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Troubleshooting
13
Problem
Solutions
The vacuum cleaner is plugged
in but does not work
Check the power cord and
plug
are not damaged.
Check and replace the fuse in
the plug
The UV light
is not working
The UV light will only work
when both wheels at the front
of the product are in contact
with a flat surface.
The suction is decreasing and
the vacuum cleaner is not
picking up dirt
Check if
the dust container is
full, if so, empty it
Clean the filters
Vacuum cleaner is overheating
Check that the filters are not
blocked. If so, clean them
The air coming out of the
vacuum cleaner
smells
Clean the filters and dust
container
Ensure the filters have been
left to dry for 24 hours before
refitting back into the vacuum
cleaner
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