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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE ...................368
▫ Prepare For The Appointment.............368
▫ Prepare A List ........................368
▫ Be Reasonable With Requests .............368
䡵 IF YOU NEED ASSISTANCE ..............368
▫ FCA US LLC Customer Center ............369
▫ FCA Canada Inc. Customer Center .........369
▫ In Mexico Contact .....................370
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................370
▫ Service Contract ......................370
䡵 WARRANTY INFORMATION .............371
䡵 MOPAR®PARTS.......................372
䡵 REPORTING SAFETY DEFECTS ............372
▫
In The 50 United States And Washington, D.C. . .372
▫ In Canada...........................372
䡵 PUBLICATION ORDER FORMS ............373
䡵 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES ........374
▫ Treadwear...........................374
▫ Traction Grades .......................374
▫ Temperature Grades....................375
9
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