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30
roubleshooting guide
Symptom Possible Cause Solution
Water in the washer
does not drain or
drains slowly.
Washer does not
start
Washer will not spin
Door does not open
Washer pauses for
longer intervals than
normal during
tumbling.
Wash cycle time
delayed
• Drain hose is kinked or
clogged.
• The drain filter is clogged.
• Electrical power cord may not
be plugged in or connection
may be loose.
• House fuse blown, circuit
breaker tripped,or a power
outage has occurred.
• Water supply tap is not turned
on.
❋ Check that the door is firmly
shut.
The bowl will tumble for 3
seconds and then pause for 50
seconds repeatedly for part of
the wash cycle. This is normal
during the Hand Wash & Wool
cycles.
• It takes time to balance the
laundry before the spin cycle
Clean and straighten the drain hose.
Clean the drain filter.
Make sure plug fits tightly in wall
outlet.
Reset circuit breaker or replace fuse.
Do not increase fuse capacity.
If problem is a circuit overload, have
it corrected by a qualified electrician.
Turn on water supply tap.
Close the door and press the
Start/Pause button. After pressing
the Start/Pause button, it may take
a few moments before the clothes
washer begins to spin. The door
must lock before spin can be
achieved.
Once started, the door can not be
opened for safety reasons.
Wait one or two minutes before
opening the door to give the electric
locking mechanism time to release.
This action allows the more delicate
clothes to soak which assists in stain
removal.
The washing time may vary by the
amount of laundry, water
pressure, water temperature and
other usage conditions.
If the imbalance is detected or if the
suds removing program works, the
wash time shall be increased.
Stop the wash and pull out the
laundry then put it again to untwist
T
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