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30
Trouble shooting
Fault Possible cause Removing methods
Unsatisfactory washing
results.
The dirtiness of the laundry
does not match the
programme select.
Select the appropriate
programme for the dirtiness
of the laundry.
Insufficient amount of
detergent used.
Adjust the amount of
detergent based on the dirt
level of the laundry.
The washing machine is
overloaded with laundry.
Load the washing machine
with the correct amount and
weight and do not exceed
maximum laundry capacity.
Hard water.
Increase the amount of
detergent following the
manufacturer’s instructions.
Your laundry is too tightly
packed together in the drum.
Check that your laundry is
spread out.
Laundry has detergent
residue.
Non-dissolving particles of
some detergents may appear
on your laundry as white spots.
Perform an extra rinse, or
clean your laundry with a
brush after it dries.
Grey spots appear on the
laundry.
There is untreated oil, cream or
ointment on your laundry.
Use the amount of detergent
as instructed on the
packaging in the next wash.
As soon as the machine is
loaded with water, water
discharges.
The end of water drain hose is
too low for the machine.
Check that the drain hose is
at a suitable height.
The spin cycle does not
take place or takes place
later than expected.
No fault. The unbalanced load
control system has been
activated.
The unbalanced load control
system will try to spread your
laundry. The spinning cycle
will begin once your laundry
is spread. Load the drum
evenly for the next wash.
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