Common Troubleshooting of ToLife Air Purifiers, and How To Fix

ToLife air purifiers are famous for their advanced technology and quietness. However, like any electronic device, air purifiers can sometimes experience problems. In this guide, we'll explore some common troubleshooting steps to help you resolve potential problems with your ToLife air purifier and ensure optimal performance.

Air purifier will not turn on or respond to button controls.

- Check that the power plug is connected to a power outlet and the outlet is turned on.

- Check that air purifier is assembled correctly.

- Check to see if the power cord is damaged. If it is. stop using the air purifier and connect Customer Support.

Airflow is significantly insufficient.

- Make sure the filter is removed from its packaging and properly assembled.

- Leave 15 inches of clearance on all sides of the air purifier.

- Check if the filter is clogged with large particles. such as hair or lint.

- Replace the filter.

Air purifier makes an unusual noise while working.

- Make sure the filter is properly in place with plastic packaging removed.

- Make sure the air purifier is operating on a hard. flat. level surface.

- The air purifier may be damaged. ora foreign object may be inside. Stop using the unit and contact Customer Support. Do not try to repair the air purifier by yourself.

The air purifier produces an unpleasant smell.

- Clean the filter and aroma pad or replace if necessary.

- Make sure not use air purifier in an area with high humidity or while diffusing essential oils.

- Contact Customer Support.

You can find customer service phone number here.