BMW 2008 Z4 M Coupe Cars User Manual

ore about BMW

The Ultimate

Driving Machine

bmwusa.com

-800-334-4BMW

Woodcliff Lake, New Jersey 07677

The BMW name, model names and logo are registered trademarks.

Printed in U.S.A. 08/07

SD92-346

*08MSW*

08MSW

The Ultimate

Driving Machine

ervice and

Warranty

nformation

008

Z4 M Roadster

4 M Coupe

European model shown

91947 08 MotorSport SWCover.qxp:bmw_document2 8/31/07 1:47 PM Page 1

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail/In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

Z4 M 2008

91947 08 MotorSport SWCover.qxp:bmw_document2 8/31/07 1:47 PM Page 2

Table of Contents

Page

BMW Ultimate Service™ ............................................ 1

The BMW Maintenance Program ...................................... 1

Coverage ......................................................1

Maintenance Upgrade Option .........................................2

Intervals .......................................................2

Maintenance Program . . ............................................ 2

Special Note ....................................................3

Confirmation Stamp For 1200 Mile Service ...............................4

Quality Certification I ...............................................4

Unscheduled Maintenance ...........................................4

1200 Mile Service ................................................. 5

Engine Oil Service ................................................ 5

Inspection I . .................................................... 6

Inspection II . .................................................... 8

Emission Control Maintenance Schedule Z4 M Coupe and Roadster ............. 9

BMW Engine Oil Service stamps ......................................11

BatteryCare .................................................... 14

Corrosion Protection ............................................. 14

Restoring corrosion protection .......................................14

Underbody maintenance ...........................................14

Body Inspection ................................................. 15

Customer Assistance Information .................................... 21

Customer Assistance – Notification ....................................21

BBB AUTO LINE ................................................. 22

California Residents ..............................................22

Special Programs ................................................ 24

BMW Roadside Assistance ......................................... 24

Owner’s Eligibility ................................................24

Getting Started .................................................25

Calling For Assistance .............................................25

Services ...................................................... 25

Dispatch Service ................................................25

On-Site Assistance ...............................................26

Lock-Out .....................................................26

Towing Service ..................................................26

Sign-and-Drive ..................................................26

Trip Interruption Benefits ...........................................26

Car Rental Discounts .............................................27

Exclusions .....................................................27

Overview of BMW Limited Warranties .................................. 28

New Vehicle Limited Warranty – 2008 Models

(Valid only in the U.S.A. and Puerto Rico) .............................. 29

Warrantor .....................................................29

Warranty Period .................................................29

Warranty Begins .................................................29

Warranty Coverage ...............................................29

Safety Belt Warranty - Kansas .......................................29

Other Items ....................................................29

General .......................................................30

Limited Warranty - Rust Perforation 2008 Models ......................... 31

REQUIRED MAINTENANCE: ........................................31

Federal Emissions System Defect Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 32

What is not covered ..............................................33

General .......................................................33

Federal Emissions Performance Warranty

(Valid only in the U.S.A. and Puerto Rico) .............................. 34

California Emission Control Warranty Statement*

Your Warranty Rights and Obligations ................................ 36

Manufacturer’s Warranty Coverage: ....................................36

Owner’s Warranty Responsibilities: ....................................36

California Emission Control System Limited Warranty* ..................... 37

What is not covered ..............................................38

General .......................................................38

California Emission Warranty Parts List .................................39

Notice ........................................................ 39

Tire Warranty Statement ........................................... 39

Page

2008 Z4 M Coupe and

Roadster

BMW Ultimate Service™

BMW Ultimate Service leads the industry in pro-

viding owners with incredible value and peace of

mind. This service includes:

䉯 The BMW Maintenance Program: No-cost

factory-recommended maintenance for

4 years/50,000 miles from the original in-ser-

vice date, whichever comes first.

䉯 BMW Roadside Assistance: No-cost 24/7

on-the-road assistance for 4 years/unlimited

miles from the original in-service date. Also

includes alternate transportation and trip-in-

terruption benefits as well as trip routing

services.

䉯 New Vehicle Limited Warranty: Limited cov-

erage for defects in materials and workman-

ship for 4 years/50,000 miles from the original

in-service date, whichever comes first.

Repairs will only be made at authorized BMW

centers using Original BMW Parts.

The BMW Maintenance Program

The BMW Maintenance Program is a benefit

designed to help reduce the cost of ownership.

The program has been devised with the follow-

ing objectives: to maximize vehicle safety, reli-

ability, and resale value by minimizing

breakdowns resulting from wear, and minimizing

cost and inconvenience by computing mainte-

nance intervals based upon the specific manner

in which each individual vehicle is driven.

2008 Z4 M Coupe and Roadster models pur-

chased from any authorized BMW center in the

United States or Puerto Rico are covered by The

BMW Maintenance Program for 48 months or

50,000 miles, whichever occurs first. Coverage

begins on the date of first retail sale or the date

the vehicle is first placed into service as a sales

demonstrator, service loaner (SLP) or company

vehicle, whichever is earlier.

Any authorized BMW center in the United

States or Puerto Rico will perform the sched-

uled or additional maintenance services on your

vehicle at no expense to you.

Coverage

The BMW Maintenance Program covers all fac-

tory recommended maintenance, as determined

by the service interval indicator. Additional items

that need replacement due to normal wear and

tear, and that are not covered by the original

New Vehicle Limited Warranty - such as brake

pads, brake rotors, and wiper blade inserts - are

included, provided wear and tear exceeds BMW

specifications. Any adjustments required due to

normal operating conditions are also included.

See pages5-8ofthis booklet for additional

information.

Exclusions from coverage include the following:

䉯 Items reimbursable under your New Vehicle

Limited Warranty

䉯 Gasoline and gasoline additive

䉯 Windshield washer additive (except when in

conjunction with scheduled maintenance)

䉯 Tires, wheel alignment, tire balance and

rotation

䉯 Wear and tear of soft trim items, such as:

seats, carpets, moldings, headliner, door pan-

els and all chrome trim

䉯 Damage detected when performing the rust

perforation inspection

䉯 Damage which results from negligence,

improper operation of the vehicle, wear and

tear or deterioration due to driving habits or

conditions, improper repair, environmental

influences, flood, accident or fire damage,

road salt corrosion, alteration, installation of

non-genuine BMW accessories, or use of

improper, poor quality or contaminated fuel

䉯 Altered or unreadable Vehicle Identification

Number (VIN) or odometer irregularities or

vehicles where the true mileage cannot be

determined

䉯 Maintenance or repair after the vehicle is

deemed a total loss

䉯 Maintenance or repairs performed by other

than an authorized BMW center within the

United States or Puerto Rico

䉯 Vehicles used in competitive events

䉯 Oil changes performed outside the recom-

mended maintenance intervals as indicated

by the Service Interval Indicator

Maintenance Upgrade Option

Please contact your authorized BMW center for

information and availability on the optional Main-

tenance Program Upgrade for coverage up to

6 years and 100,000 miles.

Intervals

Time intervals should be followed using the

maintenance interval as indicated by the BMW

Service Indicator lights on the check control

panel in the dashboard.

Maintenance intervals on motor vehicles have

conventionally been specified based upon accu-

mulated mileage. However, the type of driving

conditions has a major influence on routine

maintenance requirements; distance traveled is

only one of the significant factors. A vehicle

driven for 50,000 miles of short trips in the city

with numerous cold starts, prolonged periods of

idling, stop-and-go driving, and high engine

speeds during acceleration requires more fre-

quent maintenance intervals than a vehicle

driven for 50,000 miles for long distances at low

engine speeds primarily at operating

temperature.

The advanced technologies at BMW have led to

the development of the unique BMW service

interval indicator which computes the actual

optimum maintenance requirements based not

only upon the accumulated mileage, but taking

into account important factors such as engine

coolant temperatures, high or low engine

speeds, short or long trip driving, and number of

vehicle starts. The maintenance interval may

therefore be maximized with considerable sav-

ings to owners of vehicles subjected to light

duty.

This BMW Service and Warranty Information

Booklet should be presented to your BMW cen-

ter when maintenance is required. Your BMW

center will stamp this book documenting the

services or maintenance performed.

Maintenance Program

The Service Interval Indicator consists of a

mileage reading, and the inscriptions “OIL SER-

VICE” and “INSPECTION”.

Whenever the ignition is switched on, the dis-

play shows the next scheduled type of service

and the remaining distance until the service

should be performed. The distance is based on

your driving style.

If the maintenance interval has been exceeded,

a “--” symbol reminds you of the urgent need

for servicing. In the interests of road safety and

reliability, you should avoid driving your BMW

when the “--” symbol is showing, and have

the essential maintenance work performed with-

out delay.

After each maintenance is performed the ser-

vice indicator is reset in order to compute the

next service interval.

If the Service Interval Indicator displays an illogi-

cal reading, or if there is no display, consult a

BMW center.

If the speedometer, tachometer or coolant tem-

perature gauge should develop a fault, the ser-

vice interval indicator will probably cease to

operate correctly as well, since it depends on

correct speed, distance and temperature read-

ings. The fault must be located and rectified by

a BMW center.

A detailed list of all maintenance operations

included in each of the elements of the BMW

Maintenance Program is found on pages4-9.

These elements are as follows:

Quality Certification I will be performed by your

selling center and certified on page 4.

Special Note

Maintenance items and schedules stated herein

reflect the combined recommendations for all

2008 Z4 M Coupe and Roadster models are

subject to change. The most current mainte-

nance recommendations are available from your

authorized BMW center.

The performance of certain subsequent mainte-

nance elements, as required by the BMW New

Vehicle Limited Warranty, will be specified at

intervals computed by the BMW service interval

indicator as follows:

䉯 Oil Service: Engine oil changed with the

engine at operating temperature. Note:

change oil at least once a year.

Your BMW is factory-equipped with a newly-

developed synthetic engine oil. At the time of

the printing of this booklet the only approved

engine oils are: Castrol TWS Motorsport SAE

10W-60 Synthetic, or Castrol Formula RS

10W-60 Synthetic (BMW part number

07 51 0 009 420).

BMW recommends that you check engine oil

level whenever fuel is added to your vehicle.

䉯 Inspection I: Major vehicle maintenance as

specified in the following pages under Inspec-

tion I.

䉯 Inspection II: Additional major vehicle mainte-

nance as specified in the following pages

under Inspection II.

The following maintenance elements must be

performed at the mileage/time stated (time

intervals begin from the vehicle’s production

date):

䉯 Brake Fluid Service: Change brake fluid every

two years.

䉯 Oxygen Sensor Service: The oxygen sensor

deteriorates strictly on a mileage basis and

must therefore be replaced every

120,000 miles to maximize vehicle fuel econ-

omy and minimize exhaust pollution. The

replacement of the oxygen sensor is required

under the terms of the applicable BMW emis-

sion system warranties.

䉯 Spark Plug Service: Replace spark plugs at

every Inspection II.

䉯 The engine coolant has a lifetime rating and

does not need to be changed except for sys-

tem repairs.

For your convenience, you may also wish to

have your BMW center perform any necessary

operations to fulfill any state inspection require-

ments in your area concurrent with the mainte-

nance elements specified above during other

repairs. Should you request more frequent

maintenance service, the cost of these ser-

vices will not be covered by the Maintenance

Program.

Make sure that confirmation of maintenance

work is always entered in this Service and War-

ranty Information Statement. You may need this

for any warranty claims that become necessary,

and later on as evidence that your car has been

given the correct and regular maintenance that

justifies its resale or trade-in value.

BMW has applied the most modern technologi-

cal advances not only to the design and produc-

tion of your vehicle, but also to computing of the

optimum maintenance interval for your type of

operations and driving style. Your BMW center

has made a substantial investment in unique

BMW special service tools to enable his BMW

factory trained service technicians to perform

quality repairs on your BMW in minimal time.

Your service technician looks forward to serving

your every service need and to help maximize

your satisfaction with your BMW, its longevity,

and resale value.

Confirmation Stamp For 1200 Mile

Service

The engine in your Z4 M Coupe and Roadster is

a race-bred engine design which includes

increased power output and maximum engine

speeds compared to conventional BMW Z4

engines. The increased power output also

affects other major drivetrain components such

as the transmission and the rear axle differential.

The 1200 Mile Service requires changing the oil

in the engine and in both the transmission and

the differential.

Quality Certification I

For a detailed list of items inspected, refer to the

Quality Certification I form provided to the

Owner at time of delivery. A copy of the form is

on file at the selling BMW center.

Unscheduled Maintenance

Only use fuels advertised to have adequate

detergency and low alcohol content. Use of

fuels with insufficient detergent and/or excess

alcohol can cause driveability problems that

necessitate cleaning intake valves and fuel

injection valves, and, when applicable, adjusting

the engine idle. We suggest having this work

performed by your authorized BMW center, per-

haps while regular maintenance is performed.

Your BMW center can also recommend a gaso-

line additive that will provide sufficient deter-

gency. While this recommended unscheduled

maintenance is not required in order to maintain

the emission warranty, cleaning of intake valves

or, when applicable, fuel injection valves, or

adjustment of engine idle, necessitated by use

of inappropriate fuel, is not covered by warranty

because no defect in material or workmanship

or component failure is involved.

1200 Mile Service

Z4 M Coupe,

Roadster

Read out diagnostic system. •

Change oil and filter while engine is at normal operating temperature. Use only

Castrol TWS Motorsport SAE 10W-60 Synthetic Oil, BMW p/n 07 51 0 009 420.

•

Replace transmission fluid. •

Replace differential oil. •

Check all warning/indicator lights, check control. •

Road test with check of brakes, suspension, steering, clutch/manual transmission. •

Inspect tires, adjust tire pressure and reset Tire Pressure Monitor. •

Engine Oil Service

Engine Compartment

Z4 M Coupe,

Roadster

Change oil and oil filter while engine is at normal operating temperature. Use only

Castrol TWS Motorsport SAE 10W-60 Synthetic, or Castrol Formula RS 10-60

Synthetic oil; BMW p/n 07 51 0 009 420.

•

Reset service interval indicator. •

Replace microfilter. •

Check overall thickness of front and rear disc brake pads using special tool. If

replacement is necessary: Examine brake disc surfaces. Clean brake pad contact

points in calipers. Grease wheel centering hubs. Check thickness of parking brake

linings only when replacing rear pads.

•

Check parking brake actuation. Adjust if necessary. •

Pre-burnish parking brake. •

Inspection I

Only those items of inspection work which apply to your vehicle will be performed. This list is subject

to amendment.

Undercarriage

Z4 M Coupe,

Roadster

Change oil and oil filter while engine is at normal operating temperature. Use only

Castrol TWS Motorsport SAE 10W-60 Synthetic, or Castrol Formula RS 10-60

Synthetic oil; BMW p/n 07 51 0 009 420.

•

Check transmission for leaks. •

Check rear axle for leaks. •

Half-shafts: Check for leaks at flexible boots. •

Visually check fuel tank, lines and connections for leaks. •

Check condition, position, and mounting of exhaust system. Examine for leaks. •

Check steering for absence of play, condition of suspension track rods, front axle

joints, steering linkage and joint disc.

•

Check overall thickness of front and rear disc brake pads using special tool. If

replacement is necessary: Examine brake disc surfaces. Clean brake pad contact

points in calipers. Grease wheel centering hubs. Check thickness of parking brake

linings only when replacing rear brake pads. Check brake system connections and

lines for leaks, damage and incorrect positioning.

•

Check parking brake actuation. Adjust if necessary. •

Check all tire pressures. Correct if necessary. Check condition of tires (outer

surface [left/right]), tread wear and pattern; in case of uneven tread wear, readjust

wheel alignment if requested (invoice separately).

•

Inspect entire body according to terms of rust perforation limited warranty (must be

performed at least every two years).

•

Engine Compartment

Read out diagnostic system. •

Check engine cooling system/heater hose connections for leaks. Check coolant

level and antifreeze protection level. Add coolant if required.

•

Check windshield washer fluid level and antifreeze protection. Fill up and/or correct

if required.

•

Check air conditioner for operation. •

Replace microfilter (Note: reduce replacement interval in dusty operating

conditions).

•

Reset service interval indicator. •

Check brake fluid level. Add fluid if needed. •

Body/Electrical

Z4 M Coupe,

Roadster

Check battery state-of-charge indicator and charge if required. •

Check lighting system, i.e.: headlights, foglights, parking, back-up, license plate,

interior (including map reading lights), glove box, flashlight, illuminated makeup

mirrors, luggage compartment lights.

•

Check instrument panel and dashboard illumination. •

Check all warning/indicator lights, check control. •

Check turn signals, hazard warning flashers, brake lights, horns, headlight dimmer

and flasher switch.

•

Check wipers and washer system; wiper blades, washer jet positions. •

Check condition and function of safety belts. •

Visually examine all SRS airbag units for torn covers, obvious damage or

attachment of decals, decorations or accessories.

•

Check central locking/double lock. •

Check operation of all latches. •

Check heater/air conditioner blower, rear window defogger. •

Check rear view mirrors. •

Final Inspection

Road test with check of brakes, suspension, steering, clutch/manual transmission. •

Pre-burnish parking brake. •

Inspection II

Includes all items listed under Inspection I, and the following checks and maintenance operations.

Engine Compartment

Z4 M Coupe,

Roadster

Replace air cleaner element. (Note: Reduce replacement interval in dusty operating

conditions).

•

Replace spark plugs. •

Undercarriage

Replace transmission fluid. •

Replace differential oil. •

Brake Fluid Service

Replace brake fluid every 2 years (time interval begins from the vehicle’s production

date).

•

Oxygen Sensor Service

Replace Oxygen Sensor every 120,000 miles. •

M-Mobility System Service

Replace sealant cartridge every 4 years. •

Emission Control Maintenance Schedule Z4 M Coupe and Roadster

The maintenance schedule as shown is required

for the proper functioning of the emission con-

trol systems for optimum vehicle performance

and fuel economy.

Abbreviations:

I - Inspect

R - Replace part(s) and/or fluid listed

Basic Engine

Engine oil ........................

Engine oil filter .....................

Fuel System

Air filter ..........................

Ignition System

Spark plugs .......................

Emission Control Components

Oxygen sensor .....................

Z4 M Coupe,

Roadster

Oil Service

Inspection I

Oil Service

Inspection II

Replace at intervals of

120,000 miles

Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there-

fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.

The mileage interval varies according to individual driving conditions and is determined by the service

interval indicator.

Speedometer

(Odometer Memory)

changed:

Mileage

Date

Record of Spark Plug

Replacement (Every

Inspection 2)

Record of Oxygen

Sensor replacement

(Every 120,000 Miles)

Record of

brake/clutch fluid

changes (Every

2 years)

Record of

M-Mobility System

Sealant cartridge

changes

(Every 4 years)

Date Mileage Date Mileage Date Mileage

Speedometer

(Odometer Memory)

changed:

Mileage

Date

BMW Engine Oil Service stamps

Battery Care

If your car is driven only for short distances of

less than 10 miles over a prolonged period of

time, without an occasional drive at highway

speeds, the engine’s charging system will not

maintain the battery. Insufficient use of the vehi-

cle could result in short term starting problems

and in the long term could damage the battery.

In case the car is not operated for more than

four weeks it is advisable to:

䉯 consider using a proper trickle charger, fol-

lowing the charger manufacturer’s instruc-

tions, to maintain the battery’s state of

charge; or

䉯 consult your BMW center regarding battery

removal. Once removed, the battery must be

charged and stored in a cool, dry place where

it can be protected from freezing. If the bat-

tery will be stored for over 3 months, it must

be recharged every 3 months, or else it will

become damaged and useless.

Please consult with your BMW center for further

guidance and information.

Corrosion Protection

Extensive corrosion protection measures imple-

mented by BMW now make it possible to offer a

twelve-year limited anti-corrosion warranty

against rust perforation on your vehicle provided

that the vehicle is maintained in accordance

with the provisions of the New Vehicle Limited

Warranty as outlined in the Warranty Section of

this Statement (page 29).

The major degree of corrosion protection is due

to the electrophoretic dip painting process

which cathodically deposits paint particles on all

body parts, attracting paint particles into the

minutest cavities or seams. Body parts are

designed to provide optimum corrosion

protection.

During manufacture, exterior body parts receive

an additional corrosion protection coat. Hood,

trunk, doors and other body parts with metal

folds are coated with PVC and sealed from the

outside.

All floor panels receive a resilient coating of PVC

for maximum protection against damage due to

stones, etc.

Corrosion protection materials tested over many

years are applied to the surfaces of cavities and

to the entire underside of the vehicle during and

after assembly.

Requirements for maintaining the twelve year

unlimited mileage anti-corrosion warranty are

outlined in the Warranty Section of this State-

ment (page 31).

Restoring corrosion protection

Please take care that anti-corrosion material is

replaced when your car is repaired after body or

chassis damage.

BMW NA will not accept any liability for any

parts and accessories not approved by

BMW.

Underbody maintenance

The underbody has to be cleaned at least once

a year, in spring, with plain water in order to

remove mud, chemical sediments and other

deposits. If those materials are not removed,

corrosion (rust) will occur.

Your BMW center will do this anti-corrosion ser-

vice for you.

Do not apply additional undercoating or

rust-proofing on or near the exhaust

manifold, exhaust pipes, catalytic converter or

heat shields. During driving, the substance used

for undercoating could overheat and cause a

fire.

Customer Assistance Information

Your satisfaction with our product and the ser-

vices provided by authorized BMW centers is of

great importance to us. We take pride in our

product, as does the BMW center who services

it. If you should ever have a question regarding

your BMW center’s service or your BMW’s per-

formance, we recommend that you contact your

authorized BMW center. Should you travel to an

unfamiliar area, the BMW center directory pro-

vided at the time of delivery will help you locate

the nearest authorized BMW center. The centers

listed are equipped to help you with matters

related to your BMW vehicle.

When contacting an authorized BMW center, we

suggest that depending upon the nature of your

contact, you discuss it with either the Sales,

Service, or Parts Manager.

As all matters are resolved at the BMW center

level, it is important that they be given the

opportunity to provide a solution. Should you

feel that you were not provided with the proper

response, we urge you to contact the General

Manager or BMW Center Operator.

Despite the best intentions of all parties, a mis-

understanding may occur between you and your

BMW center. Should this occur and you require

further assistance, please contact the BMW NA

Customer Relations and Services Department at

1 800 831-1117. When contacting us, we ask

that you provide the following information:

䉯 Your name, address and telephone number

䉯 Vehicle Identification Number (last seven

digits)

䉯 Vehicle’s delivery date

䉯 Vehicle mileage

䉯 Selling BMW center’s name

䉯 Servicing BMW center’s name

䉯 Description of the problem

A BMW NA Customer Relations Representative

will carefully review all the facts involved and let

you know what further action will be taken in

conjunction with your BMW center. Please

remember: the first step in resolving a complaint

is to contact the authorized BMW center that

performed the work on your vehicle. They have

the necessary equipment and the personnel to

achieve this goal.

We are confident that every effort will be made

to ensure your satisfaction.

Customer Assistance – Notification

During a specific period (for example, the earlier

of 12 months or 12,000 miles, though this

period varies by state), some states require us

or our authorized BMW center, to repair in a rea-

sonable number of attempts, any defect or con-

dition which substantially impairs the use, value,

or safety of a new vehicle sold, leased or regis-

tered in that state.

A “reasonable number of attempts” is generally

defined as (i) four or more attempts to repair the

same defect (the number of attempts vary by

state) or (ii) the vehicle is out of service by rea-

son of one or more repair(s) for more than a

cumulative total of 30 days (this period varies by

state), except for delays created by conditions

beyond our control.

If we are unable to correct a defect or condition

covered by these statutes in a reasonable num-

ber of attempts, we may be obligated either to

replace the vehicle or reimburse the owner/les-

see in an amount equal to the purchase price or

lease payments paid by the owner/lessee, less

the amount directly attributable to use of the

vehicle by the owner/lessee.

You should send written notification directly

to BMW of North America, LLC of the exist-

ence of an alleged defect. Send written com-

munication to the Customer Relations and

Services Department address listed below.

BMW of North America, LLC

Customer Relations and Services Department

P.O. BOX 1227

Westwood, New Jersey 07675-1227

Telephone: 1 800 831-1117

BBB AUTO LINE

If your concern is still not resolved to your satis-

faction, BMW NA offers additional assistance

through BBB AUTO LINE in ARKANSAS, CALI-

FORNIA, GEORGIA, IDAHO, IOWA, KENTUCKY,

MARYLAND, MASSACHUSETTS, MINNESOTA,

PENNSYLVANIA, OHIO, and VIRGINIA. BBB

AUTO LINE is a dispute resolution program

administered by the Council of Better Business

Bureaus. BBB AUTO LINE resolves disputes

through mediation or arbitration. Mediation is an

informal proceeding whereby a neutral third

party (mediator) helps the parties to find an

acceptable resolution. Arbitration is also an

informal proceeding in which an impartial third

party renders a decision after a hearing at which

both parties have an opportunity to be heard.

You can select mediation or arbitration or both.

The program is free of charge to you, the con-

sumer but there are some minimum require-

ments for participation in the program. Please

contact BBB AUTO LINE at the address or

phone number listed below for more details:

BBB AUTO LINE

4200 Wilson Boulevard, Suite 800

Arlington, VA 22203

1 800 955-5100

If you wish to use the program and you qualify

for participation, you will be required to provide

the following information:

䉯 Your name and address

䉯 The vehicle identification number (VIN)

䉯 The make, model and year of your vehicle

䉯 A description of the problem with your

vehicle.

BBB AUTO LINE will also ask you for other

information that may help resolve your concerns,

such as the purchase price of your vehicle, any

mileage at the time of purchase, the current

mileage, and copies of repair orders.

BBB AUTO LINE will notify you when your claim

has been filed. If you decide to arbitrate you may

attend the hearing in person or by telephone.

You may bring witnesses and give supporting

evidence. You may also submit your claim in

writing and ask for a decision on the documents

you submit, without attending a hearing. BBB

AUTO LINE will usually render a decision within

40 days from the time you file your complaint.

The decision is binding on BMW NA if you

decide to accept it. BMW NA must comply with

the decision within the time frame specified by

the arbitrator.

Important: You must use BBB AUTO LINE

before asserting in court any rights or remedies

created by the Magnuson Moss Warranty Act,

(“The Act”) 15 U.S.C. Sec. 2301, et seq. You

may also be required to use BBB AUTO LINE

before seeking remedies under your state’s

“Lemon Law”. If you choose to seek redress by

pursuing rights and remedies not created by

Title 1 of Magnuson Moss Warranty Act, prior

resort to the BBB AUTO LINE is not required by

any provision of the Act.

California Residents

1. BMW OF NORTH AMERICA, LLC

(BMW NA) participates in BBB AUTO LINE,

a mediation/arbitration program administered

by the Council of Better Business Bureaus

[4200 Wilson Boulevard, Arlington, Virginia

22203] through local Better Business

Bureaus. The Arbitration Certification Pro-

gram of the California Department of Con-

sumer Affairs has certified BBB AUTO LINE

and BMW NA.

2. If you have a problem arising under a

BMW NA written warranty, we encourage

you to bring it to our attention. If we are

unable to resolve it, you may file a claim with

BBB AUTO LINE. Claims must be filed with

BBB AUTO LINE within six (6) months after

the expiration of the warranty.

3. To file a claim with BBB AUTO LINE, call

1 800 955-5100. There is no charge for the

call.

4. In order to file a claim with BBB AUTO

LINE, you will have to provide your name

and address, the brand name and vehicle

identification number (VIN) of your vehicle,

and a statement of the nature of your prob-

lem or complaint. You will also be asked to

provide: the approximate date of your acqui-

sition of the vehicle, the vehicle’s current

mileage, the approximate date and mileage

at the time any problem(s) were first brought

to the attention of BMW NA or one of our

dealers, and a statement of the relief you are

seeking.

5. BBB AUTO LINE staff may try to help

resolve your dispute through mediation. If

mediation is not successful, or if you do not

wish to participate in mediation, claims

within the program’s jurisdiction may be pre-

sented to an arbitrator at an informal hear-

ing. The arbitrator’s decision should

ordinarily be issued within 40 days from the

time your complaint is filed; there may be a

delay of 7 days if you did not first contact

BMW NA about your problem, or a delay of

up to 30 days if the arbitrator requests an

inspection/report by an impartial technical

expert or further investigation and report by

BBB AUTO LINE.

6. You are required to use BBB AUTO LINE

before asserting in court any rights or reme-

dies conferred by California Civil Code Sec-

tion 1793.22. You are not required to use

BBB AUTO LINE before pursuing rights and

remedies under any other state or federal

law. “You are also required to use BBB

AUTO LINE before exercising rights or seek-

ing remedies created by Title I of the Mag-

nuson-Moss Warranty Act, 15 U.S.C. sec.

2301 et seq. If you choose to seek redress

by pursuing rights and remedies not created

by California Civil Code Section 1793.22 or

Title I of the Magnuson-Moss Warranty Act,

resort to BBB AUTO LINE is not required by

those statutes.”

7. California Civil Code Section 1793.2(d)

requires that, if BMW NA or its representa-

tive is unable to repair a new motor vehicle

to conform to the vehicle’s applicable

express warranty after a reasonable number

of attempts, BMW NA may be required to

replace or repurchase the vehicle. California

Civil Code Section 1793.22(b) creates a pre-

sumption that BMW NA has had a reason-

able number of attempts to conform the

vehicle to its applicable express warranties

if, within 18 months from delivery to the

buyer or 18,000 miles on the vehicle’s

odometer, whichever occurs first, one or

more of the following occurs:

• The same nonconformity [a failure to con-

form to the written warranty that substan-

tially impairs the use, value or safety of the

vehicle] results in a condition that is likely

to cause death or serious bodily injury if the

vehicle is driven AND the nonconformity

has been subject to repair two or more

times by BMW NA or its agents AND the

buyer or lessee has directly notified

BMW NA of the need for the repair of the

nonconformity; OR

• The same nonconformity has been subject

to repair 4 or more times by BMW NA or its

agents AND the buyer has notified

BMW NA of the need for the repair of the

nonconformity; OR

• The vehicle is out of service by reason of

repair of nonconformities by BMW NA or its

agents for a cumulative total of more than

30 calendar days after delivery of the vehi-

cle to the buyer.

NOTICE TO BMW AS REQUIRED ABOVE

SHALL BE SENT TO THE FOLLOWING

ADDRESS:

BMW of North America, LLC

Customer Relations and Services Department

P.O. Box 1227

Westwood, New Jersey 07675-1227

1 800 831-1117

8. The following remedies may be sought in

BBB AUTO LINE: repairs, reimbursement

for money paid to repair a vehicle or other

expenses incurred as a result of a vehicle

nonconformity, repurchase or replacement

of your vehicle and compensation for dam-

ages and remedies available under

BMW NA’s written warranty or applicable

law.

9. The following remedies may not be sought

in BBB AUTO LINE: punitive or multiple

damages, attorneys’ fees, or consequential

damages other than as provided in California

Civil Code Section 1794(a) and (b).

10. You may reject the decision issued by a

BBB AUTO LINE arbitrator. If you reject the

decision, you will be free to pursue further

legal action. The arbitrator’s decision and

any findings will be admissible in a court

action.

11. If you accept the arbitrator’s decision,

BMW NA will be bound by the decision, and

will comply with the decision within a rea-

sonable time not to exceed 30 days after we

receive notice of your acceptance of the

decision.

12. Please call BBB AUTO LINE at

1 800 955-5100 for further details about

the program. IDAHO Residents IMPOR-

TANT: IF THIS VEHICLE IS DEFECTIVE,

YOU MAY BE ENTITLED UNDER THE

STATE’S LEMON LAW TO REPLACE-

MENT OF IT OR A REFUND OF ITS PUR-

CHASE PRICE OR YOUR LEASE

PAYMENTS. HOWEVER, TO BE ENTITLED

TO REFUND OR REPLACEMENT, YOU

MUST FIRST NOTIFY THE MANUFAC-

TURER, ITS AGENT, OR ITS AUTHORIZED

DEALER OF THE PROBLEM IN WRITING

AND GIVE THEM AN OPPORTUNITY TO

REPAIR THE VEHICLE. YOU ALSO HAVE A

RIGHT TO SUBMIT YOUR CASE TO THE

CONSUMER ARBITRATION PROGRAM

WHICH THE MANUFACTURER MUST

OFFER IN THIS STATE.

Special Programs

SOMETIMES BMW OF NORTH AMERICA,

LLC (BMW NA) OFFERS A SPECIAL

ADJUSTMENT PROGRAM TO PAY ALL OR

PART OF THE COST OF CERTAIN REPAIRS

BEYOND THE TERMS OF THE WARRANTY.

CHECK WITH YOUR BMW CENTER TO

DETERMINE WHETHER ANY ADJUSTMENT

PROGRAM IS APPLICABLE TO YOUR

MOTOR VEHICLE.

BMW Roadside Assistance

The BMW Roadside Assistance Program

reflects BMW’s commitment to your complete

satisfaction with the BMW ownership

experience.

It is available for U.S. version BMWs in all

50 states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It is a valuable benefit provided to you at no

additional cost. (Subject to certain limitations

and exclusions noted on page 27).

Service provided by AAA and its affiliated clubs,

Heathrow, Florida 32746.

The BMW Roadside Assistance Program is not

a warranty and does not affect your rights under

the New Vehicle Limited Warranty.

Owner’s Eligibility

You are covered if your vehicle is:

䉯 A new BMW automobile, distributed by

BMW NA, and purchased at an authorized

BMW center, OR;

䉯 A new BMW automobile, purchased under

the BMW NA European Delivery Plan, OR;

䉯 A new, U.S. version, BMW automobile pur-

chased under the Diplomatic or Military Sales

programs, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. NOTE: This does not

affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the in-service date.

Getting Started

A temporary Roadside Assistance card can be

found inside your vehicle portfolio. It contains

the 24-hour toll-free number for Roadside

Assistance.

For your convenience a decal which shows the

same information as the Roadside Assistance

card, has been affixed to the tool kit cover on

the trunk lid.

In a few weeks you will receive a permanent

Roadside Assistance card by mail. The original

in-service date and vehicle identification number

(VIN) are embossed on the card.

This card should be carried by the driver of your

BMW.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW Road-

side Assistance service representative. In order

for you to receive quick and reliable services, it

is essential that you provide detailed and accu-

rate information to the service representative.

Be prepared to give:

䉯 Your name and address

䉯 Your complete Vehicle Identification Number

(found on your vehicle registration, your per-

manent Roadside Assistance card or on the

bottom driver’s side of your windshield)

䉯 Model description of your vehicle

䉯 Original in-service date (located on your

Roadside Assistance card)

䉯 License plate number of your vehicle

䉯 Vehicle location (including nearby crossroads/

intersections, highway mile markers, street

numbers, landmarks, etc.)

䉯 Location you are calling from (including a

telephone number where you can be

reached). If you are calling from a public

phone wait there for the return call. Do not

leave this location without informing the

Roadside Assistance service representative.

䉯 A description of your vehicle’s problem. Spe-

cific and accurate information will enable the

Roadside Assistance service representative to

provide the proper help.

Emergency Valet service Should there be a

need beyond BMW Roadside Assistance, Emer-

gency Valet service will provide a personal

assistant who will help in every way to get you

to your final destination. Emergency Valet ser-

vice will help you locate a rental car or taxi

agency, hotel or even help procure airline reser-

vations. In event of an emergency, this service

will assist you in getting information out to the

proper party whether it’s business or personal. If

unable to contact, the message relay service will

document the information, and will make rea-

sonable efforts to deliver the message to the

message recipient.

Personalized Trip Routing Leave the planning

to us. Simply give one of our Roadside Assis-

tance service representatives a call, and we will

provide you with detailed, easy to read, comput-

erized trip itinerary and companion map pack-

age. Please allow two weeks to process your

request.

Services

From the information you provide, the BMW

Roadside Assistance service representative will

determine the type of help required.

Dispatch Service

A service provider will be dispatched to the site

of your disabled vehicle.

On-Site Assistance

On-site service for vehicle disablements such as

flat tires, dead batteries, and out of fuel condi-

tions is provided up to a maximum of $100.00

per incident by BMW Roadside Assistance.

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New Vehicle Limited Warranty does not cover

any of the above on-site services.

Lock-Out

Your BMW is equipped with an advanced entry

system, which cannot be bypassed by traditional

locksmith methods without significant damage

to your vehicle. BMW encourages you to always

carry your spare wallet key separately from your

other keys. However, in the event that you find

yourself locked out, a simple telephone call to

Roadside Assistance will help you get back on

the road. A representative will help you find

transportation or arrange towing service to the

nearest BMW center. Related towing costs will

be compensated up to $100 per incident. You,

or the person driving your vehicle, are responsi-

ble for any expenses related to replacement

keys.

Towing Service

In the event of a mechanical breakdown nor-

mally covered under the New Vehicle Limited

Warranty, your vehicle will be transported (at no

cost) to the nearest authorized BMW center.

Your vehicle is also covered in the event of an

accident or collision.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a

secure location and transported to the nearest

authorized BMW center on the next business

day.

If you request that the vehicle be taken to a

location other than the nearest authorized BMW

center, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different BMW center as long as it is

within 50 additional miles of the “nearest” BMW

center.

Towing requests for vehicles disabled because

of casualty, fire, act of God, or violation of law

(federal, state or local) are provided at the

expense of the owner/driver.

If it is necessary for you to have your vehicle

towed through your own arrangements, you

must contact BMW Roadside Assistance for

prior authorization and instructions on claim

procedures. All claims must be submitted

within sixty (60) days of the disablement or

occurrence, accompanied by the original

receipts. Claims received after that time period

may be dishonored and are subject to the full

discretion of BMW Roadside Assistance. If

BMW Roadside Assistance is not contacted for

“prior” authorization, the maximum coverage for

towing is $100.00.

Sign-and-Drive

Typically, if you are within the terms of your war-

ranty, the services you receive under the BMW

Roadside Assistance program will not require

payment. In most cases, you will simply sign a

receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

䉯 Breakdowns that are warranty related, and;

䉯 Must occur in excess of 100 miles from the

driver’s residence, and;

䉯 Repairs cannot be completed during normal

business hours on the same day of

breakdown.

Reimbursements will be made for meals, lodg-

ing, car rentals, and alternate transportation to

bring the driver and the BMW automobile

together after the vehicle has been repaired by

an authorized BMW center. Original receipts

must accompany all reimbursement requests.

Trip interruption coverage is limited to $750.00

per incident, for a maximum of five days per

incident.

Always contact BMW Roadside Assistance for

trip interruption benefits. They will assist in

making all the necessary arrangements.

Car Rental Discounts

Discounts are available from Hertz and Enter-

prise car rental companies. Benefits may vary

with each company and location, and are sub-

ject to change without notice.

Simply display your Roadside Assistance card

(showing the applicable Plan number) during

reservation and at the time of rental to secure

your discount.

Exclusions

Specifically excluded from coverage are:

䉯 Fines, taxes, or impound towing fees caused

by a violation of local or state law.

䉯 Expenses related to extreme adverse weather

conditions, including, but not limited to,

floods, hurricanes and tornadoes (removal

from water, snow, ice, etc.).

䉯 Expenses for the removal of snow tires, and

mounting or removal of snow chains.

Overview of BMW Limited Warranties

* The California Emissions Control System Limited Warranty applies to all 2008 U.S. specification BMW

vehicles sold, leased, and/or registered in California, Connecticut, Maine, Massachusetts, Rhode Island or

Vermont.

New Vehicle Limited Warranty –

2008 Models (Valid only in the

U.S.A. and Puerto Rico)

Warrantor

BMW of North America, LLC (BMW NA) war-

rants 2008 U.S. specification vehicles distrib-

uted by BMW NA or sold through the BMW NA

European Delivery Program against defects in

materials or workmanship to the first retail pur-

chaser, and each subsequent purchaser.

Warranty Period

The warranty period is 48 months or

50,000 miles, whichever occurs first.

Warranty Begins

Coverage begins on the date of first retail sale,

or the date the vehicle is first placed into service

as a sales demonstrator, service loaner (SLP) or

company vehicle, whichever is earlier.

Warranty Coverage

To obtain service under this warranty, the vehi-

cle must be brought, upon discovery of a defect

in material or workmanship, to the workshop of

any authorized BMW center in the United States

or Puerto Rico, during normal business hours.

The BMW center will, without charge for parts

or labor, either repair or replace the defective

part(s) using new or authorized remanufactured

parts. The decision to repair or replace said

part(s) is solely the prerogative of BMW NA.

Parts for which replacements are made become

the property of BMW NA.

In all cases, a reasonable time must be allowed

for warranty repairs to be completed after the

vehicle is received by the BMW center.

Safety Belt Warranty - Kansas

Safety belts are covered under the BMW New

Vehicle Limited Warranty for defects in material

or workmanship for a period of 10 years, unlim-

ited mileage from the date of purchase. In order

to be eligible for this coverage, the vehicle must

be a new car retailed in the State of Kansas and

the repair performed by an authorized BMW

center in Kansas.

Other Items

Wheel alignment, balancing and wiper blade

inserts are covered up to 2,000 miles.

Items which are subject to wear and tear or

deterioration due to driving habits or condi-

tions, such as brake pads/linings, brake

discs, clutch disc, pressure plate, filters,

upholstery, trim and chrome items, paint fin-

ish, drive belts, glass, and similar items, are

specifically limited to defects in material or

workmanship.

This warranty does not apply to the

following:

Damage which results from negligence,

improper operation of the vehicle, improper

repair, lack of or improper maintenance, environ-

mental influences, flood, accident or fire dam-

age, road salt corrosion, or use of improper or

contaminated fuel.

Maintenance services and parts when replaced

during maintenance such as spark plugs, lubri-

cants, fluids, engine tuneup parts, replacement

of filters, coolant, and refrigerant.

Failure to maintain the vehicle properly in accor-

dance with the instructions in the Owner’s Man-

ual or the Service section of this Statement, that

results in the failure of any part of the vehicle.

Modification of the vehicle or installation of any

performance accessories or components

attached to the vehicle which alters the original

engineering and/or operating specifications or

which result in damage to the other original

components, electrical interference, electrical

short, radio static, water leaks and wind noise.

Tires are warranted by their respective manufac-

turer as detailed in the applicable tire manufac-

turer’s warranty statements. Instructions for

proper tire care and maintenance are contained

in the Owner’s Manual. Should you experience

difficulty in obtaining warranty service from a tire

manufacturer, your authorized BMW center will

assist you in resolving the difficulty.

Non-genuine BMW Parts – While you may elect

to use non-genuine BMW parts for maintenance

or repair services, BMW NA is not obligated to

pay for repairs that include non-genuine BMW

parts or for any damage resulting from the use

of non-genuine parts.

BMW NA will not accept any liability for any

parts and accessories not approved by

BMW.

This warranty shall be null and void if the

vehicle identification number has been

altered or cannot be read, if the odometer

has been replaced or altered and the true

mileage cannot be determined, if the vehicle

has been declared a total loss or sold for sal-

vage purposes, or if the vehicle has been

used in any competitive event.

General

These warranties give you specific legal rights,

and you may also have other rights which vary

from state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN. BMW NA HEREBY EXCLUDES INCI-

DENTAL AND CONSEQUENTIAL DAMAGES,

INCLUDING LOSS OF TIME, INCONVENIENCE,

OR LOSS OF USE OF THE VEHICLE, FOR ANY

BREACH OF ANY EXPRESS OR IMPLIED

WARRANTY, INCLUDING THE IMPLIED WAR-

RANTY OF MERCHANTABILITY, APPLICABLE

TO THIS PRODUCT.

Some states do not allow limitations on how

long an implied warranty lasts, or the exclusion

or limitation of incidental or consequential dam-

ages, so the above limitations and exclusions

may not apply to you.

Limited Warranty - Rust

Perforation 2008 Models

BMW of North America, LLC (BMW NA) war-

rants this original vehicle against defects in

materials or workmanship which will result in

rust perforation of the vehicle body for a period

of 12 years unlimited mileage, commencing on

the date of first retail sale, or the date the vehi-

cle is first placed in service as a demonstrator or

company vehicle, whichever is earlier.

To obtain service under this warranty, the vehi-

cle must be brought, upon discovery of any rust

perforation, to the workshop of any authorized

BMW center. This BMW center will, without

charge for parts or labor, either repair or replace

the defective part(s). The decision to repair or

replace said part(s) is solely the prerogative of

BMW NA. Parts for which replacements are

made become the property of BMW NA.

REQUIRED MAINTENANCE:

In order to keep this warranty in effect, the vehi-

cle must be inspected at every BMW Inspection

II (at least every two years). Any areas requiring

preventative maintenance must be repaired.

The Inspection/Maintenance consists of:

a. Washing the chassis before inspection, if

necessary, due to dirt accumulation.

b. Repairing any damages to undercoating or

paint due to stone chips, gravel erosion,

scratches, or other external influences.

BMW of North America, LLC (BMW NA) makes

no other express warranty on this product

except the new car warranty or the warranty as

to the emission control system. THE DURATION

OF ANY IMPLIED WARRANTIES, INCLUDING

THE IMPLIED WARRANTY OF MERCHANT-

ABILITY, IS LIMITED TO THE DURATION OF

THE EXPRESS WARRANTIES HEREIN.

BMW OF NORTH AMERICA, LLC (BMW NA)

HEREBY EXCLUDES INCIDENTAL AND CON-

SEQUENTIAL DAMAGES, INCLUDING LOSS

OF TIME, INCONVENIENCE, OR LOSS OF USE

OF THE VEHICLE, FOR ANY BREACH OF ANY

EXPRESS OR IMPLIED WARRANTY, INCLUD-

ING THE IMPLIED WARRANTY OF MER-

CHANTABILITY, APPLICABLE TO THIS

PRODUCT.

Some states do not allow limitations on how

long an implied warranty lasts, or the exclusion

or limitation of incidental or consequential dam-

ages, so the above limitations and exclusions

may not apply to you.

This warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state. Any legal claim or action arising

from any express or implied warranty contained

herein must be brought within 12 months of the

date it arises.

This warranty does not apply to the

following:

a. Damage caused by negligence, improper

accident damage repairs, or improper use.

b. Damage attributable to failure to perform

required inspections/maintenance at the

specified intervals or in accordance with the

BMW rust inspection/maintenance program

instructions. Proof must be provided by a

paid invoice or filling in the appropriate boxes

in the Service Section of this Statement.

BMW NA will not accept any liability for any

parts and accessories not approved by

BMW.

This warranty shall be null and void if the

vehicle identification number has been

altered or cannot be read, if the odometer

has been replaced or altered and the true

mileage cannot be determined, if the vehicle

has been declared a total loss or sold for sal-

vage purposes, or if the vehicle has been

used in any competitive event.

Federal Emissions System Defect

Warranty (Valid only in the U.S.A.

and Puerto Rico)

This warranty applies only to U.S. specification

vehicles distributed by BMW of North America,

LLC (BMW NA) or sold through the BMW NA

European Delivery Program.

In accordance with the defect warranty provi-

sions of section 207(b) of the Clean Air Act,

BMW NA warrants to the first retail purchaser,

and each subsequent purchaser, that the car (a)

was designed, built and equipped so as to con-

form, at the time of sale, with all regulations of

the U.S. Environmental Protection Agency appli-

cable at the time of manufacture and (b) is free

from defects in materials and workmanship

which would cause it to fail to conform with

applicable regulations for a period of 2 years or

24,000 miles, whichever occurs first, except for

specific emission control components (as listed

on page 35), for which the warranty period is

8 years or 80,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale

or the date the vehicle is first placed into service

as a sales demonstrator, service loaner (SLP) or

company vehicle, whichever is earlier.

Warranty claims must be made as soon as rea-

sonably possible after a defect is discovered. To

make a claim, the car must be brought to any

authorized BMW center during normal business

hours.

The BMW center will, without charge for parts

or labor (including diagnosis), either repair or

replace the defective part, if any. The decision

whether to repair or replace said parts is solely

the prerogative of BMW NA and must be

expected to correct the failure of the warranted

part. Parts for which replacements are made

become the property of BMW NA. In all cases, a

reasonable time must be allowed for warranty

repairs to be completed after the car is received

by the BMW center.

For assistance in determining which specific

parts or components of your vehicle are covered

under this warranty, please contact your BMW

center.

It is the owner’s responsibility to have all sched-

uled inspection and maintenance services per-

formed (at the owner’s expense), as prescribed

in the maintenance schedule for the BMW Emis-

sion Control System. Service intervals are com-

puted by the onboard BMW service interval

indicator and displayed on the instrument panel.

The instructions for proper maintenance and

use can be found in the Owner’s Manual. It is

strongly recommended that any replacement

parts used for maintenance, repair or replace-

ment of emission control systems be certified

BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this

warranty, the owner may elect to have mainte-

nance, repair or replacement of the emission

control systems performed by any automotive

repair establishment, or elect to use parts other

than certified BMW Service Parts. However, the

cost of such service or parts will not be covered

under this warranty, except in emergency situa-

tions. In an emergency situation, where an

authorized BMW center or a warranty replace-

ment part is not reasonably available (within

30 days), repairs may be performed at any avail-

able service establishment using any equivalent

part. BMW NA will reimburse the owner for such

emergency repairs (including labor, parts and

diagnosis not to exceed BMW NA rates for labor,

parts, and diagnosis in said area) that are cov-

ered under this warranty. Replaced parts and

paid invoices must be presented at a BMW cen-

ter as a condition of reimbursement for emer-

gency repairs not performed by a BMW center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of the emission control system. If other than cer-

tified BMW Service Parts or Authorized Remanu-

factured Parts are used for maintenance, repair

or replacement of components affecting emis-

sion control, the owner should obtain assurances

that such parts are warranted by their manufac-

turer to be equivalent to genuine BMW parts in

performance and durability. BMW NA assumes

no liability under this warranty with respect to

parts other than genuine BMW parts.

However, the use of non-genuine BMW replace-

ment parts or non-EPA certified parts does not

invalidate the warranty on other components,

unless non-genuine BMW parts or non-EPA cer-

tified parts cause damage to warranted parts.

What is not covered

This warranty does not cover malfunctions

caused by any of the following: accident, flood,

misuse, improper adjustment, modification,

alteration, tampering, disconnection, improper

or inadequate maintenance, use of leaded fuel

or fuels containing more than 10% ethanol, or

other oxygenates with more than 2.8% oxygen

by weight (i.e., more than 15% MTBE or more

than 3% methanol plus an equivalent amount of

co-solvent).

The replacement of maintenance parts, such as

spark plugs, filters and similar items used in

required maintenance services, the repair or

replacement of maintenance parts beyond the

first required inspection/maintenance, or if the

part has been replaced earlier for reasons other

than it being defective.

The car or any part of the car unless a failure

causes the car to fail to conform to applicable

emission regulations.

Any car on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The car, if the vehicle identification number is

altered or cannot be read, or if the car has been

declared a total loss or sold for salvage

purposes.

General

These warranties give you specific legal rights,

and you may also have other rights which vary

from state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY

OF MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN.

BMW NA HEREBY EXCLUDES INCIDENTAL

AND CONSEQUENTIAL DAMAGES, INCLUD-

ING LOSS OF TIME, INCONVENIENCE, OR

LOSS OF USE OF THE VEHICLE, FOR ANY

BREACH OF ANY EXPRESS OR IMPLIED

WARRANTY, INCLUDING THE IMPLIED WAR-

RANTY OF MERCHANTABILITY, APPLICABLE

TO THIS PRODUCT.

Some states do not allow limitations on how

long an implied warranty lasts, or the exclusion

or limitation of incidental or consequential dam-

ages, so the above limitations and exclusions

may not apply to you. Additionally, if you are a

California, Connecticut, Maine, Massachusetts,

Rhode Island or Vermont resident and your vehi-

cle is registered in that state, your vehicle is eli-

gible for California Emissions Warranty

coverage.

These federal warranty provisions also apply to

all vehicles sold in all U.S. states and territories

regardless of whether a state has enacted state

warranty provisions that differ from the federal

provisions.

Federal Emissions Performance

Warranty (Valid only in the U.S.A.

and Puerto Rico)

In those states and jurisdictions that have estab-

lished periodic vehicle emissions tests to

encourage proper vehicle maintenance and

require the car to pass an emissions test

approved by the U.S. Environmental Protection

Agency and:

1. The car was distributed by BMW of North

America, LLC (BMW NA), or sold through

the BMW NA European Delivery Program;

and

2. The car has been maintained and operated

in accordance with the instructions for

proper maintenance and use set forth in the

Owner’s Manual supplied with the car; and

3. The car fails to conform to the applicable

emissions standards of the EPA as judged

by an EPA approved emissions test; and

4. The failure to conform results or will result in

the owner of the car having to bear a penalty

or other sanction (including the denial of the

right to use the car) under local state or fed-

eral law if the non-conformity is not reme-

died within a specified period of time.

Then, in accordance with the provisions of sec-

tion 207(b) of the Clean Air Act, BMW NA war-

rants that if the car is eligible for coverage under

this warranty, any non-conformities in the car,

which cause it to fail an EPA-approved emis-

sions test will, without charge for parts or labor

(including diagnosis), be adjusted, repaired, or

replaced, at the option of BMW NA to proper

specifications, in order to make the car comply

with applicable emissions standards. The deci-

sion to adjust, repair or replace parts is solely

the prerogative of BMW NA and must reason-

ably be expected to correct the failure of the

warranted part.

Coverage begins on the date of first retail sale,

or the date the vehicle is first placed into service

as a sales demonstrator, service loaner (SLP) or

company vehicle, whichever is earlier. This war-

ranty continues for a period of 2 years or

24,000 miles, whichever occurs first, except for

specific emissions control components (as

listed on page 35), for which the warranty period

is 8 years or 80,000 miles whichever occurs

first.

This warranty is made subject to the terms and

conditions that apply to the Emission Control

System Warranty and the New Vehicle Limited

Warranty.

No claim under this warranty will be denied on

the basis of use of a properly installed EPA cer-

tified emission part for maintenance and repair.

A vehicle manufacturer may deny an emission

performance warranty claim on the basis of an

uncertified replacement part used in the mainte-

nance or repair of a vehicle only if the vehicle

manufacturer presents evidence that the uncer-

tified replacement part is either defective in

materials or workmanship or not equivalent from

an emission standpoint to the original equip-

ment part.

Maintenance, replacement, or repair of emis-

sion control devices and systems may be

performed by any automotive repair estab-

lishment or individual using any certified

part.

Immediately after the car has failed an EPA

approved emission short test, your claim can be

made at any authorized BMW center. The BMW

center will honor or deny your claim within the

time period specified by local or state laws (not

to exceed 30 days), to avoid further penalties or

sanctions. lf the claim is denied, the BMW cen-

ter will notify you in writing of the reason(s). The

BMW center is required by law to honor the

claim if notice of denial is not received by the

owner within the specified time period.

You may obtain further information concerning

the emission warranties, or report violations of

warranty terms, by contacting the Director, Field

Operations and Support Division (6406J), Envi-

ronmental Protection Agency, 401 “M” Street,

SW, Washington, D.C. 20460.

The following systems are covered by the Fed-

eral Emission Performance Warranty for a period

of two years or 24,000 miles, whichever occurs

first. The specific systems may vary according to

model, therefore, all of the systems listed may

not be used on your vehicle. For assistance in

determining which systems and specific compo-

nents within these systems apply to your vehi-

cle, please contact your BMW center.

AIR INDUCTION SYSTEM

FUEL METERING SYSTEM

IGNITION SYSTEM

POSITIVE CRANKCASE VENTILATION SYS-

TEM (PCV)

FUEL EVAPORATIVE CONTROL SYSTEM

EXHAUST SYSTEM

ENGINE EMISSION CONTROL SYSTEM

SENSORS/DEVICES

ON BOARD DIAGNOSTIC SYSTEM (OBD)

RELATED PARTS ASSOCIATED WITH THE

ABOVE SYSTEMS

The following components and/or system are/is

covered under the Federal Emission Perfor-

mance Warranty for a period of 8 years or

80,000 miles, whichever occurs first.

CATALYTIC CONVERTER

ENGINE CONTROL MODULE (INCLUDING ON-

BOARD DIAGNOSTIC SYSTEM)

For assistance in determining coverage of the

specific components of the on-board diagnostic

system, please contact your BMW center.

California Emission Control

Warranty Statement* Your

Warranty Rights and Obligations

The California Air Resources Board and BMW of

North America, LLC (BMW NA) are pleased to

explain the emission control system warranty on

your 2008 vehicle. In California, new motor vehi-

cles must be designed, built and equipped to

meet the State’s stringent anti-smog standards.

BMW NA must warrant the emission control

system on your vehicle for the periods of time

listed below provided there has been no abuse,

neglect or improper maintenance of your

vehicle.

Your emission control system may include parts

such as the fuel injection system, the ignition

system, catalytic converter, and engine com-

puter. Also included may be hoses, belts, con-

nectors and other emission-related assemblies.

Where a warrantable condition exists, BMW NA

will repair your vehicle at no cost to you includ-

ing diagnosis, parts and labor.

Manufacturer’s Warranty Coverage:

– For 3 years or 50,000 miles whichever occurs

first:

1. If your vehicle fails a Smog Check inspec-

tion, all necessary repairs and adjustments

will be made by BMW NA to ensure that

your vehicle passes the inspection. This is

your emission control system PERFOR-

MANCE WARRANTY.

2. If any emission-related part on your vehicle

is defective, the part will be repaired or

replaced by BMW NA. This is your short-

term emission control system DEFECTS

WARRANTY.

For 7 years or 70,000 miles whichever occurs

first:

If an emission-related part, specially noted on

page 39 as having coverage for 7 years or

70,000 miles is defective, the part will be

repaired or replaced by BMW NA. This is your

long-term emission control system DEFECTS

WARRANTY.

Owner’s Warranty Responsibilities:

– As the vehicle owner, you are responsible for

the performance of the required maintenance

listed in your Owner’s Manual. BMW NA rec-

ommends that you retain all receipts covering

maintenance on your vehicle, but BMW NA

cannot deny warranty solely for the lack of

receipts or for your failure to ensure the perfor-

mance of all scheduled maintenance.

– You are responsible for presenting your vehicle

to an authorized BMW center as soon as a

problem exists. The warranty repairs should be

completed in a reasonable amount of time, not

to exceed 30 days.

– As the vehicle owner, you should also be

aware that BMW NA may deny your warranty

coverage if your vehicle or part has failed due

to abuse, neglect, improper maintenance or

unapproved modifications.

If you have any questions regarding your war-

ranty rights and responsibilities, you should

contact:

BMW of North America, LLC

Customer Relations and Services Department

PO. Box 1227

Westwood, N.J. 07675-1227

Telephone: 1 800 831-1117

Website: www.bmwusa.com

or the

California Air Resources Board

9528 Telstar Avenue

El Monte, CA 91731

*The California Emissions Control System Lim-

ited Warranty applies to all 2008 U.S. specifica-

tion BMW vehicles sold, leased, and/or

registered in California, Connecticut, Maine,

Massachusetts, Rhode Island or Vermont.

California Emission Control

System Limited Warranty*

This warranty applies to California certified vehi-

cles distributed by BMW of North America, LLC

(BMW NA) or sold through the BMW NA Euro-

pean Delivery Program, registered and operated

primarily in California.

BMW NA warrants to the original purchaser and

each subsequent owner that the vehicle is:

a. designed, built and equipped so as to con-

form with the applicable California Air

Resources Board emission standards.

b. free from defects in materials and workman-

ship which cause any part that can affect

emissions to fail to conform with applicable

requirements or to fail a California Smog

Check test or EPA approved short test for a

period of 3 years or 50,000 miles, whichever

occurs first.

c. free from defects in materials and workman-

ship in emission related parts, which are con-

tained in the California Emission Warranty

Parts List on page 39, for a period of 7 years

or 70,000 miles, whichever occurs first.

Coverage begins on the date of first retail sale

or the date the vehicle is first placed into service

as a sales demonstrator, service loaner (SLP) or

company vehicle, whichever is earlier.

To obtain service under this warranty, the vehi-

cle must be brought, upon failure of a Smog

Check test or upon discovery of the defect, to

the workshop of any authorized BMW center,

during normal business hours. The BMW center

will honor or deny your claim within 30 days. If

the claim is denied, the BMW center will notify

you in writing of the reason(s). The BMW center

is required by law to honor the claim if notice is

not given to the owner within 30 days.

The BMW center will, without charge for parts

or labor (including diagnosis), either adjust,

repair or replace the defective part and other

parts affected by the failure of the warranted

part, if any. If your vehicle failed the California

Smog Check test or an EPA approved short test,

then BMW NA will repair your vehicle so that it

will pass this test. Items that require scheduled

replacement are warranted up to the replace-

ment interval specified in the Service section of

this Statement. BMW NA may repair a part in

lieu of replacing it when performing warranty

repairs. Parts for which replacements are made

become the property of BMW NA. After 3 years

or 50,000 miles, and in accordance with para-

graph (c) above, such repairs are limited to the

repair or replacement of those parts identified in

the California Emissions Warranty List.

If your California registered vehicle is between

7 and 8 years old and has been driven less than

80,000 miles, then your vehicle is eligible for

additional warranty coverage under the Federal

Emissions Warranty.

A repair performed as the result of a smog

check test failure due to a defect in a part, which

is warranted for 7 years/70,000 miles, is

covered.

In all cases, a reasonable time, not to exceed

30 days, must be allowed for a warranty repair to

be completed, after the car is received by the

BMW center.

It is the owner’s responsibility to have all

required maintenance services performed (at

the owner’s expense), as prescribed in the

maintenance schedule for the BMW Emission

Control System. Service intervals are computed

by the service interval indicator and displayed on

the instrument panel.

However, BMW NA will not deny your warranty

repair claims solely because you do not have

maintenance records or you did not perform the

required maintenance unless BMW NA demon-

strates that such lack of required maintenance is

a direct cause of the emission control system

failure. The instructions for required mainte-

nance and use can be found in the Owner’s

Manual and in the Service section of this

Statement.

*The California Emissions Control System Lim-

ited Warranty applies to all 2008 U.S. specifica-

tion BMW vehicles sold, leased, and/or

registered in California, Connecticut, Maine,

Massachusetts, Rhode Island or Vermont.

It is strongly recommended that any replace-

ment parts used for maintenance, repair or

replacement of emission control systems be

genuine BMW Service Parts or BMW Authorized

Remanufactured Parts. Without invalidating this

warranty, the owner may elect to have mainte-

nance, repair or replacement of the emission

control systems performed by any automotive

repair establishment, or elect to use parts other

than BMW Authorized Remanufactured or genu-

ine BMW Service Parts. However, the cost of

such service or parts will not be covered under

this warranty, except in emergency situations. In

an emergency situation, where an authorized

BMW center is not reasonably available or a

warranty replacement part is not available within

30 days, repairs may be performed at any avail-

able service establishment or by any individual

using any replacement part.

A repair not completed within 30 days consti-

tutes an emergency. BMW NA will reimburse

the owner for such emergency repairs (including

labor, parts and diagnosis not to exceed BMW

suggested retail price for all warranted parts

replaced and labor charges based on the manu-

facturer’s recommended time allowance for the

warranty repair and the geographically appropri-

ate hourly labor rate) that are covered under this

warranty. Replaced parts and paid invoices must

be presented to a BMW center as a condition of

reimbursement for emergency repairs not per-

formed by a BMW center.

The use of replacement parts, which are not of

equivalent quality, may impair the effectiveness

of emission control systems. If other than genu-

ine BMW Service Parts or Authorized Remanu-

factured Parts are used for maintenance, repair

or replacement of components affecting emis-

sion control, the owner should obtain assur-

ances that such parts are warranted by their

manufacturer to be equivalent to genuine BMW

parts in performance and durability. BMW NA

assumes no liability under this warranty with

respect to parts other than genuine BMW parts.

However, the use of non-genuine BMW replace-

ment parts does not invalidate the warranty on

other components, unless non-genuine BMW

parts cause damage to warranted parts.

What is not covered

This warranty does not cover malfunctions caused

by any of the following: accident, flood, misuse,

modification, alteration, tampering, disconnection,

improper or inadequate maintenance, except if

performed by an authorized BMW center doing

warranty repair work, use of leaded fuel or fuel

other than as specified in the Owner’s Manual.

The replacement of maintenance parts, such as

spark plugs, filters and similar items used in

required maintenance services or the repair or

replacement of maintenance parts beyond the

first replacement interval.

Any car on which the odometer has been

replaced or altered and the true mileage cannot

be determined.

The car, if the vehicle identification number is

altered or cannot be determined, or if the car

has been declared a total loss or sold for sal-

vage purposes.

General

The warranty gives you specific legal rights, and

you may also have other rights which vary from

state to state.

THE DURATION OF ANY IMPLIED WARRAN-

TIES, INCLUDING THE IMPLIED WARRANTY OF

MERCHANTABILITY, IS LIMITED TO THE

DURATION OF THE EXPRESS WARRANTIES

HEREIN. BMW OF NORTH AMERICA, LLC

HEREBY EXCLUDES INCIDENTAL AND CONSE-

QUENTIAL DAMAGES, INCLUDING LOSS OF

TIME, INCONVENIENCE, OR LOSS OF USE OF

THE VEHICLE, FOR ANY BREACH OF ANY

EXPRESS OR IMPLIED WARRANTY, INCLUDING

THE IMPLIED WARRANTY OF MERCHANT-

ABILITY, APPLICABLE TO THIS PRODUCT.

For assistance in determining which parts are

covered by this warranty, please contact your

authorized BMW center or the BMW NA Cus-

tomer Relations and Services Department at

1 800 831-1117. You may obtain further infor-

mation concerning the emissions warranty or

report violations of warranty terms, by contact-

ing Air Resources Board (ARB), Mobile Source

Division, 9528 Telstar Avenue, El Monte, CA

91731. Please include the title of the BMW ser-

vice department head and telephone number.

California Emission Warranty Parts

List

The following components are covered for

defects by the California Emission Control Sys-

tem Limited Warranty for a period of 7 years or

70,000 miles, whichever comes first.

Component

Z4 M

Coupe,

Roadster

Camshaft Adjustment Unit •

Engine Control Module •

Exhaust Manifold Gasket •

Exhaust Manifold w/ Catalyst •

Exhaust Pipe w/ Catalyst •

Fuel Pump •

Fuel Tank •

Idle Speed Control Valve •

Intake Air Plenum •

Oxygen Sensor, Rear (Monitor) •

Pressure Regulator w/ Fuel Filter •

Seal, Fuel Pump/Level Sensor •

Throttle Actuator •

Throttle Body •

Throttle Body Gasket •

VANOS Camshaft Position Control •

VANOS Solenoid Valve •

Notice

The “National Traffic & Motor Vehicle Safety Act

of 1966” requires manufacturers to be in a posi-

tion to contact the vehicle owners when a cor-

rection of a product defect becomes necessary.

Please fill in the attached postcard if you change

your address or purchase a used BMW.

Tire Warranty Statement

Tires are warranted by their respective manufac-

turer as detailed in the applicable tire manufac-

turer’s warranty statements. Instructions for

proper tire care and maintenance are contained

in the Owner’s Manual. Should you experience

difficulty in obtaining warranty service from a tire

manufacturer, your authorized BMW center will

assist you in resolving the difficulty.

Notes:

BMW of North America, LLC

P.O. Box 1227

Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE

NECESSARY

IF MAILED IN

THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

For immediate updates or if there are no cards left, please contact the

BMW Customer Relations Center at: 1-800-831-1117.

BMW of North America, LLC

P.O. Box 1227

Westwood, NJ 07675-9868

Attn: Customer Satisfaction

NO POSTAGE

NECESSARY

IF MAILED IN

THE

UNITED STATES

BUSINESS REPLY MAIL

FIRST CLASS MAIL PERMIT NO. 131 WESTWOOD, NJ

For immediate updates or if there are no cards left, please contact the

BMW Customer Relations Center at: 1-800-831-1117.

36873_Info Change Card_BMW.qxd 7/7/06 9:53 AM Page 1

Information Change Card

Please print new owner or update your customer information

For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

The information provided by you will be used by BMW to update

new owner and customer information. Rest assured that we will

not rent or sell your personal information to anyone. To see our

or call 800-831-1117 to request a copy.

Please Check One:  Address Change  Ownership Change

 Mr.  Mrs.  Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN

Current Date: _________________________________________

Date of Change of Status: ______________________________

Sold Privately 

(Print name & address of new owner above, if known)

Purchased Privately  Exported 

Traded  Destroyed 

Lease Ended  Stolen 

Gifted  Never Owned 

Information Change Card

Please print new owner or update your customer information

For immediate updates please contact the BMW Customer Relations Center at 1-800-831-1117

The information provided by you will be used by BMW to update

new owner and customer information. Rest assured that we will

not rent or sell your personal information to anyone. To see our

or call 800-831-1117 to request a copy.

Please Check One:  Address Change  Ownership Change

 Mr.  Mrs.  Ms. Last Name First Name Middle Initial

Address: Number Street Apt./Suite

City State Zip AM Phone PM Phone

Email Cell Phone

Comments

VIN

Current Date: _________________________________________

Date of Change of Status: ______________________________

Sold Privately 

(Print name & address of new owner above, if known)

Purchased Privately  Exported 

Traded  Destroyed 

Lease Ended  Stolen 

Gifted  Never Owned 

36873_Info Change Card_BMW.qxd 7/7/06 9:53 AM Page 2

Owner/Driver Information:

Name _____________________________________________________________________

Address _____________________________________________________________________

_____________________________________________________________________

Owner/Driver Telephones:

Business _____________________________________________________________________

Home _____________________________________________________________________

Model ________________________________________________ Year _______________

VIN

Retail / In-Service Date _________________________________________________________

Trim Code ___________________________________ Color Code _____________________

Production Date _______________________________________________________________

License Plate Number _________________________________________________________

BMW Center Telephone Numbers:

Offices _____________________________________________________________________

Services _____________________________________________________________________

Z4 M 2008

91947 08 MotorSport SWCover.qxp:bmw_document2 8/31/07 1:47 PM Page 2

ore about BMW

The Ultimate

Driving Machine

bmwusa.com

-800-334-4BMW

Woodcliff Lake, New Jersey 07677

The BMW name, model names and logo are registered trademarks.

Printed in U.S.A. 08/07

SD92-346

*08MSW*

08MSW

The Ultimate

Driving Machine

ervice and

Warranty

nformation

008

Z4 M Roadster

4 M Coupe

European model shown

91947 08 MotorSport SWCover.qxp:bmw_document2 8/31/07 1:47 PM Page 1

BMW 2008 Z4 M Coupe Cars

Product's Documents

2008 Z4 M Roadster Z4 M Coupe Service and Warranty Information

Specifications

BMW 2008 BMW Z4 M COUPE Questions and Answers

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