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Cuisinart Plus 12-Cup Hot Water Coffee Maker, Black/Stainless

4.5 4.5 out of 5 stars 8,932 ratings

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Black/Stainless
Brand Cuisinart
Color Black/Stainless
Product Dimensions 9.5"D x 10.25"W x 14.3"H
Special Feature Programmable, Precision Temperature Control, Water Filter, Automatic Shut-Off, Auto Clean Function
Coffee Maker Type Drip Coffee Machine
Capacity
12 Cups
Material
Stainless Steel
Item Weight
10 Pounds
Wattage
400.6 watts

About this item

  • Note: 1)Too coarse a grind, too little coffee, or insufficiently tamping the grounds before brewing can all lead to inadequate pressure for a proper brew. 2)It is important to note that the amount of espresso extracted will vary depending on the grind size and amount and reprogramming may be needed when the size and amount are adjusted
  • TEMPERATURE CONTROL: Variable heater plate for temperature control that is adjustable – low, medium, and high settings – keep coffee at the temperature you prefer
  • 12-CUP GLASS CARAFE: Includes drip-free pour spout, knuckle guard for added protection, carafe lid, and ergonomic comfort grip black handle with matching black and stainless-steel body to perfectly pair with your kitchen appliances
  • ENJOY WITH EASE: Cuisinart’s trademarked Brew Pause feature lets you enjoy a cup of coffee before the brewing cycle has finished
  • PREMIIUM DESIGN FEATURES: Easy-to-use indicator lights let you know when water is hot and ready to dispense, and when it’s time to refill

Customer ratings by feature

Flavor
4.5 4.5
Easy to use
4.5 4.5
Temperature Control
4.4 4.4
Easy to clean
4.4 4.4

Compare with similar items

This Item
Cuisinart Plus 12-Cup Hot Water Coffee Maker, Black/Stainless
Cuisinart Plus 12-Cup Hot Water Coffee Maker, Black/Stainless
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Price$108.63-35% $84.46
List:$129.95
$69.99$109.95-8% $34.99
List:$37.99
$99.95
Delivery
Get it Apr 1 - 3
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Get it as soon as Monday, Apr 1
Customer Ratings
Flavor
4.5
4.5
4.3
4.3
4.5
Easy to use
4.5
4.5
3.8
4.4
4.4
Easy to clean
4.4
4.4
4.1
4.3
4.4
Durability
4.0
4.0
2.2
3.8
Temperature Control
4.4
4.4
4.7
Sold By
eTechtronics (Your Trusted Online Retailer)
Amazon.com
Amazon.com
Lifestyle by Focus
Amazon.com
Amazon.com
capacity
12 cups
12 cups
70 fluid ounces
14.0 cups, 4.0 cups, 1.0 cups
12 cups
14 cups
material
Stainless Steel
Glass
Plastic, Glass, Stainless Steel
Stainless Steel
Plastic, Stainless Steel, Glass
Plastic
input interface
buttons
buttons
buttons
buttons
buttons
buttons
wattage
400.6 watts
1025 watts
1050 watts
975 watts
1100 watts
model name
Coffee Plus 12-Cup
Cuisinart CHW-16 12-Cup Programmable Coffeemaker & Hot Water System
Hamilton Beach 14 Cup Programmable
CM1160
DCC-3200BKSP1 Perfectemp Coffee Maker, 14 Cup Progammable with Glass Carafe
weight
10 pounds
1 pounds
6.17 pounds
1 pounds
4.5 pounds
8.7 pounds

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From the manufacturer

CHW-12P1 Header
CHW-12P features
CHW-12P feature call outs
CHW-12P lifestyle
CHW-12P1 CHW-16 Coffeemaker Programmable 12-Cup Coffeemaker 12-cup Programmable
Cuisinart Coffee Plus 12-Cup Programmable Coffeemaker & Hot Water Dispenser Cuisinart 12-Cup Programmable Coffeemaker & Hot Water System Cuisinart Coffee-on-Demand 12-Cup Programmable Coffeemaker Cuisinart Coffee Center 12-Cup Programmable Coffeemaker
Customer Reviews
4.5 out of 5 stars
8,932
4.5 out of 5 stars
8,932
4.5 out of 5 stars
12,253
3.9 out of 5 stars
530
Model # CHW-12P1 CHW-16 DCC-3000 DCC-4000P1
Hot Water System
Carafe 12-Cup Glass 12-Cup Glass Up to 12-Cups 12-Cup Glass
Adjustable Carafe Temperature
Controls Push Button/Dial Push Button Push Button/Dial Push Button
24-Hour Programmable
Auto-Off 0-4 Hours
Clean Function
Gold-Tone Filter

Product information

Warranty & Support

View the Product Manual [PDF ] Product Warranty: For warranty information about this product, please click here [PDF ]

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Cuisinart Plus 12-Cup Hot Water Coffee Maker, Black/Stainless


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Product guides and documents

Product Description

Fresh, delicious coffee is only the beginning! This incredible hot beverage machine comes complete with all your favorite features like 24-hour programmability, carafe temperature control, Brew Pause, and the ultra-convenient Hot Water System. Now you’re never more than a minute away from enjoying your favorite instant soup, hot cocoa, tea and more. NOTE: To start brew time at the same time the next day, simply make sure the Function knob is on AUTO ON and press and release On/Off button once more. The blue Auto On light will turn on

12-Cup Coffeemaker

12-Cup Carafe with a drip-free pour spout and a comfortable handle

Fully Automatic with auto-on and auto shutoff, self-clean function and 1-4 cup setting.

Carafe Temperature Control offers a heater plate with High, Medium and Low settings to keep coffee at the temperature you prefer

Brew Pause™ feature lets you enjoy a cup of coffee before the brewing cycle has finished

Charcoal Water Filter and Gold Tone Filter remove impurities that can alter the taste of your beverages

BPA Free

Hot Water System

Hot Water On Demand heats up fast to let you enjoy oatmeal, soup, tea, cocoa, and more any time you like. Simply press the lever to dispense hot water

Easy to Use indicator lights let you know when water is hot and ready to dispense, and when it’s time to refill

Removable Drip Tray leaves you plenty of room for tall travel mugs

Separate Hot Water System has its own power button and 54-ounce water reservoir; operates independently or at the same time as the coffeemaker

Safety Feature prevents hot water from being dispensed

Charcoal Water Filter removes impurities that can alter the taste of your beverage

Limited 3-Year Warranty

Customer reviews

4.5 out of 5 stars
4.5 out of 5
8,932 global ratings

Customers say

Customers like the quality, temperature and ease of use of the coffee maker. For example, they mention it brews a superior cup of coffee, the hot water feature is perfect and the controls are straightforward. That said, they appreciate the value, and appearance of the product. That being said, some complain about the leakage.

AI-generated from the text of customer reviews

1,844 customers mention1,478 positive366 negative

Customers like the quality of the coffee maker. For example, they say it's a nice coffeemaker, fantastic, and brews s superior cup of coffee. They also say the coffee side works perfectly and does fine for making green tea. That said, some complain about the noise level.

"...3. Simultaneous dual function - I got the impression from previous reviewers that you could not make coffee and hot water at the same time...." Read more

"...means that it doesn't flop around when you're pouring and it doesn't have a flimsy hinge to break...." Read more

"...2. It has a bunch of useful features that allow you to set when the maker turns on and how long to keep your brewed coffee warm...." Read more

"...love that the hot water system has a separate water tank with separate power functions and it also includes a child safety lock, so your little ones..." Read more

1,135 customers mention920 positive215 negative

Customers like the temperature of the coffee maker. They say the water gets hot enough to make good tasting coffee, and the hot water feature is perfect for morning oatmeal. They also appreciate the consistent temperature and the carafe adjustable warming temperature feature. The coffee maker dispenses piping hot water that is perfect to make tea or hot chocolate. Customers also like that the warming element can be set to 3 different settings to reflect how hot they want it.

"...Has no drip pouring spout, and the water side heats up quickly for my tea in the evening...." Read more

"...We love it a lot. It makes great, HOT coffee, and the hot water system works perfectly...." Read more

"...Hot water dispenser heats water to 185 degrees. This is perfect for anything you might want to use it for...." Read more

"...What I like about Cuisinart is that you can set the hot plate thing to your designed temperature, which I always leave on HOT!..." Read more

510 customers mention450 positive60 negative

Customers like the ease of use of the coffee maker. They say the settings are simple to use, and the controls are straightforward. They also appreciate the time saving features and the ease in making coffee. Customers also mention that the water dispenser is easy to use and heats up quickly. They appreciate the programmable timers that let them set it up so they can have a full pot.

"This is my new favorite coffee/hot water maker. Easy to set up, easy to fill, and makes great tasting hot coffee...." Read more

"...Just don't hesitate and you'll find that it is as easy as pie to pour the water in...." Read more

"...It has easily programmable timers that let you set it up so you can have a full pot of hot coffee when you wake up; likewise it also has a setting..." Read more

"...The controls are straightforward and I especially like the main control dial which is very intuitive...." Read more

284 customers mention201 positive83 negative

Customers like the value of the coffee maker. They say it has great added value, and provides a better yield for your coffee dollar. Customers also mention that the features included for the price are great, and the unit is worth it.

"...But all in all I think this is a great product that is worth the money..." Read more

"...And you get a better yield for your coffee dollar. Its my opinion but not only mine...." Read more

"...I think this is just a tad expensive but since I got the 4 year warranty I guess I'll get my moneys worth...." Read more

"...It also has a water filtering system, which is easy to use and not too expensive...." Read more

280 customers mention220 positive60 negative

Customers like the appearance of the coffee maker. They say it's attractive, classy, and cute. They also appreciate the dazzling royal blue clock light and the well designed carafe. Overall, customers are happy with their purchase and recommend it to others.

"...has an alarm that lets you know when it is done brewing, it is fairly subtle, but it is noticeable, about as loud as a microwave, but not so high..." Read more

"...The blue backlight on the clock looks good, but it's the exact same color as all the other indicator lights so it's not always easy to tell what's..." Read more

"...We love the HOT WATER ONLY on the side, and the little spout is cute on this model...." Read more

"...I had to return it. Other reviewer noted a similar problem. It LOOKED cheaply made...." Read more

480 customers mention304 positive176 negative

Customers are mixed about the taste of the coffee maker. Some mention that it gets hot enough to make good tasting coffee, and the coffee doesn't get bitter. That said, some say the water always has a coffee flavor, and that it keeps the fresh brewed coffee from getting that burned stale taste. That being said, others say that there was a strong chemical taste from the hot water side of the machine, and overall poor performance.

"...Easy to set up, easy to fill, and makes great tasting hot coffee...." Read more

"...The Not So Good1. Plastic taste - A number of folks have complained about a plasticy taste, especially on the hot water side, and I can verify..." Read more

"...Finally, this thing makes a GREAT TASTING cup of coffee. I can't believe I finally have a drip coffee maker that I enjoy using...." Read more

"...It works for my needs; it’s reliable; and my coffee is always good and hot.Completely happy!" Read more

286 customers mention82 positive204 negative

Customers are dissatisfied with the leakage of the coffee maker. They mention that the water leaks and ends up all over the kitchen, the hot water dispenser leaks out the bottom, and the spout deteriorates.

"...They pointed to things like the carafe leaking, the hot water dispenser side leaking or not functioning correctly, bad tasting water, etc...." Read more

"...The first unit worked great for three years, then developed a leak on the hot water side...." Read more

"...Has no drip pouring spout, and the water side heats up quickly for my tea in the evening...." Read more

"...It leaks into the coffee reservoir. Which isn't so bad I suppose. After all it is a small leak, but seems to want to get bigger...." Read more

258 customers mention32 positive226 negative

Customers have issues with the ease of pouring water into the coffee side of the product. They mention that the water reservoir is awkward to fill, and difficult to fill without spilling. They also say that the button is annoying and it's hard to dump all the water out of the maker. Overall, customers are disappointed with the coffee maker's ease of use.

"...2. Hard to fill the coffee reservoir - It is true that the hole you pour water through to fill the coffee side is poorly positioned and quite small...." Read more

"...The coffee side water reservoir is awkward to fill, but it is pretty easy using a 2 liter soda bottle rather than the carafe...." Read more

"...I'd plan to give it 4 Stars because of the difficulty in pouring water in the coffee side as another reviewer noted...." Read more

"...Because how I have it under the cabinet, it’s hard to fill the water for the coffee side...." Read more

HOT coffee with Cuisinart vs lukewarm with the Braun: Cuisinart wins.
4 Stars
HOT coffee with Cuisinart vs lukewarm with the Braun: Cuisinart wins.
2.0 stars on the water system; 5.0 stars on the coffee maker —Update 3: so, customer service is great; they sent me another coffee maker but the second one also had a malfunctioning hot water maker—so now they are sending me yet another one. At no cost to me since it is still under the warranty, but, I’d rather have the coffee maker only without the water system if it’s not going to work right. Have to lower my star rating because of the water system.Get you a Cuisinart coffee maker but leave off the water system.——-Update 2: I called customer service and they are sending me a new coffee maker! I didn’t expect this but it’s still under warranty—still, pretty awesome! So back to 5stars—if the second one malfunctions, I’ll be back; otherwise, YAY! I will say that the coffee maker part always has worked well—I probably would not purchase a dual one again.Updated Review. While the coffee maker continues to brew great coffee, the hot water side of the unit is terrible. After not even a year of having the machine, and using the hot water side only a few times, it is already malfunctioning. I’ve contacted Cuisinart so we will see but I have to take off at least one star from my 5 star rating. I should take off two!a——-I love Cuisinart coffee makers. And after my recent experience with a Braun Multi-Serve coffee maker (that cost twice as much as this one), I’ll never use another coffee make than Cuisinart. Cuisinart has been consistent for my coffee-making for over 20 years. Why I chose to change is beyond me! Welcome Home Cuisinart! I missed you these 4 long lukewarm coffee, problems-with-Braun long months!This is my first time to try a coffee and hot water combo, but this is perfect for my needs since my microwave broke over a year ago. But, when I want hot water for hot chocolate or a cup of hot tea occasionally, this aspect of my new Cuisinart is super nice!What I like about Cuisinart is that you can set the hot plate thing to your designed temperature, which I always leave on HOT! I like my coffee hot (the Braun always served me sort-of-kind-of-hot coffee that quickly turned lukewarm less than halfway through my cup of coffee! Yuck!). The grind and brew coffee maker I had before didn’t have this feature (though that was a nice coffee maker that lasted at least 10 years), as well, the Braun gave you an hour limited time to drink your coffee before it switched off and then the hot plate was barely hot enough to sustain any leftover coffee.There is the usual timer and clock but I don’t use either one of those. I unplug my coffee maker every morning and just make it fresh when I arise. I grind my own beans with my Capresso grinder (Cuisinart does make a good grinder as well and I do have one of those), and pour the grinder beans into the provided gold filter—I never use the paper ones, though they do give you a few of those along with the gold permanent filter (don’t use both together or your coffee won’t be good!). It is awkward to pour in the water—there is a water indicator on the left side but I don’t use that as I measure my coffee water right in the carafe, but yes, the place you pour the coffee water is a little difficult but I don’t mind it. I’m able to pour in my water without making a mess.I do sometimes wish this one had a ‘bold’ coffee feature like my other Cuisinart but I’m okay without it; I just add extra beans if I want, and my coffee always tastes great either way. The Braun did have a bold coffee feature, but if my coffee is mostly lukewarm, then it’s not going to taste good bold, or not bold.The carafe is well made—the glass feels a little bit more substantial than the Braun. But the biggest feature that makes the Cuisinart carafe better than the Braun is the top to the carafe stays CLOSED when you pour your coffee—the Braun would flip open and if you weren’t careful, your coffee would spill out; as well, the top of the Cuisinart is wider and the Braun was narrow—it was a little more difficult to clean the Braun with that narrow top opening.The hot water feature is nice. Pour in water and you can keep it there for at the ready if you like, or pour in when you are ready for some hot water. You can brew coffee and make hot water at the same time! I like that. I have a friend who likes tea, so I can prepare tea and my coffee together. The water comes out hot enough, as well. There’s a plate to put your cup, or you can remove the plate for something taller. The Braun multi-serve didn’t have this feature—sure, you could brew only one cup of coffee, or use the iced coffee feature, but not while you are brewing regular coffee. And, if you wanted just hot water, forget it, since nothing HOT came out of that machine.This fits on my counter just fine. It’s actually a little smaller than the Braun multi-serve, but a little wider than the regular Cuisinart coffee makers I had before—of course because of the hot water feature.I’m so happy I quickly came back to Cuisinart. It works for my needs; it’s reliable; and my coffee is always good and hot.Completely happy!
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Top reviews from the United States

Reviewed in the United States on March 2, 2024
Color: New BlackVerified Purchase
Reviewed in the United States on January 17, 2012
Color: Black/StainlessVerified Purchase
11 people found this helpful
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Reviewed in the United States on July 3, 2011
Color: Black/StainlessVerified Purchase
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5.0 out of 5 stars Even better than I expected.
Reviewed in the United States on July 3, 2011
I looked at a LOT of different coffee makers before deciding on this model. Buying a coffee maker has to be one of the hardest things to buy. The problems come in because everyone has a different take on what coffee is supposed to taste like and unfortunately many of them are dead wrong. The most important thing for anyone that really enjoys coffee the way it is supposed to be made is that the water heats up to a sufficient temperature (greater than 190 degrees). This allows for the best flavor to be extracted from the coffee ground without that bitter taste that you get when the temperature is too low. Since most people don't know that you don't find that information in most reviews. I found that information in the good reviews for this product and it had an overall rating of 4.5 at the time that I purchased it but I was a bit concerned with some of the bad reviews. They pointed to things like the carafe leaking, the hot water dispenser side leaking or not functioning correctly, bad tasting water, etc. Well, I'm happy to report that I have not seen any of these problems.

Pros
1) Hot water dispenser heats water to 185 degrees. This is perfect for anything you might want to use it for.
2) The coffee maker side heats the water to about 200 degrees. This is GREAT for making a really good cup of coffee.
3) The coffee temperature allows the coffee too stay warm even after I add half & half.
4) The lid on the carafe is NOT hinged which means that it doesn't flop around when you're pouring and it doesn't have a flimsy hinge to break.
5) The hot water dispenser side is HUGE, much larger than it looks in the pictures. That is why I've uploaded some pictures with mugs sitting on it and my tape measure showing the actual size. It fits both very wide and very tall mugs.
6) The auto-off setting is adjustable from 1-4 hours. This is great for my mom who likes to brew a pot and drink it all morning.
7) The indicator lights on the hot water side that let you know when the water is ready and when you need to add water are great.
8) Indicator light lets you know when it is time to clean the unit.

Cons
1) I'm not really sure how much safer the safety lock is on the hot water side. Anyone that can reach the lever can EASILY slide that safety lock to the left.
2) This is a small nitpick but pointing out small things like this show how much I really like this coffee maker. In order to set the clock you switch the switch to Clock and then hold down the HR button until the time starts blinking. What else am I going to do while I have the switch set to Clock? Why do I have to hold down that button too? The only reason this actually bugs me is because if you hold it down a split second too long it will begin to change the hour. So if you only wanted to change the minute it can be annoying.
3) This is only a con at first. The first time you pour water into the coffee side the angle of where you have to pour it makes you feel like you're going to spill it. Not to worry though. The design of the carafe and the fact that the flipped up lid will catch the water if you go to far make it really easy. Just don't hesitate and you'll find that it is as easy as pie to pour the water in.

Finally, this thing makes a GREAT TASTING cup of coffee. I can't believe I finally have a drip coffee maker that I enjoy using. Prior to this any time I wanted a good cup of coffee I would break out my French Press.

Feel free to let me know if you have any questions. I'll be glad to check it out and get back to you.
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Top reviews from other countries

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Amazingly comfortable
4.0 out of 5 stars Fabulous space saver
Reviewed in Canada on January 14, 2024
Color: New BlackVerified Purchase
Mario Rodríguez
5.0 out of 5 stars Excelente calidad
Reviewed in Mexico on October 23, 2021
Color: Black/StainlessVerified Purchase
Amazon Customer
5.0 out of 5 stars Five Stars
Reviewed in Canada on October 14, 2016
Color: Black/StainlessVerified Purchase
Grandma
2.0 out of 5 stars Water reservoir
Reviewed in Canada on December 2, 2023
Color: New BlackVerified Purchase
One person found this helpful
Report
Karen
5.0 out of 5 stars Muy recomendable
Reviewed in Mexico on September 17, 2021
Color: Black/StainlessVerified Purchase