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45
LC-43LBU591U / LC-50LBU591U / LC-55LBU591U / LC-65LBU591U
LC-43LBU591C / LC-50LBU591C / LC-55LBU591C / LC-65LBU591C
My TV’s remote
control does not
control the
device
Connected device may
not be turned on
• Make sure that the device is turned on.
Line-of-sight obstructed
• Make sure that no objects (or pets) are obstructing the
line-of-sight from the remote control to the remote sensor on
the front of your TV and the device.
Connected device may
not support some or all
CEC features
• Depending on the device, all the buttons may not work.
• The device may not support this feature. See the documentation
that came with the device for more information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
• If you are trying to control the volume on an HDMI® CEC audio
receiver using your TV remote control, make sure that your TV
speakers are turned on.
• If you are trying to control the volume on an HDMI® CEC audio
receiver using your TV remote control, make sure that the
system audio control is turned on.
The device does
not show up in
the CEC device
list
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Cables may not be
connected correctly
• Make sure that the HDMI® cable is connected securely to your TV
and the device.
• Make sure that the device is connected to your TV with an
HDMI® cable.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
My device does
not turn off
when I turn off
my TV
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Connected device may
not support some or all
CEC features
• The device may not support this feature. See the documentation
that came with the device for more information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
• Make sure that system standby is turned on.
My TV does not
turn on when I
turn on my
device
Connected device may
not be a CEC device
• Make sure that the device is a CEC device. See the
documentation that came with the device.
Connected device may
not support some or all
CEC features
• The device may not support this feature. See the documentation
that came with the device for more information.
CEC control may not be
set up correctly
• Make sure that your TV has searched for CEC devices.
• Make sure that 1-touch play is turned on.
Symptom Possible cause Try this...
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