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Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect Phone.
When calling a number with your Uconnect Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can push the Voice
Command
button and say the sequence you wish to
enter, followed by the word “Send.” For example, if
required to enter your PIN followed with a pound, (3
7 4 6 #), you can push the Voice Command
button
andsay,“3746#Send.” Saying a number, or
sequence of numbers, followed by “Send,” is also to be
used for navigating through an automated customer
service center menu structure, and to leave a number
on a pager.
You can also send stored Uconnect phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to
call and then push the Voice Command
button and
say “Send.” The system will prompt you to enter the
name or number and say the name of the phonebook
entry you wish to send. The Uconnect Phone will then
send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 169
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