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Troubleshooting
Rice is half cooked or too
hard
Too little water.
ratio according to recipe.
for 5 more minutes.
11
12
Rice is too soft
Too much water.
ratio according to recipe.
13
The cooker beeps 5 times
and displays the ‘burn’
message after a cooking
program has started
Indication of overheating.
The cooker has reduced the
may not reach cooking
pressure.
Starch deposits at the
bottom of the inner pot
might have clogged heat
dissipation. Stop the cooker
and inspect the bottom of
the inner pot.
Occasional ticking or light
cracking sound
The sound of power switch-
board when changing
temperature.
This is normal
Bottom of the inner pot is
wet.
Wipe bottom of the inner
pot dry before cooking
9
code appearing on
screen
Faulty temperature sensor.
Contact support.
Faulty temperature sensor.
Contact support.
Temperature is too high
because inner pot is not
placed properly into the
cooker.
Insert the inner pot
properly.
Temperature is too high
because there is no water in
inner pot.
Put food and water in the
inner pot.
Faulty pressure sensor.
C1
C2
C5
Code
C6
Problem
Possible reason
Solution
25
Contact support.
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