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40
SPECIFICATIONS
Model WM5000H*A / WM5005H*A
Description Front-Loading Washer
Electrical requirements 120 VAC @ 60 Hz.
Max. water pressure 20 and 120 psi (138 - 827 kPa)
Dimensions 68.6cm(W) X 83.2cm(D) X 99cm(H), 139.6cm (D with door open)
27”(W) X 32
13
/
16
”(D) X 38
13
/
16
”(H) X 55” (D with door open)
Net weight 210 lb (95 kg)
Max. spin speed 1,300 RPM
SPECIFICATIONS
Problem Possible Causes Solutions
Power is not turned on
y
Is the power cord plugged in properly?
y
Has a house fuse blown, a circuit
breaker tripped, or a power outage
occurred?
y
Make sure that the plug is secured in a
grounded 3-prong, 120 V (60 Hz) outlet.
y
Reset the circuit breaker or replace the
fuse. Do not increase the fuse capacity. If
the problem is a circuit overload, have it
corrected by a qualified electrician.
The door does not open
when the cycle pauses or
finishes
y
Is the temperature in the tub too high?
y
Is the water level in washer high?
y
The washing machine has a safety lock
built into the door to prevent burning.
Leave the door closed and wait until
the door lock icon disappears from the
display.
y
Allow the washer to complete the
programmed cycle, or Press the Spin
button.
The wash cycle time is
longer than usual
y
Is the washing machine overloaded?
Are other options added to the wash
cycle?
y
This is normal. The washing machine
automatically adjusts the cycle time for
the amount of laundry, water pressure,
water temperature, and other operating
conditions.
It is musty or moldy in the
tub
y
Has the incorrect detergent been used?
y
Did you clean the tub periodically?
y
Use only HE (High-Efficiency) detergent
recommended for a front-loading
washing machine.
y
See page 33, clean the inside and outside
of the washing machine periodically.
Banging noise when
washer is filling with
water (Water Hammer)
y
Plumbing in the home moves or flexes
when the water valves in the washer
shut off.
y
Household water supply pressure is
very high.
y
Water hammer is not caused by a defect
in the washer. Install water hammer
arrestors (purchased separately at
hardware or home improvement store)
between the fill hose and the washer for
best results.
y
Adjust household water supply regulator
to a lower pressure or contact a plumber
to have a regulator installed.
Odor
y
This odor is caused by the rubber attached
to the washing machine.
y
If the rubber door gasket and door seal
area are not cleaned regularly, odors can
occur from mold or foreign substances.
y
Odors can occur if foreign substances are
left in the drainage pump filter.
y
Odors can occur if the drainage hose is
not properly installed, causing siphoning
(water flowing back inside the washing
machine).
y
Using the dry function, odors can occur
from lint and other laundry matter sticking
to the heater. (Dryer model only)
y
A particular odor can occur from drying
wet clothes with hot air. (Dryer model only)
y
It is the normal odor of new rubber and will
disappear after the machine has been run a
few times.
y
Be sure to clean the gasket and door seal
regularly and check under the door seal for
small items when unloading the washer.
y
Be sure to clean the drainage pump filter
regularly.
y
When installing the drainage hose, be sure
that it doesn’t become kinked or blocked.
y
This is not a malfunction.
y
The odor will disappear after a short while.
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