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IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
䡵 SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .......................328
▫ Prepare For The Appointment.............328
▫ Prepare A List ........................328
▫ Be Reasonable With Requests .............328
䡵 IF YOU NEED ASSISTANCE ..............328
▫ FCA US LLC Customer Center ............329
▫ Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)...................329
▫ Service Contract ......................330
䡵 WARRANTY INFORMATION .............331
䡵 REPORTING SAFETY DEFECTS ............331
▫ In The 50 United States And Washington, D.C. .331
▫ In Canada...........................332
䡵 PUBLICATION ORDER FORMS ............332
䡵 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................333
▫ Treadwear...........................333
▫ Traction Grades .......................334
▫ Temperature Grades....................334
9
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