Loading page 1...
Loading page 2...
Loading page 3...
Loading page 4...
Loading page 5...
Loading page 6...
Loading page 7...
Loading page 8...
Loading page 9...
Loading page 10...
Loading page 11...
Loading page 12...
Loading page 13...
Loading page 14...
Loading page 15...
Loading page 16...
Loading page 17...
Loading page 18...
Loading page 19...
Loading page 20...
Loading page 21...
Loading page 22...
Loading page 23...
Loading page 24...
Loading page 25...
Loading page 26...
Loading page 27...
Loading page 28...
Loading page 29...
Loading page 30...
Loading page 31...
Loading page 32...
Loading page 33...
Loading page 34...
Loading page 35...
Loading page 36...
Loading page 37...
Loading page 38...
Loading page 39...
Loading page 40...
Loading page 41...
42
|
ENG
TROUBLESHOOTING
TRY THESE SOLUTIONS FIRST
If you experience problems with the earbuds, try these solutions first:
• Charge the battery (see page 31).
• Power on the earbuds (see page 21).
• Check the earbud status lights and charging case status lights (see page 35).
• Make sure your mobile device supports Bluetooth connections (see page 37).
• Download the Bose Music app and run available software updates (see page 15).
• Move your mobile device closer to the earbuds (30 ft or 9 m) and away from any
interference or obstructions.
• Increase the volume on the earbuds, your mobile device, and the music app.
• Connect another mobile device (see page 15).
OTHER SOLUTIONS
If you could not resolve your issue, see the table below to identify symptoms and
solutions to common problems. If you are unable to resolve your issue, contact
Bose customer service.
Visit: worldwide.Bose.com/contactworldwide.Bose.com/contact
SYMPTOM SOLUTION
Earbuds don’t power on
Make sure the earbuds aren’t in Standby mode. To wake the
earbuds, insert the earbuds in your ears.
Place both earbuds in the charging case until they
magnetically snap into place. Close and re-open the case. The
earbud status lights display charge status (see page 35).
If the earbuds have been exposed to high or low
temperatures, let the earbuds return to room temperature.
Loading page 43...
Loading page 44...
Loading page 45...
Loading page 46...
Loading page 47...
Loading page 48...
Loading page 49...