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36
Before You Call (continued)
CONCERN POTENTIAL CAUSE COMMON SOLUTION
AUTOMATIC ICE MAKER (continued)
Freezer ice
maker will
not stop
making
ice (select
models).
• Ice maker wire
signal arm is being
held down by some
package in the freezer
that has fallen against
the ice maker.
• Move any item or frozen ice cubes
that may block the signal arm from
being in the o or upward position.
See Automatic Ice Maker-Freezer
section in manual.
Ice cubes
are freezing
together.
• Ice cubes are not
being used frequently
enough or interruption
of power for prolonged
time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow
cubes break open in
the bin and leak their
water onto existing
ice, which causes it to
freeze together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Ice should be used at least
twice weekly to keep the cubes
separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
lter or restricted water supply. Replace
the water lter and if the condition still
occurs check for a Saddle Valve, water
valve not turned on all the way or
kinked water supply line.
DISPENSER (Ice & Water)
Dispenser will
not dispense
ice.
• Dispenser lock out is
engaged.
• There is no ice in the
bin to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser
motor has overheated.
• Press and hold control lock for three
seconds.
• See the “Ice maker is not making any
ice” section above.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will
reset in about three minutes and then
ice can be dispensed.
Ice dispenser
is jammed.
• Ice has melted and
frozen around auger
due to infrequent
use, temperature
uctuations, and/or
power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and
empty the contents. Clean container,
wipe dry, and replace in proper
position. When new ice is made,
dispenser should operate.
• Remove ice cubes that are jamming
the dispenser.
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