User Manual GE Adora' DSHS5PGXCESS 25.4 Cu. Ft. Side-By-Side Refrigerator

A RMA number is required for a return and must be
visible on the return package or the return will not be
processed. Our parts are shipped from several
warehouses. When returning a part, the return package
should be addressed to the warehouse that originally
shipped the part. You should have received an email
that includes your RMA number as well as the correct
return address and a printable return label. If you did
not, please call us at 800-626-2002 Monday - Friday
8am - 8pm ET, Saturday 8:30am - 5pm ET.

In order to return damaged or unneeded parts, you need
to complete the online returns process and get a Return
Materials Authorization (RMA) number. Through this
process, you will be given instructions on how to return
the item, including the return shipping address. A RMA
number is required for a return and must be visible on
the return package or the return will not be processed.

Parts
- If a service part or accessory is no longer available,
there is not a compatible part we can substitute.
- You may be able to locate the part through another
source. Check for an authorized GE Appliances Parts
distributor in your area who may still have the item in
inventory. You may also be able to find the part by
conducting an online search using the part number.
Some online parts distributors or other sites that sell
used or refurbished parts may still have the item
in stock.
- If you are unsure which part number you need, locate
the model number of your appliance and find your
model on our Parts and Accessories web site. From
there you will be able to access assembly diagrams that
identify replacement parts from each section of the
appliance. If you are unable to locate your model
number or find it on our Parts and Accessories
site, please Contact Us for guided assistance.
Appliances
- When an appliance is no longer manufactured, there is
always a remote possibility it could still be in stock in a
dealer's inventory. Since we are unable to confirm which
models remain in stock at dealer sites, use our Where to
Buy site for a listing of dealers near you to contact. If
the model you would like is not available with any of
those dealers, try expanding your search area.
- Our site provides specifications and product
information on many of our appliances that are no
longer manufactured. If you cannot find your model on
our site, Contact Us for assistance. We can often help
provide the specifications you need, or even assist you
with finding a comparable model.
Publications
- Appliances that are 20+ years old may have limited
literature availability (owner's manuals, installation
instructions, energy guide labels, templates, and wiring
diagrams). If you are unable to find literature for your
model on our site, Contact Us for assistance. In some
cases, we may be able to locate the materials.