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User Manual - Page 15

For JP5030SJ2SS. Also, The document are for others GE - General Electric models: JP5030, JP5036

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49-80746-1 15
TROUBLESHOOTING TIPS
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Save time and money! Review the charts on the following pages first and you may not need to call for service. If an
error occurs in the control operation, a fault code will flash in the display. Record the error code and call for service.
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Surface elements will not
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cooking is slow
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the diameter of the surface unit selected.
Surface elements do not
work properly
Cooktop controls improperly set. Check to be sure the correct control is set for
the surface element you are using.
Power arc ON
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See the Operating the Cooking Elements
section.
Scratches on cooktop
glass surface
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the Cleaning the glass cooktop section.
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the cookware and the surface of the cooktop.
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surface.
To avoid scratches, use the recommended
cleaning procedures. Make sure bottoms
of cookware are clean before use, and use
cookware with smooth bottoms.
Areas of discoloration on
the cooktop
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Hot surface on a model with a light-colored
glass cooktop.
This is normal. The surface may appear
discolored when it is hot. This is temporary
and will disappear as the glass cools.
Plastic melted to the
surface
Hot cooktop came into contact with plastic
placed on the hot cooktop.
See the Glass surface – potential for
permanent damage section in the Cleaning
the glass cooktop section.
Pitting (or indentation) of
the cooktop
+RWVXJDUPL[WXUHVSLOOHGRQWKHFRRNWRS Call a qualified technician for replacement.
Unresponsive keypad Keypad is dirty. Clean the keypad.
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Replace the fuse or reset the circuit breaker.
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