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BEFORECALLINGFORSERVICE
To save you time and money, before making a service call check the list
below for any problem you may feel you have with the performance of your
cooktop. If the problem is something you cannot fix, use the Consumer Service
Numbers located at the back of this manual, When making any calls,
have the Model No,, Repair Parts list, Use and Care Manual and
the Date of Purchase available.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cooktop knobs Knob isn't pushed down. Push knobs down to turn.
will not turn.
Cooktop a. Gas supply, a. Gas supply not
burners will connected or not
not light, turned on.
b. Cooktop not properly
grounded or polarized.
c. Bee installation
instructions.
b. Power supply.
c. Spark ignition.
d. Power supply.
e. Cleaning.
f. Burner assembly.
g. Knob not re-installed
correctly.
d. No electricity to unit;
check for tripped fuse or
circuit breaker.
e. Soil clogging holes in
burner head. Clean holes.
f. Cooktop burner top not
replaced correctly. See
removable parts section.
g. Push knob down on the
stem. Match the flat part
of the stem with flat side
of the knob,
11
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