/service. In Canada, visit geappliances.ca/service. The dispenser and icemaker will not operate without either the filter or the bypass plug installed. The bypass plug is installed in the same way as a filter cartridge.”
Fresh Food Storage Options
Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
To remove the shelves:
1. Remove all items from the shelf.
2. Tilt the shelf up at the front.
3. Lift the shelf up at the back and bring the shelf out.
To replace the shelves:
1. While tilting the shelf up, insert the top hook at the back of the shelf in a slot on the track.
2. Lower the front of the shelf until the bottom of the shelf locks into place.
Spillproof Shelves
Spillproof shelves have special edges to help prevent spills from dripping to lower shelves.
Quick Space Shelf *
This shelf splits in half and slides under itself for storage of tall items on the shelf below. This shelf can be removed and replaced or relocated
NOTE: The back half of the Quick Space Shelf is not adjustable
Fresh Food Storage Options
Right Door Bins
FIXED BINS can easily be carried from refrigerator to work area.
To remove: Lift bin straight up, then pull out.
ROTATING BIN:
To remove: Rotate bin outward then lift straight up. To remove Place hand under metal base and lift up.
To remove Metal Base: Place hand under metal base and lift up.
Left Door Bins
DISPENSER MODELS - FIXED BIN*
To remove: Lift the bin straight up, then pull out. The ice maker door bins are not interchangeable, note the location upon removal and replace the bin in its proper location.
NON-DISPENSER MODELS - ADJUSTABLE BINS*
Adjustable bins can easily moved up or down the inside of the door to give better flexibility for storage. To remove: Lift bin straight up, then pull out.
Climate Zone & Temperature Controlled Drawer
How to Remove and Replace Drawer
To remove:
1. Pull the pan out to the stop position.
2. Lift the front of the drawer up and out.
To replace:
1.Pull left and right slides until fully extended.
2. Place drawer back in first and rotate drawer front down to seat on slide.
3. Push the drawer in to closed position.
How to Remove and Replace Drawer Divider
To remove:
1. Pull the drawer out to the stop position.
2. Raise the front side of the divider to unhook it from the rear wall of the drawer.
To replace:
1. Hook the back of the divider over the rear wall of the drawer.
2. Push the divider
Baskets, Drawers, and Bins
Freezer Basket and Drawer
- Basket.
- Drawer
- Ice Bucket * (Available on Non-Dispense models only. Available as a IM Kit on some models)
Non-Adjustable Bin in the Freezer*
To remove:
Push in plastic tab on either left or right side
To replace:
Slide bin into location until it locks into place.
Basket Removal
To remove, standard depth models only:
- Open freezer door to the stop position.
- Remove freezer door bin by pushing plastic tab on either left or right side to release bin hinge pin.
- Remove freezer basket by lifting up the rear of the basket and moving basket rearward until the front of the basket can be rotated upward and out.
- Lift it out to remove.
To remove, counter depth models only:
- Open fresh food doors.
- Open freezer door to the stop position.
- Remove freezer basket by lifting up the rear of the basket and rotate it upward.
- Lift it out to remove.
To replace:
Reverse step 1 through 4 to replace.
Automatic Ice Maker
A newly installed refrigerator may take 12 to 24 hours to begin making ice.
Automatic Icemaker
The icemaker will produce seven cubes per cycle approximately 100-130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
The ice maker will produce seven cubes per cycle approximately 100-130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
The ice maker will fill with water when it cools to 15°F(-10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.
You may hear a buzzing sound each time the icemaker fills with water.
Throw away the first few batches of ice to allow the water line to clear. Be sure nothing interferes with the sweep of the feeler arm.
When the bin fills to the level of the feeler arm, the icemaker will stop producing ice. It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
CAUTION
To minimize the risk of personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
How to Turn the Ice Maker On/Off
Ice Bucket and Dispenser
- Open the ice box door on inside of the left door.
- Pull up and out on the ice bucket in the left hand door to remove it from the compartment.
- To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.
- If bucket cannot be replaced, rotate the ice bucket fork 1/4 turn clockwise.
Icemaker
There is additional ice storage in the freezer compartment drawer.
- Open the freezer drawer.
- The ice bucket is located on the left side of the upper basket.
- Pull the upper basket forward to remove the ice bucket.
Care and Cleaning
Cleaning the Outside
NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild detergent mixed with warm water.
Cleaning the Inside
To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use an appliance wax polish on the inside surface between the doors.
Use warm water and baking soda solution—about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
To clean the inside metal panel*, open the outer door using the Door in Door Latch. Clean the panel with a mild detergent and then wipe dry with a soft cloth. Do not use any stainless steel cleaner on the panel as it may damage the surrounding plastic.
CAUTION Do not clean glass shelves or coverswith warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
Do not wash any plastic refrigerator parts in the dishwasher. don’t roll over the power cord or water supply line.
Behind the Refrigerator
Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Raise the leveling legs located at the bottom front of the refrigerator.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
Lower the leveling legs until they touch the floor.
Preparing for Vacation
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.
1) Turn refrigerator off (pages 7 and 8 or unplug the refrigerator.
2) Empty ice bucket
3) Turn water supply off
If you cut the water supply off, turn off the icemaker
Upon returning from vacation:
1) Replace the water filter.
2) Run 2 gallons of water through the cold water dispenser (about 5 minutes) to flush the system.
Preparing to Move
Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.
Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during moving.
Replacing the Lights
Refrigerator Lights (LEDs)
Appearance may vary by model.
There is LED lighting in the fresh food compartment at the top center and on the left and right sides above the climate zone pans on the french door models. LED lighting is located at the top of the fresh food compartment on the single door models.
LED lights are also located at the top of the left and right sides of the freezer in all models.
An authorized technician will need to replace the LED light.
If this assembly needs to be replaced, call GE Appliances Service at 1.800.432.2737 in the United States or 1.800.561.3344 in Canada.
Installation Instruction
Refrigerator
DIMENSIONS
INSTALLING THE REFRIGERATOR
REFRIGERATOR LOCATION
- Do not install the refrigerator where the temperature will go below 60°F (16°C) because it will not run often enough to maintain proper temperatures.
- Do not install the refrigerator where the temperature will go above 100°F (37°C) because it will not perform properly.
- Do not install the refrigerator in a location exposed to water (rain, etc.) or direct sunlight.
CLEARANCES
Allow the following clearances for ease of installation, proper air circulation and plumbing and electrical connections.
Install it on a floor strong enough to support it fully loaded.
Sides 1/8" (3 mm)
Top 1" (25 mm) Cabinet/Hinge Cover
Back 2" (50 mm)
1 REMOVE THE FRESH FOOD DOOR HANDLE
Handle Design varies based on models, however Installation is same.
Stainless steel and plastic handles:
A Loosen the set screws with the 1/8” Allen wrench and remove the handle.
NOTE: If the handle mounting fasteners need to be tightened or removed, use a 1/4” Allen wrench.
1a FOR DOOR IN DOOR MODELS ONLY
To Remove the Handle:
- Open the outer door by pressing the Door in Door latch.
- Loosen the set screws as shown in Step 1.
To Install the Handle:
- Align the lever with the opening on the outer door. Make sure the hook is pointed up.
- Insert the latch lever into the opening and align the handle with the mounting fasteners.
- Once the handle is flush with the outer door, tighten the set screws.
- Do not remove tape from door until handle is installed
2 REMOVE THE FREEZER DOOR HANDLE
Handle Design varies based on models, however Installation is same.
Stainless steel and plastic handles:
A Loosen the set screws with the 1/8” Allen wrench and remove the handle.
NOTE: If the handle mounting fasteners need to be tightened or removed, use a 1/4” Allen wrench.
3 REMOVING FRENCH DOORS
WARNING
Follow all steps when reversing the door swing. Failure to follow these instructions, leaving off parts, or overtightening screws, can lead to the door falling off and result in injury and property damage.
A Securely tape the door shut with masking tape or have a second person support the door.
B Start with left-hand door first: Remove the hinge cover on top of the left refrigerator door by removing all hex screws and pulling it up. Do the same for the right-hand door and the middle cover.
C Disconnect electrical connectors coming from each door located under the hinge covers. Remove the 1/4” hex head screw to disconnect the ground wire from the hinge. Remove the 1/4” hex head screw to remove the strain relief from the water line.
D Disconnect the water line from the back of the unit by pressing down on the dark grey collar while pulling up on the water line.Pull water line through case conduit from the top to free the line for door removal. The water line is more than 4’ long and may need to be taped to Door for accessibility when reinstalling.
E Using a 3/8” socket ratchet/driver, remove the screws securing the top hinge to the cabinet, then lift the hinge straight up to free the hinge pin from the location in the top of the door.
CAUTION Lifting Hazard
Single person lift could cause injury. Use assistance when handling, moving or lifting the doors.
NOTE: when removing door, to prevent damage to door and electronics, carefully place the door in a proper location.
NOTE: The lower door hinge pin and hinge are keyed and must be matched correctly for the door to self close properly. Please follow the directions carefully.
F Remove the tape and keeping the door as straight as possible, open the door to 90° then lift straight up to remove it.
REMOVE OPPOSITE DOOR
Follow the same procedure on the opposite door. There are no water lines on the opposite side.
For Door in Door Models: Securely tape the inner and outer doors before installing or removing. 90° door alignment not required during installation or removal for these models.
4 REMOVE CENTER HINGE (if necessary)
Remove the 3/8” screws securing the center hinge to the cabinet.
Use T20 driver to remove outboard screw.
5 REINSTALLING THE REFRIGERATOR DOORS
Reverse steps 1 through 4 to reinstall refrigerator doors, follow details below for critical alignments.
A Reinstall center hinge first and torque the screws to 65 in-lbs (7.34 N-m). With the LH door at 90° to the front of the case, lower the refrigerator door onto the center hinge. Ensure that the door and hinge align correctly.
B Rotate doors closed and make sure moveable center sealing portion of the door aligns with the striker. If the door will not self-close after reinstalling, remove door, turn door upside down, check alignment mark and arrow; (there is an alignment mark on the door closure mechanism. It corresponds to an alignment arrow on the plastic ring. Rotate door closure mechanism to align mark and arrow, reinstall door).Door in Door models do not have the same closure mechanism on the right hand door. You may notice a difference in closure.
If door cannot be installed at 90° follow steps below:
- Install door at 180° to case front.
- If space limits opening door to less than 180°, then:
a) Remove door, carefully turn door upside down.
b) Check alignment of door closure mechanism shaft on underside of door. The flats on the shaft should correspond to alignment tab on plastic ring or mark on bottom end cap.
c) If shaft is not aligned to tab/mark, using 5/32” Allen wrench, rotate door closure mechanism shaft counterclockwise for right door and clock- wise for left door. Then align flat with tab/mark.
d) Install the door at 90°.
Securely tape the door shut with masking tape or have a second person support the door. Reinstall the top hinge and torque the screws to 65 in-lbs (7.34 N-m).
C Be sure to reinstall the ground wire and strain relief to the top hinge.
D Reinstall hinge cover. NOTE: Ensure wires are not pinched or under screw bosses before tightening screws.
6 REMOVE THE FREEZER DOOR
A Pull the freezer door open to full extension.
B Remove 3 attachment screws, located at the bottom on each side of the freezer door using 3/8” hex socket driver.
C Lift the freezer door to disengage it from the slide mechanism The door can safely rest on the bottom. Do not rest the door on any other surfaces to avoid scratches.
7 REMOVE FREEZER BASKET
A Pull the lower basket and slide mechanism to full extension using both hands.
B Remove the top freezer drawer by fully extending the drawer then lifting up and out.
C Remove the basket resting on the slides.
D Push the bottom basket slides back until the slide mechanism self retracts.
8 REMOVE THE FREEZER BASKET SLIDES
The freezer basket slides can be removed to gain another 3/4” (1.90 cm) clearance through a doorway.
A Remove freezer door as shown in Step 6.
B Remove the upper and lower baskets as shown in Step 7.
C Remove the clip on the crossbar located along the right hand side of the rack and pinion gear assembly by sliding forward.
D Remove crossbar by sliding to the right, then pull out and to the left.
E Remove the four 1/4” hex head bolts per side and remove side supports.
F Reverse the steps to assemble. When installing the crossbar, always put the hole on the right hand side. Align the left and right gears with the timing marks on the gears when inserting the crossbar. Always insert the crossbar in the right hang gear first and then the left hand gear.
G Inset the clip into the crossbar hole located on the right hand side.
9 RE-INSTALL FREEZER DRAWER
A Re-install freezer drawer by placing the drawer wheels onto the top of the track mounted to the side of the freezer walls. The wheels on the freezer drawer should be on top of the bottom basket sides.
ON MODELS EQUIPPED WITH ICE MAKER IN THE FREEZER: Place the ice bucket in the drawer and push the drawer into the freezer with the front of the bucket to the front of the basket.
Make sure:
- The ice bucket does not hit the icemaker arm and the freezer drawer retracts completely into the freezer compartment.
- The fill tube extends into the fill cup opening at the back of the icemaker.
10 REPLACE FREEZER DOOR
A Pull the lower basket slide mechanism to full extension with both hands.
B Lift the freezer door and align the tabs on the door bracket sides with the square holes in slide mechanisms.
C Replace the attachment screws and torque the screws to 65 in-lb (7.34 N-m).
D For adjusting freezer door gaps, follow the instructions on page 30 or in the Owner's Manual.
E Replace freezer basket onto the slide brackets and make sure the freezer door operates and closes freely.
Instructions for adjusting freezer door gaps:
IMPORTANT!
The 6 mounting screws (3 on each side) are NOT interchangeable with the center or top hinge screws. Drawer screws have flat washer heads, and other screws have lines/ribs on washer heads.
After installation of the freezer door, check for uniform gaps (top and bottom of right and left hand side) with the template provided.
In the event of excessive gaps use the following steps to adjust the freezer door.
Step 1 - Loosen the 3 screws on each side (right and left) of the freezer door.
Step 2 - Adjust set screw clockwise if gap at the top is too big (see template). Turn the set screw using 3/32” hex key clockwise by quarter to half a rotation
Step 3 - Adjust set screw counter-clockwise if gap at the bottom is too big (see template). Turn the set screw using 3/32” hex key counter-clockwise by quarter to half a rotation
Step 4 - Tighten the 3 screws on each side (right and left).
Step 5 - Re-check the gaps using the template and repeat steps 1 to 4 if required and complete with step 5.
11 LEVEL THE FREEZER DOOR
A Locate the height adjuster cam in the freezer door. Slightly loosen the three door attachment screws on both sides using a 3/8” hex socket driver.
B Locate and loosen the cam screw using the T-27 screw driver.
A Lift the door on the side requiring adjustment, rotate the cam to required position.
B After adjustment tighten the 3 attachment screws using to 65 in-lb (7.34 N-m).
12 REMOVE PACKAGING
Remove all tape, foam and protective packing from shelves and drawers.
INSTALLING THE WATER LINE
WHAT YOU WILL NEED
- Copper or SmartConnectTM Refrigerator Tubing kit, 1/4" outer diameter to connect the refrigerator to the water supply. If using copper, be sure both ends of the tubing are cut square.
To determine how much tubing you need: measure the distance from the water valve on the back of the refrigerator to the water supply pipe. Be sure there is sufficient extra tubing to allow the refrigerator to move out from the wall after installation.
SmartConnectTM Refrigerator Tubing Kits are available in the following lengths:
8' (2.4 m) — WX08X10006
15’ (4.6m) —WxX08X10015
See other models: WPRE6100G1WT JVB67A1WW GCG1500L0WW CWE23SP4MW2 GLE12HSLSS
25' (7.6m) —WxX08X10025
WARNING
Connect to potable water supply only.
A cold water supply is required for automatic icemaker operation. The water pressure must be between 40 and 120 psi (275-827 kilopascals)
NOTE: The only GE Appliances approved plastic tubing is that supplied in SmartConnect™
Refrigerator Tubing kits. Do not use any other plastic water supply line because the line is under pressure at all times. Certain types of plastic will crack or rupture with age and cause water damage to your home.
- A GE Appliances water supply kit (containing tubing, shutoff valve and fittings listed below) is available at extra cost from your dealer or from
- Parts and Accessories, 877.959.8688 (in Canada 1.800.661.1616).
- A cold water supply. The water pressure must be between 20 and 120 p.s.i. (138-827 kPa).
- Power drill.
- 1/2" or adjustable wrench.
- Straight and Phillips blade screwdriver.
- Two 1/4" outer diameter compression nuts and 2 ferrules (sleeves) to connect the copper tubing to the shutoff valve and the refrigerator water valve.
- If you are using a SmartConnect™ Refrigerator Tubing kit, the necessary fittings are preassembled to the tubing.
- If your existing copper water line has a flared fitting at the end, you will need an adapter (available at plumbing supply stores) to connect the water line to the refrigerator OR you can cut off the flared fitting with a tube cutter and then use a compression fitting. Do not cut formed end from SmartConnect™ Refrigerator tubing
- Shutoff valve to connect to the cold water line. The shutoff valve should have a water inlet with a minimum inside diameter of 5/32" at the point of connection to the COLD WATER LINE. Saddle-type shutoff valves are included in many water supply kits. Before purchasing, make sure a saddle-type valve complies with your local plumbing codes.
Install the shutoff valve on the nearest frequently used drinking water line.
1 SHUT OFF THE MAIN WATER SUPPLY
Turn on the nearest faucet long enough to clear the line of water.
2 CHOOSE THE VALVE LOCATION
Choose a location for the valve that is easily accessible. It is best to connect into the side of a vertical water pipe. When it is necessary to connect into a horizontal water pipe, make the connection to the top or side, rather than at the bottom, to avoid drawing off any sediment from the water pipe.
3 DRILL THE HOLE FOR THE VALVE
Drill a 1/4" hole in the water pipe (even if using a self-piercing valve), using a sharp bit. Remove any burrs resulting from drilling the hole in the pipe.
Take care not to allow water to drain into the drill.
Failure to drill a 1/4" hole may result in reduced ice production or smaller cubes.
4 FASTEN THE SHUTOFF VALVE
Fasten the shutoff valve to the cold water pipe with the pipe clamp.
NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
5 TIGHTEN THE PIPE CLAMP
Tighten the clamp screws until the sealing washer begins to swell.
NOTE: Do not over tighten or you may crush the tubing.
6 ROUTE THE TUBING
Route the tubing between the cold water line and the refrigerator.
Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible.
7 CONNECT THE TUBING TO THE VALVE
Place the compression nut and ferrule (sleeve) for copper tubing onto the end of the tubing and connect it to the shutoff valve.
Make sure the tubing is fully inserted into the valve. Tighten the compression nut securely.
For plastic tubing from a SmartConnect™Refrigerator Tubing kit, insert the molded end of the tubing into the shutoff valve and tighten compression nut until it is hand tight, then tighten one additional turn with a wrench. Over tightening may cause leaks.
NOTE: Commonwealth of Massachusetts Plumbing Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not permitted in Massachusetts. Consult with your licensed plumber.
8 FLUSH OUT THE TUBING
Turn the main water supply on and flush out the tubing until the water is clear.
Shut the water off at the water valve after about one quart (1 liter), or 2 minutes, of water has been flushed through the tubing.
To complete the installation of the refrigerator, go back to Step 11 in Installing the Refrigerator.
TROUBLESHOOTING TIPS
Normal Operating Conditions.
Newer refrigerators sound different from older refrigerators
Modern refrigerators have more features and use newer technology
Do you hear what I hear? These conditions are normal.
- The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.
- You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.
CLICKS, POPS, CRACKS and SNAPS
- You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature.
- Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.
- On models with an icemaker, after an ice making cycle, you may hear the ice cubes dropping into the ice bucket.
- On models with a dispenser, during water dispense, weder you may hear the water lines move at initial dispense and after dispenser button is released.
- You may hear the fans spinning at high speeds.This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.
- The fans change speeds in order to provide optimal cooling and energy savings.
WATER SOUNDS
- The flow of refrigerant through the cooling coils may make a gurgling noise like boiling water.
- Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle.
- A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.
- Closing the door may cause a gurgling sound due to pressure equalization.
Water filter indicated as installed incorrectly or a leak is present on cap control panel.
- Water filter installed backward or is leaking.
- Check for leak. If no leak is present, remove filter/bypass plug**, rotate 180° and reinstall.
Waring Triangle” is lit Replace Filter/Replace Water Filter is lit Over Due light is lit
- Water filter leaking or needs replacing Water filter backwards
- Replace water filter, check for leak Remove filter, rotate 180° and reinstall
Dispenser Off is lit
- ControlA, B& C Wrong filter installed
- Replace filter with proper filter Remove filter, rotate 180° and reinstall
Not filtering
- Filter bypass installed Controls B & C
- Install correct water filter
Reset Filter is lit
- Water filter leaking or needs replacing
- Replace water filter, or install filter by pass ** Press and hold Reset Filter for 3 seconds to reset (Control D only)
Water filter indicator light is not lit
- This is normal. This indicator will turn on to tell you that you need to replace the filter soon.
- See About the Water Filter for more information.
Handle is loose/handle has a gap.
- Handle needs adjusting
- See Attach Fresh Food Handle and Attach the Freezer Handle sections for detailed instructions.
Refrigerator beeping
- This is door alarm
- Turn off or disable with door closed
- If door open and alarm is sounding, you can only snooze the alarm
Not cooling
- The cooling system is off
- See About Controls.
Water has poor taste/odor*
- Water dispenser has not been used for a long time
- Dispense water, until all water in system is replenished.
Water in glass is warm*
- Normal when refrigerator is first installed
- Wait 24 hours for the refrigerator to completely cool down.
- Water dispenser has not been used for a long time
- Dispense water, until all water in system is replenished
- Water system has drained
- Allow several hours for replenished supply to chill
Water dispenser does not work*
- Water supply line turned off or not connected
- See Installing the Water Line
- Water filter clogged or filter/bypass plug not installed
- Replace filter cartridge or remove filter and install bypass plug**
- Air may be trapped in the water system
- Press the dispenser arm for at least 5 minutes.
- Water in reservoir is frozen because the controls are set too cold
- Set the refrigerator control to a warmer setting and wait 24 hours. If the water does not dispense after 24 hours, call for service
Water spurting from dispenser*
- Newly installed filter cartridge
- Run water from the dispenser for 5 minutes (about 2 gallons)
No water or ice cube production*
- Supply line or shutoff valve is clogged
- Call a plumber
- Water filter is clogged
- Replace filter cartridge or remove filter and install bypass plug**
- Filter cartridge not properly installed
- Remove and reinstall filter cartridge, being certain that it locks in place.
- Ice maker is turned off
- Check that the ice maker is turned on. See About the Automatic Ice Maker.
Water is leaking from dispenser*
- Air may be present in the water line system, causing water to drip after being dispensed
- Dispense water for at least 5 minutes to remove air from system
AUTO FILL under fill/no fill
- Not all containers work with AUTOFILL
- Try different container
- Error message
- Clean sensor. See page 14.
AUTO FILL overfills*
- Not all containers work with AUTO FILL
- Try different container
Freezer cooling, fresh food not cooling
- Normal, when refrigerator first plugged in or after extended power outage
- Wait 24 hours for temperature in both compartments to reach selected temperatures.
Ice dispenser opens after closing freezer drawer *
- Normal
- The ice dispenser door may open after closing freezer door to allow access
Low brewing flow rate
- There may have been a dent at the bottom of K-Cup causing the pin to pierce the filter allowing coffee grounds clogging the bottom pin
- Avoid using damaged/dented K-cups, and clean the lower needle before next brew
Low brewing flow rate / water drips from inner door
- Top needle of the brewer clogged
- Unclog the top needle holes using a paper clip and rinse brewer. Rinse brewer after every use.
Brewer is not detected or hot water leaking from top of the brewer
- Incorrect assembly of brewer in the bracket
- Make sure the Keurig Logo is in the front. Push brewer all the way in the brackets
Coffee dispensed with splash or bubble bursting
- Blocked vent hole in the brewer
- Make sure the vent hole at the bottom of the brewer is clear from food or any other contamination
Beverage quality not as expected
- You may be using non-standard or out dated K-Cups
- Recommend using official Keurig K-cups that are not past expiration and have not been damaged
Liquid drips from the brewer after brewer cycle is completed and the brewer is removed from the bracket
- It is possible for liquids to be retained by the brewer and drip when it is removed
- Use a cloth or container to capture the drips when brewer is removed
Delay when using Keurig K-cup Pod dispenser
- To ensure a quality beverage is delivered, a short delay is required to ensure the refrigerator is operating correctly
- Ensuring consistent, quality operation requires the refrigerator to delay dispense for a short period of time
After brewing, my powdered beverage is not fully cleared from the used pod
- Depending on size selected, the powder may not dissolve fully. Some powdered beverages develop into ‘clumps’ when left sitting for some time
- Shake the powdered pods before brewing to break up these clumps and allow better clearing. For powdered beverage with no filter, use the Cocoa cycle selection
Brewer lid is difficult to close
- K-cup is not fully seated
- Press K-cup all the way down into the brewer prior to closing the lid. Lower needle must puncture K-cup bfore closing the brewer lid
Brewer leaks during the brew cycle
- Trouble in closing brewer lid or damaged K-cup
- Press K-cup all the way down into the brewer prior to closing the lid. Lower needle must puncture K-cup bfore closing the brewer lid. Recommend using official Keurig K-cups that have not been damaged and have a good seal between the top cover and plastic bottom
Truth or Myth
The refrigerator water filter may require replacement prior to six months
- TRUE
- The water filter indicator will indicate the need to replace the water filter every six months or 170 gallons of water dispensed (select models only). Water quality varies from city to city. If water flow from the dispenser slows, or ice production decreases, the water filter should be replaced, even though the filter indicator may not indicate the need for replacement.
The automatic ice maker in my refrigerator will produce ice when the refrigerator is plugged into a power receptacle.
- MYTH
- The refrigerator must be connected to water, and the ice maker must be turned on. Make sure the ice maker is turned on, only after the water line is connected and water is turned on. The ice maker can be turned on/off from the controls and ensure the ice maker is on, as indicated on the refrigerator control panel. See About the Automatic Ice Maker.
After the refrigerator has been plugged in and connected to water, | will immediately have unlimited chilled water available from the water dispenser.
- MYTH
- The water dispenser tank located inside the refrigerator stores water for dispensing. The water in this tank requires 24 hours to chill after installation. High usage conditions will not allow time for the water to chill.
After water dispenses, a few crops of water are normal.
- TRUE
- A few drops of water may fall from the dispenser, after the dispenser paddle has been released. To minimize the drops, remove the glass slowly from the dispenser.
I will never see frost inside the freezer compartment.
- MYTH
- Frost inside the freezer typically indicates that the door is not properly sealed, or has been left open. If frost is found, clear the frost using a plastic spatula and towel, then check to ensure that no food packages or containers are preventing the freezer door from closing. Check the refrigerator control panel to ensure the door alarm is on.
When the refrigerator is installed, or after replacing the water filter, | must dispense water for five minutes.
- TRUE
- A newly installed refrigerator or water filter contains air in the water lines. Press the dispenser paddle and dispense cold water for at least 5 minutes to remove air from the water line, and flush the filter.
To fill the ice bucket to the maximum capacity, | should dispense 12 and 18 hours after installation.
- TRUE
- Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice to disperse within the ice bucket, which in turns calls on the ice maker to produce additional ice. Normal ice production = 100 cubes in 24 hours.
I can use the water filter bypass plug to determine if the filter requires replacement.
- TRUE
- Decrease in flow from the water dispenser, or decreased ice production, may indicate the need to replace the water filter. Install the water filter bypass plug (provided with the refrigerator on some models*), and check flow from the dispenser. If water flow returns to normal with the bypass plug in place, replace the water filter.
The top of the refrigerator doors will always be aligned.
- MYTH
- Several things can affect the fresh food door alignment, including the floor the refrigerator is installed on and loading of doors. If the top of the fresh food doors are not aligned, use a 1/4” allen wrench to adjust the right/left hand door. The adjustment screw is located on the bottom right or left hand side of the door; open the freezer door to access the screw.
Refrigerator door handles can be easily tightened.
- TRUE
- If door handles are loose or have a gap, the handle can be adjusted using a 1/8” allen wrench, on set screws located on the ends of the handles.
There may be odor and taste problems with your ice.
- TRUE
- After starting the ice maker, throw away 24 hours of ice production to avoid odor and taste problems.
I can make fine adjustments to the fresh food doors to align them.
- TRUE
- If the fresh food doors are not aligned, use a 1/4” Allen wrench to adjust the right hand door. The adjustment screw is located on the bottom of the right/left hand door. Open the freezer door to access.
Door handles should always be removed for installation.
- MYTH
- If the doors must be removed do not remove the handles, or if the refrigerator will fit easily through the passage way opening. Adjust handles that are loose or have a gap, by adjusting 1/8” set screws on either end of handles.
Door removal is always required for installation.
- MYTH
- Check chart on reverse side of this instruction. Doors should only be removed when necessary to prevent damage from passage way or access to final location.
Refrigerator doors that won't close after installation, can be adjusted to close properly.
- TRUE
- Door mechanism works best if installed at 90°+. If installed at 180°, remove the door from the mid hinge, and swing the door 180° before reinstalling. See Reinstalling the Refrigerator Doors.
There is an adjustment to rear wheels.
- MYTH
- Front leveling legs are adjustable and should be used to balance the refrigerator. Leveling legs are used to make initial fresh food door adjustment.
Check for leaks after all water connections are made.
- TRUE
- While purging the air from the water system, check all water line connections for leaks. Check the connection to the household water supply at back of refrigerator, and door water line connect.
Any packaging residue can be cleaned off the refrigerator using any cleaner.
- MYTH
- Do not use wax, polish, bleach, or other products containing chlorine on Stainless Steel panels, door handles and trim. Check this instruction under “Cleaning the Outside” for full details.
