User Manual Whirlpool WFG550S0HZ 5.0 cu. ft. Whirlpool® gas convection oven with Frozen Bake™ technology

Whirlpool WFG550S0HZ 5.0 cu. ft. Whirlpool® gas convection oven with Frozen Bake™ technology - Use Manual - Use Guide PDF.
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User Manual
  • User Manual - (English, French)
Specification
  • Specification Sheet - (English)
Dimension Guide
  • Dimension Guide - (English)
Installation Instruction
  • Installation Instructions - (English)



Owner's Guide Range

FEATURE GUIDE

WARNING! Food Poisoning Hazard

  • Do not let food sit in oven more than one hour before or after cooking.
  • Doing so can result in food poisoning or sickness.

COOKTOP USE

WARNING - Fire Hazard

  • Do not let the burner flame extend beyond the edge of the pan.
  • Turn off all controls when not cooking.
  • Failure to follow these instructions can result in death or fire.

Electric igniters automatically light the surface burners when control knobs are turned to (Ignite).

Before setting a control knob, place filled cookware on the grate. Do not operate a burner using empty cookware or without cookware on the grate.

To Set:

  1. Push in and turn knob counterclockwise to the Ignite position.
    IMPORTANT: All four surface burners will click. Only the burner with the control knob turned to the Ignite position will produce a flame.
  2. Turn knob to anywhere between Hi and Lo.

REMEMBER: When range is in use or (on some models) during the Self-Cleaning cycle, the entire cooktop area may become hot.

Power Failure

In case of prolonged power failure, the surface burners can be lit manually. Hold a lit match near a burner and turn knob counterclockwise to the Ignite position. After the burner lights, turn knob to setting.

Sealed Surface Burners

A. Burner cap

B. Burner base

C. Alignment pins

D. Igniter

E. Gas tube opening

IMPORTANT: Do not obstruct the flow of combustion and ventilation air around the burner grate edges.

Burner cap: Always keep the burner cap in place when using a surface burner. A clean burner cap will help avoid poor ignition and uneven flames. Always clean the burner cap after a spillover and routinely remove and clean the caps according to the “General Cleaning” section.

Gas tube opening: Gas must flow freely throughout the gas tube opening for the burner to light properly. Keep this area free of soil and do not allow spills, food, cleaning agents, or any other material to enter the gas tube opening. Keep spillovers out of the gas tube by always using a burner cap.

Burner ports: Check burner flames occasionally for proper size and shape as shown in the previous illustration. A good flame is blue in color, not yellow. Keep this area free of soil and do not allow spills, food, cleaning agents, or any other material to enter the burner ports.

To Clean:

IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Do not use oven cleaners, bleach, or rust removers.

  1. Remove the burner cap from the burner base and clean according to the “General Cleaning” section.
  2. Clean the gas tube opening with a damp cloth.
  3. Clean clogged burner ports with a straight pin as shown.
    Do not enlarge or distort the port. Do not use a wooden toothpick. If the burner needs to be adjusted, contact a trained repair specialist.
  4. Replace the burner cap, making sure the alignment pins are properly aligned with the burner cap.
  5. Turn on the burner. If the burner does not light, check cap alignment. If the burner still does not light, do not service the sealed burner yourself. Contact a trained repair specialist.

Grates

Models WFG525 and WFG550

The grates on this range cover the full width of the cooktop. The three grates interlock, using the hook formed into the grates. The flat end of the middle grate drops onto the hooks on the other grates as shown in the following illustration.

To install the grates, place the grate embossed “Left” on the left side of the cooktop. Place the grate embossed “Right” on the right side of the cooktop. Place the middle grate last, as shown in the previous illustration.

Burner Size

Select a burner that best fits your cookware. Burner positions will vary based on the model of your range.

Cookware

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.

Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid, and the material should be of medium-to-heavy thickness.

Rough finishes may scratch the cooktop or grates. Aluminum and copper may be used as a core or base in cookware.

Cookware material is a factor in how quickly and evenly heat is transferred which affects cooking results.

Cookware with nonstick surfaces should not be used under the broiler.

Check for flatness by placing the straight edge of a ruler across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and the cookware.

Use the following chart as a guide for cookware material characteristics.

For best results, the cookware should be centered above the burner with the bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of the pan.

Home Canning

When canning for long periods, alternate the use of surface burners between batches. This allows time for the most-recently used areas to cool.

  • Center the canner on the grate above the burner.
  • Do not place canner on two surface burners at the same time.
  • For more information, contact your local agricultural extension office or refer to published home canning guides. Companies that manufacture home canning products can also offer assistance.

OVEN USE

The normal operation of the range will include several noises that may be heard each time the bake or broil burners ignite during the cooking cycle:

  • Gas valves may make a “popping” sound when opening or closing.
  • Igniters will “click” several times until a flame is sensed.
  • A “poof” sound is heard when a bake or broil burner ignites.

Odors and smoke are normal when the oven is used the first few times or when it is heavily soiled.

IMPORTANT: The health of some birds is extremely sensitive to the fumes given off. Exposure to the fumes may result in death to certain birds. Always move birds to another closed and well-ventilated room.

NOTE: The convection fan will shut off when the oven door is opened. If the oven door remains open for too long, the heating elements will shut off until the oven door is closed. All timers, including any active Cook Time or Timed Cook functions, will continue to count down.

Electronic Oven Controls

Control Display

The display will flash when powered up or after a power loss. Press the Cancel keypad to clear. When oven is not in use, the time of day is displayed.

Fahrenheit and Celsius

The temperature is preset to Fahrenheit but can be changed to Celsius.

To change: Press and hold the Temp/Time up arrow keypad for 5 seconds. “°C” or “°F” will appear on the display. Repeat to change back.

To exit mode, press the Cancel keypad.

Keypress Tones

Activates or turns off the tones when a keypad is pressed.

To change: Press and hold LIGHT for 5 seconds. Repeat to change back.

To exit mode, press the Cancel keypad.

Demo Mode

IMPORTANT: This feature is intended for use on the sales floor with 120 V power connection and permits the control features to be demonstrated without heating elements turning on. If this feature is activated, the oven will not work.

To change: Press the Cancel keypad, the Cancel keypad, the Temp/Time up arrow keypad, TIMER SET/OFF. Repeat to change back and end Demo mode.

Tones

Tones are audible signals, indicating the following:

Basic Functions

One Tone

  • Valid keypad press
  • Oven is preheated (long tone).
  • Function has been entered.
  • Reminder, repeating every 20 seconds after the end-of-cycle tones

Three Tones

  • Invalid keypad press

Four Tones

  • End of cycle

Oven Temperature Control

IMPORTANT: Do not use a thermometer to measure oven temperature. Elements will cycle on and off as needed to provide consistent temperature but may run slightly hot or cool at any point in time due to this cycling. Most thermometers are slow to react to temperature change and will not provide an accurate reading due to this cycling.

The oven provides accurate temperatures; however, it may cook faster or slower than your previous oven, so the temperature can be adjusted to personalize it for your cooking needs. It can be changed in Fahrenheit or Celsius.

To Adjust Oven Temperature:

  1. Press and hold the Temp/Time down arrow keypad for 5 seconds until the oven display shows the current setting, for example “0°F CAL” or “00.”
  2. Press the Temp/Time up or down arrow keypad to increase or to decrease the temperature in 5°F (3°C) amounts. The adjustment can be set between 30°F (18°C) and -30°F (-18°C).
  3. Press the Start keypad.

Sabbath Mode (on some models)

For guidance on usage and a complete list of models with Sabbath mode, visit www.star-k.org.

The Sabbath mode sets the oven to remain on in a Bake setting until turned off. A Timed Bake can also be set to keep the oven on for only part of the Sabbath. The Oven Control Lockout feature will be disabled during the Sabbath mode. After the Sabbath mode is set, no tones will sound, the display will not show the temperature, the Kitchen Timer mode will be canceled (if active), and only the following keypads will function:

  • Temp/Time up and down arrow keypads
  • Cancel

When the oven door is opened or closed, the oven light will not turn on or off and the heating elements will not turn on or off immediately.

When power is restored after a power failure, the oven will return to Sabbath mode and remain Sabbath compliant with the bake elements off until the Cancel keypad is pressed.

Pressing the Cancel keypad at any time returns the oven to the normal cooking mode (not Sabbath compliant).

Before entering the Sabbath mode, it must be decided if the oven light is to be on or off for the entire Sabbath mode period. If the light is on when entering Sabbath mode, it will remain on for the entire time Sabbath mode is in use. If the light is off when entering Sabbath mode, it will remain off for the entire time Sabbath mode is in use. Opening the oven door or pressing LIGHT will not affect the oven light once Sabbath mode has been entered.

On the Holiday, the oven temperature can be changed once the oven is in Sabbath mode by pressing the Temp/Time up or down arrow keypad. The oven temperature will change 25°F (14°C) each time the Temp/Time up and down arrow keypads are pressed. Press the Start keypad to activate the new temperature. The display will not change and there will be no sounds during this adjustment.

To Activate and Bake Using Sabbath Mode:

  1. Press BAKE.
  2. Press the Temp/Time up or down arrow keypad.
  3. Press the Start keypad.
  4. Press and hold TIMER SET/OFF for 5 seconds. “SAb” will flash in the display.
  5. Press the Start keypad while “SAb” is flashing to enter Sabbath mode; otherwise, the entire cycle cancels out. “SAb” will stop flashing and remain on in the display. The oven is now in Sabbath mode and is Sabbath compliant.

Pressing the Cancel keypad at any time returns the oven to the normal cooking mode (not Sabbath compliant).

NOTE: If “SAb” does not appear in your display, the Sabbath mode is not active. After Sabbath mode is deactivated, you must activate Sabbath mode by completing steps 1 through 5.

To Set a Timed Bake Using Sabbath Mode (on some models):

  1. Press BAKE.
  2. Press the Temp/Time up or down arrow keypad to enter a temperature other than the one displayed.
  3. Press COOK TIME. The Cook Time oven indicator light will light up.
  4. Press the Temp/Time up or down arrow keypad to enter a cook time length.
  5. Press the Start keypad.
  6. Press and hold TIMER SET/OFF for 5 seconds. “SAb” will flash in the display.
  7. Press the Start keypad while “SAb” is flashing to enter Sabbath mode; otherwise, the entire cycle cancels out. “SAb” will stop flashing and remain on in the display. The oven is now in Sabbath mode and is Sabbath compliant. The Bake, On, and Cook Time indicator lights will be displayed.

When the set cook time ends, the oven will shut off automatically and the indicator lights will turn off, indicating the end of the cycle.

Pressing the Cancel keypad at any time returns the oven to the normal cooking mode (not Sabbath mode compliant).

NOTE: If “SAb” does not appear in your display, the Sabbath mode is not active. After Sabbath mode is deactivated, you must activate Sabbath mode by completing steps 1 through 5.

To Set a Delayed Timed Bake Using Sabbath Mode (on some models):

WARNING - Food Poisoning Hazard

Do not let food sit in oven more than one hour before or after cooking.

Doing so can result in food poisoning or sickness.

  1. Press BAKE.
  2. Press the Temp/Time up or down arrow keypad to enter a temperature other than the one displayed.
  3. Press COOK TIME. The Cook Time oven indicator light will light up.
  4. Press the Temp/Time up or down arrow keypad to enter a cook time length.
  5. Press DELAY START. The Delay indicator light will light up.
  6. Press the Temp/Time up or down arrow keypad to enter a start time.
  7. Press the Start keypad.
  8. Press and hold TIMER SET/OFF for 5 seconds. “SAb” will flash in the display.
  9. Press the Start keypad while “SAb” is flashing to enter Sabbath mode; otherwise, the entire cycle cancels out. “SAb” will stop flashing and remain on in the display. The oven is now in Sabbath mode and is Sabbath compliant. The On and Delay indicator lights will be displayed.

When the start time is reached, the Bake, On, and Cook Time indicator lights will automatically turn on. When the set cook time ends, the oven will shut off automatically and the indicator lights will turn off, indicating the end of the cycle.

Pressing the Cancel keypad at any time returns the oven to the normal cooking mode (not Sabbath mode compliant).

NOTE: If “SAb” does not appear in your display, the Sabbath mode is not active. After Sabbath mode is deactivated, you must activate Sabbath mode by completing steps 1 through 5.

Keep Warm

WARNING - Food Poisoning Hazard

Do not let food sit in oven more than one hour before or after cooking.

Doing so can result in food poisoning or sickness.

NOTE: The convection fan will shut off when the oven door is opened. If the oven door remains open for too long, the heating elements will shut off until the oven door is closed. All timers, including any active Cook Time or Timed Cook functions, will continue to count down.

IMPORTANT: Food must be at serving temperature before placing it in the warmed oven. Food may be held up to 1 hour; however, breads and casseroles may become too dry if left in the oven during the Keep Warm function. For best results, cover food.

The Keep Warm feature allows hot cooked foods to stay at serving temperature.

To Use:

  1. Press KEEP WARM.
  2. Press the Temp/Time up or down arrow keypad until desired temperature is reached. A tone will sound if the minimum or maximum temperature is reached.
  3. Press the Start keypad.
  4. Place food in the oven.
  5. Press the Cancel keypad when finished.

NOTE: The temperature may be changed at any time by pressing the Temp/Time up or down arrow keypad to reach the desired temperature and then pressing the Start keypad.

Aluminum Foil

IMPORTANT: To avoid permanent damage to the oven bottom finish, do not line the oven bottom with any type of foil or liner.

For best cooking results, do not cover entire oven rack with foil because air must be able to move freely.

Positioning Racks and Bakeware

IMPORTANT: To avoid permanent damage to the porcelain finish, do not place food or bakeware directly on the oven door or bottom.

Bakeware

To cook food evenly, hot air must be able to circulate. Allow 2" (5 cm) of space around bakeware and oven walls. Make sure that no bakeware piece is directly over another.

Racks

  • Position racks before turning on the oven.
  • Do not position racks with bakeware on them.
  • Make sure racks are level.

To move a rack, pull it out to the stop position, raise the front edge, and then lift out. Use the following illustration as a guide.

Rack Positions

Rack 5: Toasting bread or broiling thin, non-fatty foods

Rack 4: two-rack baking and broiling

Rack 3: Most baked goods on a cookie sheet, muffin pan, or jelly roll pan; layer cakes; broiling chicken pieces

Rack 2: Pies, casseroles, yeast bread, quick breads, frozen convenience foods, and two-rack baking

Rack 1: Roasting large and small cuts of meat and poultry

Multiple Rack Cooking

Two-rack: Use rack positions 2 and 4 or 3 and 5.

Baking Cookies and Layer Cakes on Two Racks

Baking Layer Cakes

For best results when baking cakes on two racks, use the Bake function, a flat rack in rack position 4, and a flat rack in rack position 2. Place the cakes on the racks as shown. Keep at least 3" (7.6 cm) of space between the front of the racks and the front cakes.

Baking Cookies on Two Racks

For best results when baking cookies on two racks, use the Convect Bake function and place flat racks in positions 2 and 5.

Oven Vent

The oven vent releases hot air and moisture from the oven and should not be blocked or covered. Blocking or covering the oven vent will cause poor air circulation, affecting cooking and cleaning results. Do not set plastics, paper, or other items that could melt or burn near the oven vent.

Baking and Roasting

Preheating

When beginning a Bake cycle, the oven will begin preheating after Start is pressed. The oven will take approximately 12 to 15 minutes to reach 350°F (177°C) with all of the oven racks provided with your oven inside the oven cavity. Higher temperatures will take longer to preheat. The preheat cycle rapidly increases the oven temperature. The actual oven temperature will go above your set temperature to offset the heat lost when your oven door is opened to insert food. This ensures that when you place your food in the oven, the oven will begin at the proper temperature. Insert your food when the preheat tone sounds. Do not open the door during preheat before the tone sounds.

Oven Temperature

While in use, the oven elements will cycle on and off as needed to maintain a consistent temperature, but they may run slightly hot or cool at any point in time due to this cycling. Opening the oven door while in use will release the hot air and cool the oven which could impact the cooking time and performance. It is recommended to use the oven light to monitor cooking progress.

NOTE: On models with convection, the convection fan may run in the non-convection Bake mode to improve oven performance. The convection fan will shut off when the oven door is opened.

If the oven door remains open for too long, the heating elements will shut off until the oven door is closed. All timers, including any active Cook Time or Timed Cook functions, will continue to count down.

Temperature Management System

The Temperature Management System electronically regulates the oven heat levels during preheat and bake to maintain a precise temperature range for optimal cooking results. The bake and broil elements or burners cycle on and off in intervals. On convection range models, the fan will run while preheating and may be cycled on and off for short intervals during bake to provide the best results. This feature is automatically activated when the oven is in use.

Before baking and roasting, position racks according to the “Positioning Racks and Bakeware” section. When roasting, it is not necessary to wait for the oven preheat cycle to end before putting food in unless it is recommended in the recipe.

Broiling

NOTE: The convection fan will shut off when the oven door is opened. If the oven door remains open for too long, the heating elements will shut off until the oven door is closed. All timers, including any active Cook Time or Timed Cook functions, will continue to count down.

When broiling, preheat the oven for 5 minutes before putting food in unless recommended otherwise in the recipe. Position food on grid in a broiler pan, then place it in the center of the oven rack.

IMPORTANT: Close the door to ensure proper broiling temperature.

Changing the temperature when broiling allows more precise control when cooking. The lower the broil setting is, the slower the cooking. Thicker cuts and unevenly shaped pieces of meat, fish, and poultry may cook better at lower broil settings. Use racks 4 or 5 for broiling. Refer to the “Positioning Racks and Bakeware” section for more information.

On lower settings, the broil element will cycle on and off to maintain the proper temperature.

  • For best results, use a broiler pan and grid. It is designed to drain juices and help avoid spatter and smoke.
    If you would like to purchase a broiler pan, one may be ordered. Please refer to the “Accessories” section for more information.

NOTE: Odors and smoke are normal the first few times the oven is used or if the oven is heavily soiled.

Convection Baking and Roasting

NOTE: The convection fan will shut off when the oven door is opened. If the oven door remains open for too long, the heating elements will shut off until the oven door is closed. All timers, including any active Cook Time or Timed Cook functions, will continue to count down.

During convection baking or roasting, the bake and broil elements or burners cycle on and off in intervals to maintain the oven temperature while the fan circulates the hot air.

If the oven door is opened during convection baking or roasting, the fan will turn off immediately. It will come back on when the oven door is closed.

NOTE: The convection fan will turn on approximately 5 minutes into any convection cycle.

Cook Time

WARNING - Food Poisoning Hazard

Do not let food sit in oven more than one hour before or after cooking.

Doing so can result in food poisoning or sickness.

To Set a Timed Cook:

  1. Press BAKE. The Bake indicator light will light up.
  2. Press the Temp/Time up or down arrow keypad to enter a temperature other than the one displayed.
  3. Press COOK TIME. The cook time oven indicator light will light up.
  4. Press the Temp/Time up or down arrow keypad to enter the length of time to cook.
  5. Press the Start keypad. The display will count down the time.

    See other models: WFE515S0EB ETW4400XQ 1CWGD5500XW MDB7759BWW CGD137HXQ
    When the time ends, the oven will shut off automatically.
  6. Press the Cancel keypad to clear the display.

To Set a Delayed Timed Cook:

Before setting, make sure the clock is set to the correct time of day. See the “Clock” keypad feature in the “Feature Guide” section.

  1. Press BAKE.
  2. Press the Temp/Time up or down arrow keypad to enter a temperature other than the one displayed.
  3. Press COOK TIME. The cook time oven indicator light will light up.
  4. Press the Temp/Time up or down arrow keypad to enter the length of time to cook.
  5. Press DELAY START. The delay oven indicator light will light up.
  6. Press the Temp/Time up or down arrow keypad to enter the time of day to start.
  7. Press the Start keypad.
    When the start time is reached, the oven will automatically turn on. The temperature and/or time settings can be changed anytime after pressing the Start keypad by repeating steps 1 through 7. When the set cook time ends, the oven will shut off automatically.
  8. Press the Cancel keypad to clear the display.

RANGE CARE

Self-Cleaning Cycle (on some models)

WARNING - Burn Hazard

Do not touch the oven during the Self-Cleaning cycle. Keep children away from oven during Self-Cleaning cycle.

Failure to follow these instructions can result in burns.

IMPORTANT: The health of some birds is extremely sensitive to the fumes given off during the Self-Cleaning cycle. Exposure to the fumes may result in death to certain birds. Always move birds to another closed and well-ventilated room.

Do not block the oven vent(s) during the Self-Cleaning cycle. Air must be able to move freely. Depending on your model, see “Oven Vent” section.

Do not clean, rub, damage, or move the oven door gasket.

Prepare Range

  • Remove the broiler pan, grid, cookware and bakeware, all cooking utensils, oven racks, and aluminum foil and, on some models, the temperature probe from the oven.
  • Use a damp cloth to clean inside door edge and the 11 /2" (3.8 cm) area around the inside oven cavity frame, being certain not to move or bend the gasket.
  • Remove plastic items from the cooktop because they may melt.
  • Remove all items from the storage drawer.

How the Cycle Works

IMPORTANT: The heating and cooling of porcelain on steel in the oven may result in discoloring, loss of gloss, hairline cracks, and popping sounds.

Before cleaning, make sure the door is completely closed or the door will not lock and the Self-Cleaning cycle will not begin.

Once the oven has completely cooled, remove ash with a damp cloth. To avoid breaking the glass, do not apply a cool damp cloth to the inner door glass before it has completely cooled.

To stop the Self-Cleaning cycle at any time, press the Cancel keypad. If the temperature is too high, the oven door will remain locked and “cool” and “locked” will be displayed. The cooling fan may continue to run.

The oven light will not function during the Self-Cleaning cycle.

Electronic Oven Control with Adjustable Clean Time (on some models)

The Self-Cleaning cycle is time adjustable between 2 hours 30 minutes and 4 hours 30 minutes in 30-minute increments. Suggested clean times are 2 hours 30 minutes for light soil and 4 hours 30 minutes for heavy soil. Last 30 min. are for cool down.

To Self-Clean:

  1. Press CLEAN.
  2. Press the Temp/Time up or down arrow keypad to enter the desired Self-Cleaning cycle time.
  3. Press the Start keypad.
    The oven door will automatically lock. The Door Locked and Clean indicator lights will be displayed. The time remaining will also be displayed.
  4. When the Self-Cleaning cycle is complete and the oven cools, the Door Locked and Clean indicator lights will turn off.
  5. When the oven is completely cooled, remove ash with a damp cloth.
    To exit the Self-Cleaning cycle before completed, press the Cancel keypad. The door will unlock once the oven cools.

General Cleaning

IMPORTANT: Before cleaning, make sure all controls are off and the oven and cooktop are cool. Always follow label instructions on cleaning products.

Soap, water, and a soft cloth or sponge are suggested first unless otherwise noted.

EXTERIOR PORCELAIN ENAMEL SURFACES (on some models)

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the entire range is cool. These spills may affect the finish.

Cleaning Method:

  • Glass cleaner, mild liquid cleaner, or nonabrasive scrubbing pad:
    Gently clean around the model/serial/rating plate because scrubbing may remove numbers.
  • affresh ® Kitchen and Appliance Cleaner Part Number W10355010 (not included):
    See the “Accessories” section for more information.

STAINLESS STEEL (on some models)

NOTE: To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-wool pads, gritty washcloths, or abrasive paper towels. Damage may occur to stainless steel surfaces, even with one-time or limited use.

Cleaning Method:

Rub in direction of grain to avoid damaging.

  • affresh ® Stainless Steel Cleaner Part Number W10355016 (not included):
    See the “Accessories” section for more information.

METALLIC PAINT (on some models)

Do not use abrasive cleaners, cleaners with bleach, rust removers, ammonia, or sodium hydroxide (lye) because the paint surface may stain.

PORCELAIN-COATED GRATES AND CAPS

Food spills containing acids, such as vinegar and tomato, should be cleaned as soon as the cooktop, grates, and caps are cool. These spills may affect the finish.

To avoid chipping, do not bang grates and caps against each other or hard surfaces such as cast iron cookware.

Do not reassemble caps on burners while wet.

Do not clean in the Self-Cleaning cycle.

Cleaning Method:

  • Nonabrasive plastic scrubbing pad and mildly abrasive cleanser:
    Clean as soon as cooktop, grates, and caps are cool.
  • Dishwasher (grates only, not caps):
    Use the most-aggressive cycle. Cooked-on soils should be soaked or scrubbed before going into a dishwasher.
  • Gas Grate and Drip Pan Cleaner Part Number 31617:
    See the “Warranty” section for contact information.

SURFACE BURNERS

  • See the “Sealed Surface Burners” section.

COOKTOP CONTROLS

To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or oven cleaner.

To avoid damage, do not soak knobs.

When replacing knobs, make sure knobs are in the Off position.

On some models, do not remove seals under knobs.

Cleaning Method:

  • Soap and water:
    Pull knobs straight away from control panel to remove.

CONTROL PANEL AND OVEN DOOR EXTERIOR

To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths, or abrasive paper towels.

Cleaning Method:

  • Glass cleaner and soft cloth or sponge:
    Apply glass cleaner to soft cloth or sponge, not directly on panel.
  • affresh ® Kitchen and Appliance Cleaner Part Number W10355010 (not included):
    See the “Accessories” section for more information.

OVEN RACKS

Cleaning Method:

  • Steel-wool pad
  • For racks that have discolored and are harder to slide, a light coating of vegetable oil applied to the rack guides will help them slide.

STORAGE DRAWER

Check that storage drawer is cool and empty before cleaning.

Cleaning Method:

  • Mild detergent

OVEN CAVITY

Do not use oven cleaners on models with Self-Cleaning cycle.

Food spills should be cleaned when oven cools. At high temperatures, foods react with porcelain. Staining, etching, pitting, or faint white spots can result.

Cleaning Method:

  • See the “Self-Cleaning Cycle” section.

Oven Light

The oven light is a standard 40-watt appliance bulb. Before replacing, make sure the oven and cooktop are cool and the control knobs are in the Off position.

To Replace:

  1. Unplug range or disconnect power.
  2. Turn the glass bulb cover in the back of the oven counterclockwise to remove.
  3. Turn bulb counterclockwise to remove from socket.
  4. Replace bulb, then bulb cover by turning clockwise.
  5. Plug in range or reconnect power.

TROUBLESHOOTING

WARNING! Electrical Shock Hazard

  • Plug into a grounded 3 prong outlet.
  • Do not remove ground prong.
  • Do not use an adapter.
  • Do not use an extension cord.
  • Failure to follow these instructions can result in death, fire, or electrical shock.

Operation

Problem

Possible Causes and/or Solutions

Nothing will operate

Power supply cord is unplugged: Plug into a grounded 3 prong outlet.

Household fuse is blown or a circuit breaker is tripped: Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

Main or regulator gas shut-off valve is in the Off position: See the Installation Instructions.

The range is improperly connected to the gas supply: Contact a trained repair specialist or see the Installation Instructions.

Surface burners will not operate

The oven is in Self-Cleaning cycle: Surface burners will not operate during Self-Cleaning cycle.

The control knob is not set correctly: Push in knob before turning to a setting.

Air in the gas lines: If this is the first time the surface burners have been used, turn on any one of the surface burner knobs to release air from the gas lines.

Clogged burner ports: See the “Sealed Surface Burners” section.

Surface burner flames are uneven, yellow, and/ or noisy

Clogged burner ports: See the “Sealed Surface Burners” section.

Burner caps positioned improperly: See the “Sealed Surface Burners” section.

Range converted improperly: If Propane gas is being used, contact a service technician or see the “Warranty” section for contact information.

Excessive heat around cookware on cooktop

Cookware and flame are not matched: The cookware should be centered above the burner with the bottom sitting level on the grate. The flame should be adjusted so that it does not extend up the sides of the pan.

Cooktop cooking results not what expected

Improper cookware: Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid, and the material should be of a medium-to-heavy thickness.

Control knob set to incorrect heat level: See the “Cooktop Use” section.

Range is not level: Level the range. See the Installation Instructions.

Oven will not operate

Air in the gas lines: If this is the first time the oven has been used, turn on any one of the surface burner knobs to release air from the gas lines.

The range is in Demo mode: Demo mode will deactivate all oven elements. See “Demo Mode” in the “Electronic Oven Controls” section.

Electronic oven control set incorrectly: See the “Electronic Oven Controls” section.

Oven burner flames are yellow or noisy

Range converted improperly: If Propane gas is being used, contact a service technician or see the “Warranty” section for contact information.

Oven temperature too high or too low

Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic Oven Controls” section.

Display shows messages

Power failure (Display shows flashing time.): Clear the display. On some models, reset the clock, if needed. See “Clock” keypad feature in the “Feature Guide” section.

Error code (Display shows letter followed by number.): Depending on your model, press the Cancel keypad to clear the display. See “Control Display” in the “Electronic Oven Controls” section. If it reappears, call for service. See the “Warranty” section for contact information.

Range is in Sabbath mode (Display shows “SAb.”): Press the Cancel keypad to exit Sabbath mode.

Self-Cleaning cycle will not operate

The oven door is open: Close the oven door all the way.

The function has not been entered: See the “Self-Cleaning Cycle” section.

Self-Cleaning cycle has been run in the past 12 hours: If a Self-Cleaning cycle has been run or canceled after the oven has reached temperature, you will have to wait 12 hours to restart.

Oven cooking results not what expected

Range is not level: Level the range. See the Installation Instructions.

The set temperature was incorrect: Double-check the recipe in a reliable cookbook.

Oven temperature needs adjustment: See “Oven Temperature Control” in the “Electronic Oven Controls” section.

Oven was not preheated: See the “Baking and Roasting” section.

Racks were positioned improperly: See the “Positioning Racks and Bakeware” section.

Not enough air circulation around bakeware: See the “Positioning Racks and Bakeware” section. Darker browning of food caused by dull or dark bakeware: Lower oven temperature 25°F (15°C) or move rack to a higher position in the oven.

Lighter browning of food caused by shiny or light-colored bakeware: Move rack to a lower position in the oven.

Batter distributed unevenly in pan: Check that batter is level in the pan.

Incorrect length of cooking time was used: Adjust cooking time.

Oven door was not closed: Be sure that the bakeware does not keep the door from closing.

Oven door was opened during cooking: Oven peeking releases oven heat and can result in longer cooking times.

Oven door was open for too long: If the oven door remains open for too long, the heating elements will shut off until the oven door is closed.

Rack is too close to bake burner, making baked items too brown on bottom: Move rack to higher position in the oven.

Pie crusts browning too quickly: Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.

Noises

Problem

Possible Causes and/or Solutions

Surface burner making popping noises

Wet burner: Allow it to dry.

Gas range noises during Bake and Broil operations

The following are some normal sounds with the explanations.

These sounds are normal operational noises that can be heard each time the bake or broil burners ignite during the cycle.

Pop

Gas valve is opening or cycling on and will make a single pop when it snaps open from the solenoid. It sounds similar to a suction cup being pulled off of a piece of glass: This is normal.

Click

The igniters will click several times until the flame is detected. These are short clicking sounds like tapping a nail onto a piece of glass: This is normal.

Woosh of poof

Bake or broil burner is igniting: This is normal.

Oven burner flames are yellow or noisy

Range converted improperly: If Propane gas is being used, contact a service technician or see the “Warranty” section for contact information.


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