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7
TROUBLESHOOTING
GUIDE
Before calling for service, review this list. It may save you time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this
appliance.
PROBLEM
CAUSE CORRECTION
APPLIANCE OPERATION
Appliance does not run. *
Appliance is plugged into a circuit
that has a
g
round fault interru
p
t.
* Use another circuit. If you are unsure about the outlet,
have it checked b
y
a certified technician.
* Temperature control is in the "OFF"
p
osition.
* See Thermostat Setting.
* Appliance may not be plugged in, or
p
lu
g
ma
y
be loose.
* Ensure plug is tightly pushed into outlet.
* House fuse blown or tripped circuit
breaker.
* Check/replace fuse with a 15 amp time delay fuse.
Reset circuit breaker.
* Power outa
g
e * Check house li
g
hts. Call local Electric Com
p
an
y
.
Appliance runs too much or
too lon
g
.
* Room or outside weather is hot. * It's normal for the appliance to work harder under
these conditions.
*
Appliance has recently been
disconnected for a
p
eriod of time.
* It takes 24 hours for the appliance to cool down
com
p
letel
y
.
* Large amount of warm or hot food
have been stored recentl
y
.
* Warm food will cause appliance to run more until the
desired tem
p
erature is reached.
* Door is opened too frequently or
ke
p
t o
p
en too lon
g
.
* Warm air entering the appliance causes it to run
more. O
p
en the door less often.
* A
pp
liance door ma
y
be sli
g
htl
y
* See "Door Problems".
* Temperature control is set too low. * Turn control knob to a warmer setting. Allow several
hours for the tem
p
erature to stabilize.
* Appliance gaskets are dirty, worn,
cracked or poorly fitted.
* Clean or change gasket. Leaks in the lid seal will
cause appliance to run longer in order to maintain
desired tem
p
erature.
Interior appliance
temperature is too cold.
* Temperature control is set too low. * Turn control knob to a warmer setting. Allow several
hours for the tem
p
erature to stabilize.
Interior appliance
tem
p
erature is too warm.
* Temperature control is set too
warm.
* Turn control knob to a colder setting. Allow several
hours for the tem
p
erature to stabilize.
* Door is opened too frequently or
ke
p
t o
p
en too lon
g
.
* Warm air entering the appliance causes it to run
more. O
p
en the door less often.
* A
pp
liance door ma
y
be sli
g
htl
y
* See "Door Problems".
* Large amount of warm or hot food
have been stored recentl
y
.
* Wait until the appliance has had a chance to reach its
selected tem
p
erature.
* Appliance has recently been
disconnected for a
p
eriod of time.
* appliance requires 24 hours to cool down completely.
Appliance external surface
temperature is warm.
* The external appliance walls can be
as much as 30ºF warmer than room
tem
p
erature.
* This is normal while the compressor works to transfer
heat from inside the appliance cabinet.
SOUND AND NOISE
Louder sound levels
whenever appliance is on.
* Modern appliances have increased
storage capacity and more stable
temperatures. They require heavy
dut
y
com
p
ressors.
* This is normal. When the surrounding noise level is
low, you might hear the compressor running while it
cools the interior.
Louder sound levels when
compressor comes on.
*
Appliance operates at higher
pressures during the start of the ON
c
y
cle.
* This is normal. Sound will level off or disappear as
appliance continues to run.
Popping or cracking sound
when compressor comes
on.
* Metal parts undergo expansion and
contraction, as in hot water pipes.
* This is normal. Sound will level off or disappear as
appliance continues to run.
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