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Logitech Harmony Smart Control
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7. Try using a different computer to connect the Harmony device.
Devices do not respond to Harmony Smart Control
There are a number of reasons why Harmony Smart Control may not be able to control your devices after setup.
The latest information about solving this problem is available online in the support article Harmony Smart Control
Activity not working.
Support
Find answers to questions online
Answers to many of your questions can be found either in Logitech’s online knowledge base or in discussions in
Logitech’s user forums.
Logitech Harmony remote knowledge base
The knowledge base is a collection of articles written by our technical support group.
Visit our knowledgebase at http://www.logitech.com/support/universal-remotes.
Logitech Harmony remote user forum
If your question isn’t answered in the knowledge base, Logitech’s user forums are a valuable source of information.
There our customers and our technical support staff discuss questions posed by users like you.
Visit the Harmony Remote User Forums at http://forums.logitech.com/t5/Harmony-Universal-Remotes/ct-
p/harmony_remote_controls and search for “harmony team”. You will see articles posted by Harmony support
team members in chronological order.
Contact customer support:
Click the Support link in MyHarmony for a list of links to all available support options for your Harmony Smart
Control remote control.
Copyright
© 2013 Logitech. All rights reserved. Logitech, the Logitech logo, and other Logitech marks are owned by Logitech
and may be registered. All other trademarks are the property of their respective owners. Logitech assumes no
responsibility for any errors that may appear in this manual. Information contained herein is subject to change
without notice.