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14
THIS SECTION IS ONLY APPLICABLE FOR
CUSTOMERS IN UK AND IRELAND
REGISTERING YOUR TWO YEAR GUARANTEE
Your standard one year guarantee is extended for an additional
12 months when you register the product within 28 days of
purchase with Morphy Richards. If you do not register the
product with Morphy Richards within 28 days, your product is
guaranteed for 1 year. To validate your 2 year guarantee register
with us online at www.morphyrichards.co.uk
N.B. Each qualifying product needs to be registered with
Morphy Richards individually. Please refer to the one year
guarantee for more information.
YOUR ONE YEAR GUARANTEE
It is important to retain the retailer’s receipt as proof of
purchase. Staple your receipt to this back cover for future
reference. Please quote the following information if the product
develops a fault. These numbers can be found on the base of
the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase, it should be
returned to the place of purchase for it to be replaced. If the
fault develops after 28 days and within 12 months of original
purchase, you should contact the Helpline number quoting
Model number and Serial number on the product, or write to
Morphy Richards at the address shown. You may be asked to
return a copy of proof of purchase. Subject to the exclusions
set out below (see Exclusions), the faulty appliance will then be
repaired or replaced and dispatched usually within 7 working
days of receipt. If, for any reason, this item is replaced during
the 1 year guarantee period, the guarantee on the new item will
be calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase. To qualify for the 1 year guarantee, the
appliance must have been used according to the instructions
supplied. For example, crumb trays should have been emptied
regularly.
EXCLUSIONS
Morphy Richards shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturer’s
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that
stamped on the products.
3 Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4 The appliance has been used for hire purposes or non domestic
use.
5 The appliance is second hand.
6 Morphy Richards are not liable to carry out any type of servicing
work, under the guarantee.
7 Plastic filters for all Morphy Richards kettles and coffee makers
are not covered by the guarantee.
8 Batteries and damage from leakage are not covered by the
guarantee.
9 The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
YOUR INTERNATIONAL TWO YEAR
GUARANTEE
This appliance is covered by two-year repair or replacement
warranty.
It is important to retain the retailers receipt as proof of
purchase. Staple your receipt to this back cover for future
reference.
Please quote the following information if the product develops a
fault. These numbers can be found on the base of the product.
Model no.
Serial no.
All Morphy Richards products are individually tested before
leaving the factory. In the unlikely event of any appliance
proving to be faulty within 28 days of purchase it should be
returned to the place of purchase for it to be replaced.
If the fault develops after 28 days and within 24 months of
original purchase, you should contact your local distributor
quoting Model number and Serial number on the product, or
write to your local distributor at the addresses shown.
You will be asked to return the product (in secure, adequate
packaging) to the address below along with a copy of proof of
purchase.
Subject to the exclusions set out below (1-9) the faulty
appliance will then be repaired or replaced and dispatched
usually within 7 working days of receipt.
If for any reason this item is replaced during the 2-year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original till receipt or invoice to indicate the date of
initial purchase.
To qualify for the 2-year guarantee the appliance must have
been used according to the manufacturers instructions. For
example, appliances must have been descaled and filters must
have been kept clean as instructed.
The local distributor shall not be liable to replace or repair the
goods under the terms of the guarantee where:
1 The fault has been caused or is attributable to accidental use,
misuse, negligent use or used contrary to the manufacturers
recommendations or where the fault has been caused by power
surges or damage caused in transit.
2 The appliance has been used on a voltage supply other than that
FP401014MAUS Rev1.qxp_Morphy Richards Instruction Book 15/10/2018 10:06 Page 14
15
stamped on the products.
3 Repairs have been attempted by persons other than our service
staff (or authorised dealer).
4 Where the appliance has been used for hire purposes or non
domestic use.
5 The appliance is second hand.
6 The local distributor are not liable to carry out any type of
servicing work, under the guarantee.
7 The guarantee excludes consumables such as bags, filters and
glass carafes.
8 Batteries and damage from leakage are not covered by the
guarantee.
9 The filters have not be cleaned and replaced as instructed.
This guarantee does not confer any rights other than those
expressly set out above and does not cover any claims for
consequential loss or damage. This guarantee is offered as an
additional benefit and does not affect your statutory rights as a
consumer.
AUSTRALIAN WARRANTY
This appliance is guaranteed for 2 years against faulty material,
components and workmanship.
This warranty is in addition and does not affect your statutory rights.
Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely
pack and return the item to the place of purchase accompanied by
the original receipt or invoice.
Our goods come with guarantees that cannot be excluded under
the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major
failure.
NOT COVERED BY THIS WARRANTY
(Australian only)
• If the appliance has not been used in accordance with the
manufacturers’ recommendations or Instructions.
• If the fault is deemed to be caused by abuse, misuse, neglect,
modifications or in proper use and or care
Eg: Kettles: Excessive build up of scale.
Toasters: Excessive build up of crumbs or foreign matter etc.
• Connection to incorrect voltage to that stamped on the product.
• Unauthorised repairs.
• Appliance used other than for domestic purposes.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Freight and insurance costs.
If for any reason this item is replaced during the 2 year
guarantee period, the guarantee on the new item will be
calculated from original purchase date. Therefore it is vital to
retain your original receipt or invoice to indicate the date of
original purchase.
Morphy Richards’s policy is to continually improve quality
design and product quality. The company therefore reserves the
right to change any specifications or to carry out modifications
as deemed worthy at any time.
The Australian supplier reserves the right to repair, modify,
exchange or replace the faulty appliance with the same or
similar model or product of equivalent value.
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FP401014MAUS Rev1.qxp_Morphy Richards Instruction Book 15/10/2018 10:06 Page 15
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