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34
Maintenance
This appliance requires no maintenance other than daily
cleaning. For best results, apply cooktop cleaning cream
daily.
Service
Frequently-asked questions and answers
(FAQ)
Hard water spots:
Hot cooking liquids
dripped on surface
Minerals in some water can
be transferred onto the sur-
face and cause stains. Use
undiluted white vinegar, rinse
and dry. Recondition with
glass ceramic cooktop
cleaner. Remove boilovers
and stains before using the
cooktop again.
Surface scratches:
Small scratches are
common and do not
affect cooking. They
become smoother and
less noticeable with
daily use of the glass
ceramic cooktop
cleaner.
Apply glass ceramic cooktop
cleaner before using to
remove sand-like grains and
grit such as salt and season-
ing. Scratches can be
reduced by using pans with
bases that are smooth, clean,
and dry before use. Use rec-
ommended glass ceramic
cooktop cleaner daily.
NOTICE: Avoid contact with
surface by jewelry, wrist
watches and metallic utensils.
These can scratch the sur-
face. Do not stack kitchen
utensils or dishware on the
appliance.
Type of Soil Possible Solution
Using the appliance
Why can't I switch on the cooktop and why is the panel lock symbol lit?
The panel lock is activated.
You can find information about this function in section ~ "Panel Lock"
Why are the displays flashing and why can I hear an acoustic signal?
Remove any liquid or food remains from the control panel. Remove any objects from the control panel.
You can find instructions on how to deactivate the audible signal in the section on ~ "Basic settings"
Noises
Why can I hear noises while I'm cooking?
Noises may be generated while using the cooktop depending on the base material of the cookware. These
noises are a normal part of induction technology. They do not indicate a problem.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat set-
ting is reduced.
Low whistling noise:
Occurs when the cookware is empty. This noise disappears when water or food is added to the cookware.
Crackling:
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