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Use and Care GuideEnglish | 18 |
Statement of Limited Product Warranty
What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances
Corporation (BSH) in this Statement of Limited Product
Warranty applies only to the THERMADOR
®
appliance sold
to you, the rst using purchaser, provided that the Product
was purchased:
• For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal hous
hold purposes.
• New at retail (not a display, “as is”, or previously
returned model), and not for resale, or commercial
use.
• Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser
of the product warranted herein and to each succeeding
owner of the product purchased for ordinary home use
during the term of the warranty.
Please make sure to return your registration card; while not
necessary to effectuate warranty coverage, it is the best
way for BSH to notify you in the unlikely event of a safety
notice or product recall.
How Long the Warranty Lasts
Product built preceding January 1, 2012 with a number of
FD911299999 or lower: BSH warrants that the Product is
free from defects in materials and workmanship for a period
of three hundred and sixtyve (365) days from the date of
purchase. The foregoing timeline begins to run upon the
date of purchase, and shall not be stalled, tolled, extended,
or suspended, for any reason whatsoever.
Product built subsequent to January 1, 2012 with a number
of FD920100000 or higher: BSH warrants that the Product
is free from defects in materials and workmanship for a
period of seven hundred and thirty (730) days from the date
of purchase. The foregoing timeline begins to run upon the
date of purchase, and shall not be stalled, tolled, extended,
or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chips, dents, or
other damage) to the nish of the Product, for a period of
sixty (60) days from the date of purchase or closing date for
new construction. This cosmetic warranty excludes slight
color variations due to inherent differences in painted and
porcelain parts, as well as differences caused by kitchen
lighting, product location, or other similar factors. This cos-
metic warranty specically excludes any display, oor, “As
Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized
service providers will repair your Product without charge
to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect in
materials or workmanship. If reasonable attempts to repair
the Product have been made without success, then BSH will
replace your Product (upgraded models may be availa-
ble to you, in the sole discretion of BSH, for an additional
charge). All removed parts and components shall become
the property of BSH at its sole option. All replaced and/or
repaired parts shall assume the identity of the original part
for purposes of this warranty and this warranty shall not be
extended with respect to such parts. BSH’s sole liability and
responsibility hereunder is to repair manufacturer-defecti-
ve Product only, using a BSH-authorized service provider
during normal business hours. For safety and property
damage concerns, BSH highly recommends that you do not
attempt to repair the Product yourself, or use an un-autho-
rized servicer; BSH will have no responsibility or liability for
repairs or work performed by a non-authorized servicer. If
you choose to have someone other than an authorize servi-
ce provider work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized
service providers are those persons or companies that have
been specially trained on BSH products, and who possess,
in BSH’s opinion, a superior reputation for customer service
and technical ability (note that they are independent enti-
ties and are not agents, partners, afliates or representati-
ves of BSH). Notwithstanding the foregoing, BSH will not
incur any liability, or have responsibility, for the Product if
it is located in a remote area (more than 100 miles from an
authorized service provider) or is reasonably inaccessible,
hazardous, threatening, or treacherous locale, surroundings,
or environment; in any such event, if you request, BSH
would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be
fully liable and responsible for any travel time or other spe-
cial charges by the service company, assuming they agree
to make the service call.
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