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Trouble Shooting
Problem
Fridge-Freezer
does not operate
Before calling for service, check this list.
It may save you both time and expense.
This list includes common occurrences that are not the result
of defective workmanship or materials in this appliance.
Possible Causes
• Power plug may be unplugged from the electric outlet.
Plug it in securely.
• House fuse has blown or circuit breaker has tripped.
Check and/or replace fuse and reset circuit breaker.
• Power cut.
Check other power outlets.
Fridge or Freezer
Compartment
Temperature too
warm
• Temperature control not set on proper position.
Refer to Temperature Control section.
• Appliance is placed close to heat source.
• Warm weather-frequent door openings.
• Door left open for a long time.
• Package holding door open or blocking air duct in
freezer compartment.
Vibration or
Rattling or
Abnormal Noise
• The floor on which the fridge-freezer is installed
may be uneven or the fridge-freezer may be unstable.
Make it even by rotating front leveling feet.
• Unnecessary objects placed in the back side of the
fridge-freezer.
Frost or Ice
Crystals on frozen
Food
• Door may have been left ajar or package holding door open.
• Too frequent or too long door openings.
• Frost within package is normal.
Moisture forms on
Cabinet Surface
• This phenomenon is likely to occur in a wet space.
Wipe it with a dry towel.
27
Trouble Shooting
Moisture collects
inside
• Too frequent or too long door openings.
In humid weather, air carries moisture into fridge when
doors are opened.
Fridge has odor
Foods with strong odors should be tightly covered or wrapped.
Check for spoiled food.
Interior needs cleaning.
Refer to CLEANING section
Door not closing
properly
• Food package is keeping door open.
Move packages that keep door from closing.
• Fridge-freezer is not level.
Adjust the front leveling feet.
• The floor on which the fridge-freezer is installed may be uneven or
the fridge-freezer may be unstable.
Slightly raise the front side with the front leveling feet.
Interior light does
not work
• No power at outlet.
• Light lamp needs replacing or faulty LED module.
Refer to the Lamp Replacement section. if fitted with LED lighting,
call the manufacturer for a service technician.
DO NOT ATTEMPT TO REMOVE THE LED MODULE.
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