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37
CONCERN POTENTIAL CAUSE COMMON SOLUTION
DISPENSER (Ice & Water) (continued)
Dispenser will
not dispense
water.
• Dispenser lock out is
engaged.
• Water lter not seated
properly.
• Water lter is clogged.
• Household water line
valve is not open.
• Press and hold control lock for three
seconds.
• Remove and reinstall the water lter.
Be sure to push the lter rmly so that
you hear it lock solidly into position.
• Replace lter cartridge. Be sure to
remove protective caps and push the
lter rmly so that you hear it lock
solidly into position.
• Open household water line valve. See
CONCERN column AUTOMATIC ICE
MAKER.
Water has
an odd taste
and/or odor.
• Water has not been
dispensed for an
extended period of time.
• Unit not properly
connected to cold
water line.
• Draw and discard 10-12 glasses of
water to freshen the supply.
• Connect unit to cold water line that
supplies water to the kitchen faucet.
Water
pressure is
extremely
low.
• Cut-o and cut-on
pressures are too low
(well systems only).
• Reverse osmosis system
is in regenerative
phase.
• Have someone turn up the cut-o and
cut-on pressure on the water pump
system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during the
regenerative phase.
Water not
cold enough.
• As warmer tap water
goes through the
lter and enters the
water supply system
the chilled water is
pushed through to the
dispenser. Once the
chilled water is used up
it will take several hours
to bring the freshly
replaced water to a
cooler temperature.
• Add ice to cup or container before
dispensing water.
Before You Call (continued)
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