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2322
TroubleshootingTroubleshooting
Troubleshooting without display code
Problem Cause Solution
Washing machine Power failure. Check power supply.
fails to operate. Machine has not been switched on. Switch the machine on.
Door is not properly closed. Close the door properly.
Programme is not yet started. Press “Start/Pause“ button.
Washing machine No chosen programme. Set programme and start it.
will not fill Water tap is closed. Turn
with water. on water tap.
Inlet hose is kniked. Check inlet hose.
Inlet hose filter is blocked. Unblock inlet hose filter.
Water pressure is less than Check water pressure.
0,03 MPa.
Water supply failure. Ensure the water supply.
Door is not properly closed. Close door properly.
Machine is draining Height of drain hose is Make sure that drain hose
while being filled below 80 cm. is properly installed.
Drain hose end is in
water.
In case of power failure
The current programme and its setting will save. When
power supply is restored operation will resume . To cancel it,
touch
“Start/Pause“ and then “Power“ for about 3 sec.
If there is a power failure during a wash cycle your washer
will stop and the door will remain locked. You can unlock
the washer door to remove your clothes by opening the
pump filter cover at the bottom right of your washer.
Simply place a coin or flathead screwdriver in the slot of the
cover and slide it sidewards, then pull the door release tab.
Do not attempt to do this if the water level in the washer is
above the level of the door. When power is restored you
will need to restart your machine by simply pressing the
POWER button. The washer will remember where in the
cycle it was up to. to advise the meaning of the content.
Be careful, the load may be hot, so you may get burnt.
Drainage failure Drain hose is blocked. Unblock drain hose.
Drain hose end is higher than Make sure that drain hose
100 cm above floor level. is properly installed.
Pump filter is blocked. Clean pump filter.
Strong vibration Not all transportation bolts Remove all transportation
while spinning have been removed. bolts.
Washing machine is located Make sure that washing
on an uneven surface /or is machine is on an even sur-
not levelled. face and levelled.
Machine load is not correct. Adjust amount of laundry.
Operation stops Water or electric failure. Check power
before completing and water supply.
wash cycle
Operation stops Appliance displays error code. Note e
to page 19
rror code. and refer
for a period of time Problem due to load pattern.
Programme performs If it seems appropriate
soaking cycle? cancel operation.
Excessive foam Detergent is not a appropriate. Check detergent
in drum and/or recommendations.
detergent drawer Excessive use of detergent. Reduce amount of detergent
Automatic adjustment Washing programme This is normal and doesn‘t
of washing time duration will be adjusted
depending on load.
affect functionality.
Spinning fails Unbalance of laundry. Check machine load. Run
the Spin/Drain programme
again.
Problem Cause Solution
General information and tips:
If too much foam is visible during spin cycle, the motor will stop and drain pump will
activate for 90 seconds. If that elimination of foam fails up to 3 times, programme
ends without spinning.
lever
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