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If the system remains on one message for
an extended time, is not progressing
through the typical calibration steps or if
Pro Trailer Backup Assist™ Trailer Not
Detected. Shift to Park Press Knob to Exit,
Pro Trailer Backup Assist™ Trailer Not
Detected. Refer to Owner's Manual. Press
Knob to Exit or Trailer Reverse Guidance
Trailer Not Detected. Refer to Owner's
Manual. Press OK to Exit displays, check
the following:
• Verify the sensor is correctly installed.
See Fifth Wheel and Gooseneck Trailer
Sensor Installation.
• Verify the trailer length is within the
allowed range of 10–39 ft (3– 11.94 m).
• Verify you are calibrating on a smooth
road surface.
Repeat calibration on a different route if
you have verified the previous checks.
System Operation
The following warnings or difficulties may
occur during system operation. Tips to
resolve them are listed in the following
section.
Pro Trailer Backup Assist™ System is Not
Available or Trailer Reverse Guidance
System is Not Available:
• The system relies on many
sub-systems in your vehicle to correctly
operate. If those sub-systems are not
correctly operating, the system may
not be available.
• Low battery voltage is a condition that
prevents the system from operating.
Please make sure the battery is
correctly charged if the system is not
available.
• If the message continues to display,
see your authorized dealer for service.
Pro Trailer Backup Assist™ Driving
Required to Initialize Steering Press Knob
to Exit or Trailer Reverse Guidance Driving
Required to Initialize Steering Press OK to
Exit:
• The steering system needs to learn
internal parameters to fully enable the
feature. Drive your vehicle straight
forward above 25 mph (40 km/h) for
approximately 5 minutes.
• This may occur when your vehicle is
new, the battery voltage is too low, the
battery has been disconnected or your
steering system has been serviced.
Pro Trailer Backup Assist™ Sensor Not
Detected Refer to Owner's Manual Press
Knob to Exit or Trailer Reverse Guidance
Sensor Not Detected Refer to Owner's
Manual Press OK to Exit:
• Check that the 12 way connector is fully
inserted into the 12 way socket. The red
rubber seal is not visible when the
connector is fully inserted.
• Check that the wiring harness sensor
connection is fully inserted at the trailer
sensor.
• Check for damaged wiring between the
12 way connector and the trailer sensor.
• Only one sensor can be connected to
your vehicle at a time. If you have a 7/12
pin connector in the truck bed and in
the bumper, check to make sure that
only one sensor is connected.
Note: If you did not purchase the fifth wheel
prep pack, you need to replace the 7/4 way
trailer connector in your bumper with a 7/12
pin connector. See your authorized dealer.
Pro Trailer Backup Assist™ Trailer Not
Detected. Refer to Owner's Manual. Press
Knob to Exit or Trailer Reverse Guidance
Trailer Not Detected. Refer to Owner's
Manual. Press OK to Exit:
• If the message continues to display,
see your authorized dealer for service.
288
Super Duty (TFE), enUSA, Edition date: 201909, Third-Printing-
Towing
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