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Use of accessories, components, or consumable cleaning products that are not authorized by LG.
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Replacement of light bulbs, filters, or any consumable parts.
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When Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and recreational
facilities or vehicles) or contrary to the Product’s owner’s manual.
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Costs associated with removal and reinstallation of your Product for repairs.
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Shelves, drawers and accessories, except for internal/functional parts covered under this limited warranty.
The cost of repair or replacement under the above excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE
PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL
JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND
TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and
affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in
contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating
in any way to the sale, condition or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30
days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration
1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve
your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days,
either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after
sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis,
unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute
involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between
you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either
party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or
representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration.
The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator
under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”)
and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of
your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You
must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan
Avenue Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set
forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the
scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to
the extent that such law is preempted by or inconsistent with applicable federal law.
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