TOP-LOADING HIGH EFFICIENCY WASHER
USE AND CARE GUIDE
Read All Instructions Prior to Use
Table of Contents (Original Instructions)
WASHER SAFETY ................................................................... 2
WHAT’S UNDER THE LID? .................................................... 3
SPECIFICATIONS .................................................................... 4
CONTROL PANEL AND FEATURES .................................... 5
CYCLE GUIDE ........................................................................... 6
USING YOUR WASHER ......................................................... 8
WASHER MAINTENANCE ................................................... 11
TROUBLESHOOTING ...........................................................13
W11371740C
4KMVWC410JW0 4KMVWC420JW0
4KMVWC430JW0 4KMVWC440JW0
2
WASHER SAFETY
n
Cleaning and user maintenance by children must
be supervised.
n
Children should be supervised to ensure that they
do not play with the appliance.
n
Children less than 3 years of age should be kept away
from the appliance unless continuously supervised.
n
Before the washer is removed from service
or discarded, remove the door or lid.
n
Do not reach into the washer if the drum, tub,
or agitator is moving.
n
Do not install or store the washer where it will be
exposed to the weather.
n
Do not tamper with controls.
n
Do not continue to use this appliance if it appears
to be faulty.
n
Do not repair or replace any part of the washer
or attempt any maintenance unless specically
recommended in this Use and Care Guide.
Repairs and servicing should only be carried
out by Whirlpool authorized service personnel.
n
See Installation Instructions for earthing instructions.
n
If the supply cord is damaged, it must be replaced
by Whirlpool authorized service personnel in order to
avoid a hazard.
n
Use only new hoses to connect the appliance to the
water supply. Used hoses must not be used and
should be discarded.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of re, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
SAVE THESE INSTRUCTIONS
n
Read all instructions before using the washer.
n
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
petrol, dry-cleaning solvents, or other ammable or
explosive substances as they give off vapours that
could ignite or explode.
n
Do not add petrol, dry-cleaning solvents, or other
ammable or explosive substances to the wash
water. These substances give off vapours that could
ignite or explode.
n
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washer, turn
on all hot water taps and let the water ow from each
for several minutes. This will release any accumulated
hydrogen gas. As the gas is ammable, do not smoke
or use an open ame during this time.
n
This appliance is not intended for use by children or
by persons with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instructions
concerning safe use of the appliance by persons
responsible for their safety. Such persons must also
understand the possible hazards involved during use.
3
Lid Locked
When the Lid Locked light is on, the lid is locked and
cannot be opened. When the light is off, the lid is unlocked
and can be opened. If you need to open the lid to add a
garment, you must press START/STOP/PAUSE/UNLOCK
LID and wait for the lid to unlock. The lid will only unlock and
the Lid Locked light will only turn off after washer movement
has stopped. Depending on when in the cycle you try to
pause, it may take several seconds to several minutes for the
lid to unlock.
IMPORTANT:
Ƀ Washer will not operate if the lid is open.
Ƀ Washer will not begin to fill with water until the lid is closed.
Ƀ The washer cycle will cancel and water will automatically drain if the lid is left open for more than 10 minutes.
Sounds
At different stages of the wash cycle, you may hear sounds
and pauses that are different from those of your previous
washer. For example, you may hear a clicking and hum at the
beginning of the cycle as the lid lock goes through a self-test.
There will be different kinds of humming and whirring sounds
as the agitator tests for load balance or moves the load. And,
sometimes, you may hear nothing at all as the washer allows
time for clothes to soak.
WHAT’S NEW UNDER THE LID?
Your new washer will operate differently than your past agitator-style washer.
ADDITIONAL SAFETY INSTRUCTIONS
n Do not use this washer if it appears to be damaged or is defective. Contact the owner of the washer to have proper
repairs made.
n Do not use this washer if industrial chemicals have been used for cleaning.
an earthed
earth
4
SPECIFICATIONS
These units are sold in multiple regions with different requirements
for measuring capacity. Below are a few of the valid forms of
measure posted on this product:
Dry Linen Capacity: A weight measure in load size that
reflects the volumetric size of the washer basket.
Rated Capacity: This represents the maximum capacity
of dry linens and textiles which the manufacturer declares
can be treated in a specific cycle.
GULF (GSO) Capacity: A capacity measure that represents
the capacity at which performance testing was completed.
GULF (GSO) Water Consumption: Water consumption which
the manufacturer declares will be used in a specific cycle.
IMPORTANT: This appliance is intended to be used in
household and similar applications such as:
Ƀ Staff kitchen areas in shops, offices, and other working
environments;
Ƀ Farm houses;
Ƀ By clients in hotels, motels, and other residential-type
environments;
Ƀ Bed and breakfast-type environments;
Ƀ Areas for communal use in blocks of flats or in launderettes.
Models 4KMVWC410JW0
4KMVWC420JW0
4KMVWC430JW0
4KMVWC440JW0
Rated Voltage 220–240 V
Rated Frequency 60 Hz
Rated Current (Maximum) 4.0 A
Rated Power Input 850 W
Dry Linen Capacity
(Maximum)
15 kg (33 lb)
Rated Capacity 8 kg (17.6 lb)
GULF (GSO) Capacity 8 kg (17.6 lb)
GULF (GSO) Water
Consumption
121 liters
Inlet Water Pressure
(Maximum)
862 kPa
Inlet Water Pressure
(Minimum)
55 kPa
GULF (GSO) Inlet Water
Pressure (Maximum)
690 kPa
GULF (GSO) Inlet Water
Pressure (Minimum)
138 kPa
Height 1092 mm (43")
Width 699 mm (27½")
Depth 686 mm (27")
NOTE: Sound Pressure Level, Lpa: 58 dBA (uncertainty,
kPa: +/–10 dBA).
5
CONTROL PANEL AND FEATURES
SOIL LEVEL
Soil Level settings adjust the agitation time as needed for your
load. The Light setting is for lightly soiled garments and the
Heavy setting is for garments that need longer wash time to
release the soils from the fabric.
WASH TEMP
Temperature Control senses and maintains uniform water
temperatures by regulating incoming warm and cool water. This
ensures the correct temperature is used to maximize cleaning
while protecting the garments.
Select a wash temperature based on the type of fabric
and soils being washed. For best results and following
the garment label instructions, use the warmest wash
water safe for your fabric.
NOTES:
Ƀ The temperature of hot and cold water depends upon
the temperature of the water entering your washer.
Ƀ Warm and cool water will be cooler than what your
previous washer provided.
Ƀ Even in a cold and cool water wash, some warm water may
be added to the washer to maintain a minimum
temperature.
1
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your
washer. Turn the knob to select a cycle for your laundry load.
See “Cycle Guide” for detailed descriptions of cycles.
START/STOP/PAUSE/UNLOCK LID BUTTON
Ƀ Press to start the selected cycle.
Ƀ Press again to pause the cycle and unlock the lid.
Ƀ Press and hold for 3 seconds to cancel a cycle.
NOTE: If the washer is spinning, it may take several
minutes to unlock the lid.
Use to Manually Soak Garments:
Press START/STOP/PAUSE/UNLOCK LID and keep the lid
closed. After items have soaked for the desired time, press
START/STOP/PAUSE/UNLOCK LID to resume the wash cycle.
3
4
4
Not all features and options are available on all models.
Appearance may vary.
2
5
3
1
4
2
5
4
3
6
1 2
7
6
CYCLE STATUS LIGHTS INDICATOR
The Cycle Status Lights show the progress of a cycle.
At each stage of the process, you may notice sounds
or pauses that are different from traditional washers.
SENSING FILL
When the Start/Stop/Pause/Unlock Lid button is pressed,
the washer will fill with water and begin the wash cycle.
WASH
You will hear the agitator moving the load. The motor sounds
may change at different stages in the cycle.
The wash time is determined by the selected soil level.
RINSE
You will hear sounds similar to the wash cycle as the washer
rinses and moves the load. You may hear the motor turning
on briefly (short hum) to move the basket while filling.
SPIN
The washer spins the load at increasing speeds for
proper water removal, based on the selected cycle.
DONE
Once the cycle is complete, this light will come on.
Remove the load promptly for best results.
LID LOCKED
To allow for higher spin speeds, the lid
will lock and the Lid Locked light will turn
on. When this light is lit, the lid is locked
and cannot be opened. When this light is
off, the lid is unlocked and can be opened.
If you need to open the lid, press
START/STOP/PAUSE/UNLOCK LID.
The lid will unlock once the washer
movement has stopped. This may
take several minutes if the load was
spinning at high speed. Press START/
STOP/PAUSE/UNLOCK LID again to
resume the cycle.
EXTRA RINSE (on some models)
This option can be used to automatically add a second rinse to
most cycles.
NOTE: To open the lid during the rinse or extra rinse phase
after the first spin, you must first press START/STOP/PAUSE/
UNLOCK LID to unlock the lid.
PRESOAK (on some models)
This option can be used to automatically add a presoak
time to a wash cycle. Items will gently tumble through the
detergent and water for the selected time to help loosen tough
stains.
6
5
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.
Items to wash:
Cycle:
Temperature*:
Spin
Speed:
Cycle Details:
Sturdy fabrics,
colorfast items, towels,
jeans
Jeans Hot
Warm
Cool
Cold
Tap Cold
High Use this cycle for heavily soiled or sturdy items. This cycle uses
spray rinses only. Use this cycle for cleaning the interior of the
washer. See “Washer Care.”
Casual and mixed
loads, jeans, towels,
sturdy fabrics
Deep Water
Wash
Hot
Warm
Cool
Cold
Tap Cold
High Provides additional water and alternating wash action for
heavily soiled mixed loads. Water-level sensing process may
take longer for some items than for others because they will
absorb more water than other fabric types.
Cotton heavy soiled
bright or darkly colored
items, linens, casual,
and mixed loads
Power Wash Hot
Warm
Cool
Cold
Tap Cold
High Use this cycle to wash heavily soiled or sturdy items. The
washer may take additional time for the water level sensing
to occur due to these items absorbing more water than other
fabrics. This cycle complies with SASO 2885 (standard cotton
program 40°C using Cold temperature and standard cotton
program 60°C using Hot temperature).
Large items such as
sheets, sleeping bags,
small comforters,
jackets, small
washable rugs
Bulky/Sheets Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash large items such as jackets and small
comforters. The washer will fill with enough water to wet down
the load before the wash portion of the cycle begins, and uses
a higher water level than other cycles.
*All rinses are cold.
7
7
Items to wash:
Cycle:
Temperature*:
Spin
Speed:
Cycle Details:
Swimsuits and items
requiring rinsing
without detergent
Rinse &
Spin
Cold rinse only High Combines a rinse and high-speed spin for loads requiring
an additional rinse cycle or to complete a load after power
interruption. Also use for loads that require rinsing only.
Dripping wet or
hand-washed items
Drain &
Spin
N/A High This cycle uses a spin to shorten drying times for heavy fabrics
or special-care items washed by hand. Use this cycle to drain
washer after cancelling a cycle or completing a cycle after a
power failure.
Bright or darkly colored
cottons, linens, casual,
and mixed loads
Cold Wash Cold
Tap Cold
High Cold water with an additional wash action gently lifts
stains while caring for fabrics. Settings may be adjusted
as desired but must use only cold water settings.
Machine-wash silks,
lingerie, washable
wools
Delicate Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash lightly soiled garments indicating
“Machine Washable Silks” or “Gentle” cycle on the care label.
Place small items in mesh garment bags before
washing. This cycle features a spray rinse.
No-iron fabrics,
cottons, perm. press,
linens, synthetics
Casual Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash loads of no-iron fabrics such as sport
shirts, blouses, casual business clothes, permanent press, and
blends.
Cottons, linens, and
mixed garment loads
Normal Hot
Warm
Cool
Cold
Tap Cold
High Use this cycle for normally soiled cottons and mixed fabric
loads. This cycle features a progressive spray rinse.
Lightly soiled shirts,
blouses, trousers,
pants, and dresses
Wrinkle
Control
Hot
Warm
Cool
Cold
Tap Cold
Med This cycle combines low-speed tumbling and medium speed
spin for gentle fabric care and reduced wrinkling.
Machine-wash silks,
handwash fabrics
Hand Wash Hot
Warm
Cool
Cold
Tap Cold
Low Use this cycle to wash lightly soiled items indicating
“Machine Washable Silks” or “Gentle” cycle on the care
label. Place small items in mesh garment bags before
washing. This cycle uses a higher, preset water level.
Heavily soiled fabrics Soak Hot
Warm
Cool
Cold
Tap Cold
No Spin Use this cycle to soak small spots of set-in stains on fabrics.
The washer will use intermittent agitation and soaking. After
time has expired, water will drain, but the washer will not spin.
Cycle is complete.
Small loads,
cottons, polyester,
perm. press
Quick Wash Hot
Warm
Cool
Cold
Tap Cold
High Use this cycle to wash small, lightly soiled loads of
2–3 items that are needed in a hurry. This cycle features
a spray rinse.
CYCLE GUIDE
For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.
*All rinses are cold.
8
USING YOUR WASHER
an earthed
earth
Ƀ Empty pockets. Loose change, buttons, or any small
object can pass under the HE agitator and become trapped,
causing unexpected sounds.
Ƀ Sort items by recommended cycle, water temperature,
and colorfastness.
Ƀ Separate heavily soiled items from lightly soiled.
Ƀ Separate delicate items from sturdy fabrics.
Ƀ Do not dry items if stains remain after washing, because
heat can set stains into fabric.
Ƀ Treat stains promptly.
Ƀ Close zippers, fasten hooks, tie strings and sashes, and
remove non-washable trim and ornaments.
Ƀ Mend rips and tears to avoid further damage to items during
washing.
Helpful Tips:
Ƀ When washing water-proof or water-resistant items,
load evenly.
Ƀ Use mesh garment bags to help avoid tangling when wash-
ing delicate or small items.
Ƀ Turn knits inside out to avoid pilling. Separate lint-takers from
lint-givers. Synthetics, knits, and corduroy fabrics will pick up
lint from towels, rugs, and chenille fabrics.
NOTE: Always read and follow fabric care label instructions
to avoid damage to your items.
1. Sort and prepare your laundry
Add a measured amount of HE
detergent or single-dose laundry packet
into the basket.
If using Oxi-type boosters, color-safe
bleach, or fabric-softener crystals, add
to the bottom of the washer basket before adding clothes.
IMPORTANT: Use only High Efficiency detergents. The
package will be marked “HE” or “High Efficiency.” Using regular
detergent will likely result in longer cycle times and reduced
rinsing performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance.
NOTE: Follow the manufacturer’s instructions to determine the
amount of laundry products to use.
2. Add laundry products
9
5. Add fabric softener
Pour a measured amount of liquid fabric
softener into dispenser; always follow
manufacturer’s directions for correct amount
of fabric softener based on your load size.
Dilute liquid fabric softener by filling the
dispenser with warm water until liquid reaches the underside
of the rim. See max fill line arrows.
4. Add liquid chlorine bleach
to dispenser
Liquid
Chlorine Bleach
Do not overfill, dilute, or use more than 1 cup (236 mL). Do not
use color-safe bleach or Oxi products in the same cycle with
liquid chlorine bleach.
Turn cycle knob to choose your wash cycle. For more
information, see “Cycle Guide.”
6. Select cycle
3. Load laundry into washer
Load garments in loose heaps evenly around
basket wall. For best results, do not pack
the load tightly. Do not wrap large items
such as sheets around the HE agitator; load
them in loose piles around the sides of the
basket. Try mixing different-sized items to
reduce tangling.
IMPORTANT: Do not tightly pack or force items into washer.
Items need to move freely for best cleaning and to reduce
wrinkling and tangling.
MAX FILL
Fabric softener
Water
10
Wash Temp
Suggested Fabrics
8. Select wash temperature
Once you select a cycle, select the wash temperature
by turning the Wash Temp knob to the desired setting.
NOTE: Always read and follow fabric care label instructions to
avoid damage to your garments.
9. Select rinse option and presoak
(on some models)
Set at “Yes” to add an extra rinse or a presoak time to your
cycle.
10. Press START/STOP/PAUSE
/UNLOCK LID to begin wash cycle
Press START/STOP/PAUSE/UNLOCK LID to start the wash
cycle. When the cycle has finished, the Done indicator will light.
Promptly remove garments after cycle has completed to avoid
odor, reduce wrinkling, and rusting of metal hooks, zippers, and
snaps.
Unlocking the lid to add garments
If you need to open the lid to add 1 or 2 missed garments:
Press START/STOP/PAUSE/UNLOCK LID; the lid will unlock
once the washer movement has stopped. This may take several
minutes if the load was spinning at high speed. Then close lid
and press START/STOP/PAUSE/UNLOCK LID again to restart
the cycle. If lid is left open for more than 10 minutes, the water
will pump out automatically.
Manually soaking garments
Press START/STOP/PAUSE/UNLOCK LID and keep the lid
closed. After items have soaked for the desired time, press
START/STOP/PAUSE/UNLOCK LID to resume the wash cycle.
Cool
Warm water is added to assist in
soil removal and to help dissolve
detergents.
Cool is slightly warmer than Cold.
Dark colors that
bleed or fade
Light soils
Hot
Some cold water is added to save
energy. This may be cooler than your
hot water heater setting.
Warm
Some cold water will be added, so
this may be cooler than what your
previous washer provided.
Cold
Warm water may be added to assist
in soil removal and to help dissolve
detergents.
Whites and pastels
Durable items
Heavy soils
Bright colors
Moderate to light soils
Colors that bleed
or fade
Light soils
Dark colors that
bleed or fade
Light soils
Tap Cold
This is the temperature
from your faucet.
7. Select soil level
Soil Level settings adjust the agitation time as needed for your
load. The Light setting is for lightly soiled garments and the
Heavy and Extra Heavy settings are for garments that need
longer wash time to release the soils from the fabric.
Appearance may vary.
Appearance may vary.
Appearance may vary.
11
WASHER MAINTENANCE
Replace inlet hoses after 5 years of use to reduce the risk
of hose failure. Periodically inspect and replace inlet hoses
if bulges, kinks, cuts, wear, or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
NOTE: This washer does not include inlet hoses. See the
Installation Instructions for more information.
WATER INLET HOSES
WASHER CARE
Recommendations to Help Keep Your Washer
Clean and Performing at its Best
1. Always use High Efficiency (HE) detergents and follow the
detergent manufacturer’s instructions regarding the amount
of detergent to use. Never use more than the recommended
amount because that may increase the rate at which
detergent and soil residue accumulate inside your washer,
which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not
exclusively cold-water washes) because they do a better
job of controlling the rate at which soils and detergent
accumulate.
3. Always leave the washer lid open between uses to help dry
out the washer and prevent the buildup of odor-causing
residue.
Cleaning Your Top Loading Washer
Read these instructions completely before beginning the
routine cleaning processes recommended below. This washer
maintenance procedure should be performed, at a minimum,
once per month or every 30 wash cycles, whichever occurs
sooner, to control the rate at which soils and detergent may
otherwise accumulate in your washer.
Cleaning the Inside of the Washer
To keep your washer odor-free, follow the usage instructions
provided above and use this recommended monthly cleaning
procedure:
Recommended Cycle for Cleaning the Washer
Refer to the “Cycle Guide” for the optimal cycle for cleaning
the inside of the washer. Use this cycle with Washer Cleaner or
liquid chlorine bleach as described below.
Begin procedure
1. Clean Washer Cycle Procedure (recommended for best
performance):
a. Open the washer lid and remove any clothing or items.
b. Place a Washer Cleaner tablet in the bottom of the
washer basket.
c. Do not add any detergent or other chemical to the washer
when following this procedure.
d. Close the washer lid.
e. Select the cycle recommended for cleaning the inside of
the washer.
f. Press the START/STOP/PAUSE/UNLOCK LID button to
start the cycle.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press START/STOP/PAUSE/UNLOCK LID
once. After the cycle has stopped, run a Rinse & Spin cycle
to rinse cleaner from washer.
WASHER CARE (cont.)
2. Chlorine Bleach Procedure (Alternative):
a. Open the washer lid and remove any clothing or items.
b. Add 1 cup (236 mL) of liquid chlorine bleach to the
bleach compartment.
NOTE: Use of more liquid chlorine bleach than is
recommended above could cause washer damage
over time.
c. Close the washer lid.
d. Do not add any detergent or other chemical
to the washer when following this procedure.
e. Select the cycle recommended for cleaning the inside
of the washer.
f. Press the START/STOP/PAUSE/UNLOCK LID button to
start the cycle.
NOTE: For best results, do not interrupt cycle. If cycle must
be interrupted, press START/STOP/PAUSE/UNLOCK LID
once. After the cycle has stopped, run a Rinse & Spin cycle
to rinse bleach from washer.
Cleaning the Dispensers
After a period of using your washer, you may find some residue
buildup in the washer’s dispensers. To remove residue from
the dispensers, wipe them with a damp cloth and towel dry.
Do not attempt to remove the dispensers or trim for cleaning.
The dispensers and trim are not removable. If your model has
a dispenser drawer, however, remove the drawer and clean it
before or after you run the Clean Washer cycle. Use an all-
purpose surface cleaner, if needed.
Cleaning the Outside of the Washer
Use a soft, damp cloth or sponge to wipe away any spills. Use
only mild soaps or cleaners when cleaning external washer
surfaces.
IMPORTANT: To avoid damaging the washer’s finish, do not
use abrasive products.
12
an earthed
earth
Operate your washer only when you are home. If moving, or
not using your washer for a period of time, follow these steps:
1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due
to water-pressure surge.
WINTER STORAGE CARE
IMPORTANT: To avoid damage, install and store washer
where it will not freeze. Some water may stay in hoses, and
freezing can damage washer. If storing or moving during
freezing weather, winterize your washer.
To winterize washer:
1. Shut off both water faucets; disconnect and drain
water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run
washer on Rinse & Spin cycle for about 30 seconds to mix
antifreeze and remaining water.
3. Unplug washer or disconnect power.
NON-USE AND VACATION CARE
TRANSPORTING YOUR WASHER
1. Shut off both water faucets. Disconnect and drain
water inlet hoses.
2. If washer will be moved during freezing weather, follow
“Winter Storage Care” directions before moving.
3. Disconnect drain hose from drain system and drain any
remaining water into a pan or bucket. Disconnect drain
hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back
inside washer. If you do not have packing tray, place heavy
blankets or towels into basket opening. Close lid and place
tape over lid and down front of washer. Keep lid taped
until washer is placed in new location. Transport washer in
upright position.
REINSTALLING/USING WASHER AGAIN
To reinstall washer after non-use, vacation, winter storage,
or moving:
1. Refer to Installation Instructions to locate, level, and
connect washer.
2. Before using again, run washer through the following
recommended procedure:
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
2. Plug in washer or reconnect power.
3. Run washer through jeans cycle to clean washer and
remove any antifreeze. Use half the manufacturer’s
recommended amount of detergent for a medium-size load.
IMPORTANT:
To prevent damage to washer and personal injury, any transport/
installation of washer requires two-person handling.
IMPORTANT:
To prevent damage to washer and personal injury, any transport/
installation of washer requires two-person handling.
13
TROUBLESHOOTING
If you experience Possible Causes Solution
Vibration or Off-Balance
Check the following for
proper installation or
see “Using Your Washer”
section.
Feet may not be in contact
with the floor.
Front and rear feet must be in firm contact with floor, and
washer must be level to operate properly.
Washer may not be level. Check floor for flexing or sagging. If flooring is uneven,
a 3/4" (19 mm) piece of plywood under your washer
will reduce sound.
See “Level the Washer” in Installation Instructions.
Load could be unbalanced. Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use jeans cycle and Heavy or Extra Heavy Soil Level for
oversized, non-absorbent items such as comforters or poly-filled
jackets. See “Cycle Guide”.
See “Cycle Guide” and “Using Your Washer” in this Use and
Care Guide.
Noises
Clicking or metallic noises Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall
between basket and tub or may block pump. It may be necessary to
call for service to remove items.
It is normal to hear metal items on clothing such as metal snaps,
buckles, or zippers touch against the basket.
Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound
with periodic gurgling or surging as final amounts of water are
removed during the Drain/Spin cycles.
Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have started
the washer. This is normal.
Whirring Basket deceleration may be occurring. You may hear the whirring sound of the basket decelerating. This is
normal.
Water Leaks
Check the following
for proper installation:
Washer not level. Water may splash off basket if washer is not level.
Fill hoses not attached tightly. Tighten fill hose connection.
Fill hose washers. Make sure all four fill hose flat washers are properly seated.
Drain hose connection. Pull drain hose from washer cabinet and properly secure it to drain
pipe or laundry tub.
Check household plumbing for leaks
or clogged sink or drain.
Water can back up out of a clogged sink or drain pipe. Check all
household plumbing for leaks (laundry tubs, drain pipe, water pipes,
and faucets).
Washer not loaded as recommended. Unbalanced loading can cause basket to be out of alignment
and cause water to splash off tub. See “Using Your Washer”
for loading instructions.
First try the solutions suggested here to possibly avoid the cost of a service call.
14
First try the solutions suggested here to possibly avoid the cost of a service call.
TROUBLESHOOTING
Check proper electrical supply. Plug power cord into an earthed outlet.
Do not use an extension cord.
Ensure there is power to outlet.
Reset a tripped circuit breaker. Replace any blown fuses.
NOTE: If problems continue, contact an electrician.
Normal washer operation. Lid must be closed for washer to run.
Washer will pause during certain phases of cycle. Do not
interrupt cycle.
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating that
the washer was
unable to pump out water
within 10 minutes)
Small items may have been caught
in pump or between basket and tub,
which can slow draining.
Empty pockets and use garment bags for small items.
Use a cycle with a low spin speed. Cycles with lower spin speeds remove less water than cycles
with high spin speeds. Use the recommended cycle/spin speed
for your garment. To remove extra water in the load, select
Drain & Spin. Load may need to be rearranged to allow even
distribution of the load in the basket.
The washer may be tightly packed
or unbalanced.
Tightly packed or unbalanced loads may not allow the washer
to spin correctly, leaving the load wetter than normal. Evenly
arrange the wet load for balanced spinning. Select the Drain &
Spin cycle to remove excess water. See “Using Your Washer”
for loading recommendations.
If you experience Possible Causes Solution
Washer Not Performing As Expected
Washer won’t run or fill,
washer stops working,
or wash light remains
on (indicating that the
washer was unable to fill
appropriately)
Check for proper water supply. Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
15
TROUBLESHOOTING
If you experience Possible causes Solution
Washer Not Performing As Expected (cont.)
Washer not draining/
spinning, loads are
still wet, or spin light
remains on (indicating
that the washer was
unable to pump out water
within 10 minutes) (cont.)
Check plumbing for correct drain hose
installation. Drain hose extends into
standpipe further than 4.5" (114 mm).
Check drain hose for proper installation. Use drain hose form
and securely attach to drain pipe or tub. Do not tape over drain
opening. Lower drain hose if the end is higher than 96" (2.4 m)
above the floor. Remove any clogs from drain hose.
Too much detergent causing suds to
slow or stop draining and spinning.
Always measure and follow detergent directions for your load.
To remove extra suds, select Rinse & Spin.
Do not add detergent.
Dry spots on load
after cycle
High speed spins extract more
moisture than your previous washer.
The high spin speeds combined with air flow during the final spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Added extra garments to the load
after the sensing/fill phase.
Add only one or two additional garments after washer has started.
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet,
and have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled
wash temperatures.
This washer uses cooler wash and rinse water temperatures
than traditional top-load washers. This includes cooler hot and
warm washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Not using HE detergent or using too
much HE detergent.
The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Washer not loaded as recommended. The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer has started.
Use Bulky Items cycle for higher water fill, or set Water Level knob
to Deep Water Wash setting. See “Cycle Guide” to match your load
with the best cycle.
Sand, pet hair, lint,
etc. on load after
washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Add 2 Rinses to the selected cycle and/or use PowerWash cycle or
Deep Water Wash option.
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed;
however, items will be wetter than those using a higher speed spin.
Use Bulky Items cycle for higher water fill, or set Water Level knob
to Deep Water Wash setting. See the “Cycle Guide” to match your
load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
First try the solutions suggested here to possibly avoid the cost of a service call.
16
TROUBLESHOOTING
If you experience Possible Causes Solution
Washer Not Performing As Expected (cont.)
Not cleaning or
removing stains
Added more water to washer. Washer senses load size and adds correct amount of water.
This is normal and necessary for clothes to move. It is normal
for the wash load to be not completely covered in water.
Added water results in less effective cleaning.
Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only one or two additional garments after washer has started.
Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer from operating
correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Not using correct cycle for fabric type. Use a higher soil level cycle option and warmer wash temp
to improve cleaning.
Use PowerWash cycle for tough cleaning. See the “Cycle Guide”
to match your load with the best cycle.
Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products directly onto load.
Not washing like colors together. Wash like colors together and remove promptly after the cycle
is complete to avoid dye transfer.
Incorrect dispenser
operation
Clogged dispenser. Load dispensers before starting a cycle.
Use only liquid chlorine bleach in the bleach dispenser. Use only
fabric softener in the fabric softener dispenser.
Rinse Option knob not set for fabric
softener option.
Set Rinse Option knob to 1 Rinse with Fabric Softener or 2 Rinses
with Fabric Softener when using fabric softener dispenser.
Fabric damage Sharp items were in pockets during
wash cycle.
Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Strings and straps could have tangled. Tie all strings and straps before starting wash load.
Items may have been damaged
before washing.
Mend rips and broken threads in seams before washing.
Fabric damage can occur if load is
tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only one or two additional garments after washer has started.
Liquid chlorine bleach may have been
added incorrectly.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
Do not place load items on top of bleach dispenser when loading
and unloading washer.
Garment care instructions may not
have been followed.
Always read and follow garment manufacturer’s care label
instructions. See the “Cycle Guide” to match your load with the
best cycle.
First try the solutions suggested here to possibly avoid the cost of a service call.
17
If you experience Possible Causes Solution
Washer Not Performing As Expected (cont.)
Odors Monthly maintenance not done
as recommended.
See “Washer Care” in Washer Maintenance.
Unload washer as soon as cycle is complete.
Using too much detergent. Be sure to measure correctly. Always follow the
manufacturer’s directions.
See “Washer Care” section.
Lid Locked light
is flashing
The lid is not closed. Close the lid. The washer will not start or fill with the lid open.
A cycle was stopped or paused using
the Start/Pause/Cancel button.
The washer may still be spinning. The lid will not unlock until the
basket has stopped spinning. This may take several minutes if
washing large loads or heavy fabrics.
Single-dose laundry
packet not dissolving
Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding
clothes. Do not add packet to dispenser. Follow the manufacturer’s
instructions to avoid damage to your garments.
Washer pumps out water
before finishing cycle
Lid is left open for more than
10 minutes.
Make sure lid is closed before starting a cycle and/or during
prewash (soak).
First try the solutions suggested here to possibly avoid the cost of a service call.
TROUBLESHOOTING
EU representative: Whirlpool EMEA S.p.A., Via Carlo Pisacane n. 1, 20016 Pero (MI), Italy.
Manufacturer: Whirlpool Corporation, 2000 N M 63, Benton Harbor, MI 49022 USA.
For more information, visit us at www.whirlpool.sa or contact the dealer from whom you purchased your washer or a Whirlpool authorized
service company.
18
NOTES
©2019 All rights reserved.
W11371740C 09/19
W11371740C
2019©
09/19
StartPauseCancel
10
Via Carlo Pisacane n. 1, 20016 Pero (MI), ItalyWhirlpool EMEA S.p.A.
Whirlpool Corporation, 2000 N M 63, Benton Harbor, MI 49022 USA
Whirlpool
16
HE
HE
PowerWash
Rinse Option
1 Rinse 1Rinse Option
Fabric Softener2 Rinses 2Fabric Softener
15
10
1144.5
962.4
Rinse & Spin
HE
Bulky Items
Deep Water WashWater Level
PowerWash2
Deep Water Wash
Bulky Items
Deep WaterWater Level
Wash
14
10
13
193/4
12
.1
.2
.1
R.V11 .2
30
.3
.1
.2
.3
.4
.5
.6
.7
.1
.2
.1
.2
.3
ﺮﯾﺬﺤﺗ
ﺔﯾﺋﺎﺑرﮭﻛﻟا ﺔﻣدﺻﻟا رطﺧ
.ﺾﯾرﺄﺘﻟا ﺔﻛﻮﺷ ﺔﻟازﺈﺑ ﻢﻘﺗ ﻻ
.
ً
ﻻوﺣﻣ مدﺧﺗﺳﺗ ﻻ
.ﺔﻟﺎطإ كﻠﺳ مدﺧﺗﺳﺗ ﻻ
.ﺔﯾﺑرﮭﻛﻟا ﺔﻣدﺻﻟا وأ ،ﻖﯾرﺣﻟا وأ توﻣﻟا ﻰﻟإ تﺎﻣﯾﻠﻌﺗﻟا هذھ عﺎﺑﺗا مدﻋ يدؤﯾ نأ نﻛﻣﯾ
.ﺾﯾرﺄﺘﻟا ﺬﺧﺄﻣ ﻲﻓ ﺲﺑﺎﻘﻟا ﻞﺧدأ
11
5
HE .1
.2
.3
30
.1
STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
.2
2361
STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
10
WashTemp
WASHTEMPERATURE.8
Wash Temp
.9
START/STOP/PAUSE/.10
UNLOCKLID
STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
10
STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
Cool
Hot
Warm
Cold
TapCold
.7
9
.5
.4
مبي ض كلور سائل
2361
.6
.3
HE
الأقصى المشار
8
ﻖﯾرﺣﻟا رطﺧ
ﻲﻓ لﺎﻌﺗﺷﻻا ﺔﻌﯾرﺳ ىرﺧأ لﺋاوﺳ وأ نﯾﻟوزﺎﻐﻟﺎﺑ ﺔﻠﻠﺑﻣ ءﺎﯾﺷأ ادﺑأ ﻊﺿﺗ ﻻ
.ﺔﻟﺎﺳﻐﻟا
ﺔﻟﺎﺳﻏ يأ ﻊﯾطﺗﺳﺗ ﻻ.ﺎﻣﺎﻣﺗ تﯾزﻟا ﺔﻟازإ
ﻲﻓ ﺎﻣﺑ) توﯾزﻟا نﻣ عوﻧ يأ ﻰﺿﻣ تﻗو يأ ﻲﻓ سﻣﻻ ءﻲﺷ يأ فﻔﺟﺗ ﻻ
.(ﻲﮭطﻟا توﯾز كﻟذ
ﻰﻟإ يدؤﯾ كﻟذﺑ مﺎﯾﻘﻟا نإ .ﻖﯾرﺣ وأ رﺎﺟﻔﻧا وأ ةﺎﻓوﻟا
رﯾذﺣﺗ
Ƀ
HE
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
.1
HE
HE
High Efficiency
.2
ﺮﯾﺬﺤﺗ
ﺔﯾﺋﺎﺑرﮭﻛﻟا ﺔﻣدﺻﻟا رطﺧ
.ﺾﯾرﺄﺘﻟا ﺔﻛﻮﺷ ﺔﻟازﺈﺑ ﻢﻘﺗ ﻻ
.
ً
ﻻوﺣﻣ مدﺧﺗﺳﺗ ﻻ
.ﺔﻟﺎطإ كﻠﺳ مدﺧﺗﺳﺗ ﻻ
.ﺔﯾﺑرﮭﻛﻟا ﺔﻣدﺻﻟا وأ ،ﻖﯾرﺣﻟا وأ توﻣﻟا ﻰﻟإ تﺎﻣﯾﻠﻌﺗﻟا هذھ عﺎﺑﺗا مدﻋ يدؤﯾ نأ نﻛﻣﯾ
.ﺾﯾرﺄﺘﻟا ﺬﺧﺄﻣ ﻲﻓ ﺲﺑﺎﻘﻟا ﻞﺧدأ
7
Rinse & Spin
High
Drain & Spin
High
Cold Wash
Cold
Tap Cold
High
Hot
Warm
Cool
Cold
Tap Cold
Low
Casual
Hot
Warm
Cool
Cold
Tap Cold
Low
Normal
Hot
Warm
Cool
Cold
Tap Cold
High
Wrinkle
Control
Hot
Warm
Cool
Cold
Tap Cold
Med
Hand Wash
Hot
Warm
Cool
Cold
Tap Cold
Low
SoakHot
Warm
Cool
Cold
Tap Cold
No Spin
Quick Wash
Hot
Warm
Cool
Cold
Tap Cold
High
2-3
6
SENSINGFILL
StartStopPauseUnlock Lid
WASH
RINSE
SPIN
DONE
LIDLOCKED
.STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
EXTRARINSE
STARTSTOPPAUSEUNLOCK LID
PRESOAK
6
5
JeansHot
Warm
Cool
Cold
Tap Cold
High
Deep Water
Wash
Hot
Warm
Cool
Cold
Tap Cold
High
Power Wash
Hot
Warm
Cool
Cold
Tap Cold
High
SASO 2885
6040
BulkySheets
Hot
Warm
Cool
Cold
Tap Cold
Low
7
5
SOILLEVEL
WASHTEMP
Ƀ
Ƀ
Ƀ
1
START/STOP/PAUSE/UNLOCKLIDBUTTON
Ƀ
Ƀ
Ƀ
3
STARTSTOPPAUSEUNLOCK LID
STARTSTOPPAUSEUNLOCK LID
2
5
3
1
4
2
5
4
3
6
1 2
7
4
3
4
:)GSO GULF
:)GSO GULF
Ƀ
Ƀ
Ƀ
Ƀ
Ƀ
4KMVWC410JW0
4KMVWC420JW0
4KMVWC430JW0
4KMVWC440JW0
240-220
60
4.0
850
3315
17. 6 8
)GSO GULF
17. 6 8
)GSO GULF
121
862
55
GSO GULF
690
GSO GULF
138
431092
27½699
27686
Lpa: 58
10–/+
3
n
n
LidLocked
STARTSTOPPAUSEUNLOCK LID
10
ﻖﯾرﺣﻟا رطﺧ
ﻲﻓ لﺎﻌﺗﺷﻻا ﺔﻌﯾرﺳ ىرﺧأ لﺋاوﺳ وأ نﯾﻟوزﺎﻐﻟﺎﺑ ﺔﻠﻠﺑﻣ ءﺎﯾﺷأ ادﺑأ ﻊﺿﺗ ﻻ
.ﺔﻟﺎﺳﻐﻟا
ﺔﻟﺎﺳﻏ يأ ﻊﯾطﺗﺳﺗ ﻻ.ﺎﻣﺎﻣﺗ تﯾزﻟا ﺔﻟازإ
ﻲﻓ ﺎﻣﺑ) توﯾزﻟا نﻣ عوﻧ يأ ﻰﺿﻣ تﻗو يأ ﻲﻓ سﻣﻻ ءﻲﺷ يأ فﻔﺟﺗ ﻻ
.(ﻲﮭطﻟا توﯾز كﻟذ
ﻰﻟإ يدؤﯾ كﻟذﺑ مﺎﯾﻘﻟا نإ .ﻖﯾرﺣ وأ رﺎﺟﻔﻧا وأ ةﺎﻓوﻟا
رﯾذﺣﺗ
ﺮﯾﺬﺤﺗ
ﺔﯾﺋﺎﺑرﮭﻛﻟا ﺔﻣدﺻﻟا رطﺧ
.ﺾﯾرﺄﺘﻟا ﺔﻛﻮﺷ ﺔﻟازﺈﺑ ﻢﻘﺗ ﻻ
.
ً
ﻻوﺣﻣ مدﺧﺗﺳﺗ ﻻ
.ﺔﻟﺎطإ كﻠﺳ مدﺧﺗﺳﺗ ﻻ
.ﺔﯾﺑرﮭﻛﻟا ﺔﻣدﺻﻟا وأ ،ﻖﯾرﺣﻟا وأ توﻣﻟا ﻰﻟإ تﺎﻣﯾﻠﻌﺗﻟا هذھ عﺎﺑﺗا مدﻋ يدؤﯾ نأ نﻛﻣﯾ
.ﺾﯾرﺄﺘﻟا ﺬﺧﺄﻣ ﻲﻓ ﺲﺑﺎﻘﻟا ﻞﺧدأ
2
n
n
3 n
n
n
n
n
n
n
.Whirlpool
n
n
Whirlpool
n
n
n
n
n
n
2
3
4
5
6
8
11
13
W11371740C
4KMVWC420JW0
4KMVWC440JW0
4KMVWC410JW0
4KMVWC430JW0
